4/10 Poor
Timothy
Traveled with family and small children
Mar 23, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here two nights with three young kids and wife. All was good until the fire alarm started loudly chirping in the middle of our first night there (the type of chirping that would signal low battery). I called front desk who made some calls and ultimately said maintenance couldn’t come in the morning and our only option was to get a new room (he also admitted that this situation isn’t uncommon). Since there was no possibility of sleeping through it we had to relocate across the 4th floor at 2am with our kids aged 6, 3, and 5 months old. Needless to say I was not too pleased. They “upgraded” us to a two bedroom (which we didnt need) and otherwise offered nothing in terms of discount or anything else for our troubles. Even contacted the corporate email who gave a weak apology and nothing more. Outside that, the rooms were fine, as was breakfast, cleanliness, lots of parking, etc. But the fire alarm situation really was quite inconvenient. Do not understand how there’s not a regular schedule to replace batteries before it gets to that point!
Timothy
Stayed 2 nights in Mar 2026
