The property's location is superb. The decor is a bit tired, but clean.
Clean and very spacious. Gym equipment was old and falling apart. Lots of old worn out fixtures. Nice, but a little shabby.
Nice and very spacious hotel. Lots of things that were old and falling apart. Like many others have said. Great old hotel in need of renovation.
Love the location in Boston. Friendly staff as well’
It’s old. Well maintained. But old. It’s best feature is its location.
Beautiful hotel on the corner of Newbury where you can shop till you drop!
Good location, very nice staff. Valets and everyone very helpful. Food was good too.
Nice hotel with good location. It is close to the park and shopping center. The fitness and business center are good
Very clean hotel, friendly staff, great food. I’m definitely going back there again! It was a little bit pricey but it’s worth the money
Doorman James and bartender Barry were born to be in customer service. They exceeded any reasonable expectations. The entire staff was customer centric and the park out front was the silver lining!
Definitely not the old Ritz anymore. Public restrooms were dirty, no towels etc in both the Men’s and Women’s rooms. Staff had poor English skills and no turndown service at night. Not what I would expect for hotel as expensive. Lastly, there was a miscellaneous charge of 30.00 for free WiFi and coffee in the morning. Not sure what was free in the end. Next time I’m in town I’ll go back to staying at the Four Seasons.
Hotel is in a great location. Boston Common is right across the street. The staff was excellent and what you would expect from a Hotel of this caliber. However, we thought the rooms were dated and really could use a facelift. Our bed sheets had a stains on them, and the armchair armrests were frayed to the point you could see the cushioning underneath. These aren't generally a big deal, but still when you spend $400+ a night you would think things would be in good order. I am not a picky person, but its the little things that make staying in upscale hotels worth spending more. This unfortunately was not the case at the Taj.
Nice hotel in the heart of the city. Walking distance to all attractions.
Cons: Airconditioning in room is incredibly loud and rattling. Big room and tiny bathroom. Curtains do not darken room. Hotel is dusty and has a musty smell through hallways. Rooftop restaurant/cafe is no longer open (this would have been the one redeeming feature of the hotel). Instead they have cramped little cafe on ground floor. Pros: Location.
Great staff! Good location. Housekeeping staff very helpful!
Hotel was really nice, and the location is great. Lots of eating and shopping nearby. It's right across the street from the commons.
Except food and kitchen service (messed up my Biryani) every thing was great. Only request I made was to make Biryani without raisins but they forgot. We’re not even apologetic enough.
Located in Back Bay, The Newbury Boston is adjacent to Newbury Street and within a 5-minute walk of other popular sights like Boston Public Garden. This 286-room, 5-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.
For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 10:00 AM. This hotel has a restaurant where you can enjoy a bite to eat.
The 286 rooms have an array of amenities, including minibars, free newspapers, and free bottled water. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Safes, phones, and ironing boards are other standard amenities.
Guests of The Newbury Boston enjoy features like a 24-hour fitness center, free WiFi in public areas, and a computer station. Valet parking is available for USD 60 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include express check-out, free newspapers, and laundry facilities.
The property's location is superb. The decor is a bit tired, but clean.
Thank you for your review. We are so happy you enjoyed the city and hope to have the opportunity to welcome you back once we have completed our hotel renovations.
We are delighted you enjoyed your stay and truly hope to welcome you back in the near future.
Clean and very spacious. Gym equipment was old and falling apart. Lots of old worn out fixtures. Nice, but a little shabby.
Thank you for your review. We appreciate the feedback and is one of the items we are addressing during our upcoming renovation. We hope to have the opportunity to welcome you once it is completed next year.
Nice and very spacious hotel. Lots of things that were old and falling apart. Like many others have said. Great old hotel in need of renovation.
Thank you for your feedback. We are happy you enjoyed the hotel and do agree that the rooms are in need of an update. It is one of the many reasons we are very excited for our property wide renovation. We are in the beginning stages and will be continuing at the beginning of the new year. We look forward to the opportunity to welcome you back once the rooms have been redone.
Love the location in Boston. Friendly staff as well’
Thank you, kindly.
Thank you!
It’s old. Well maintained. But old. It’s best feature is its location.
Thank you for your review. We appreciate the feedback. We recognize that the rooms are in need to be updated, which is why we are looking forward to beginning our renovations. We hope to welcome you back once the renovations are completed.
Beautiful hotel on the corner of Newbury where you can shop till you drop!
Thank you for your review. We are delighted you enjoyed the hotel couldn't agree more that Newbury Street has some of the best shopping! We hope to welcome you back again in the near future.
Good location, very nice staff. Valets and everyone very helpful. Food was good too.
Thank you for your review. We are delighted the team took such care during your stay and we truly hope to welcome you back in the near future.
Thank you for your review. We are delighted you enjoyed your stay and looking forward to welcoming you back to the hotel once our renovations are complete.