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Hyatt Regency Cambridge, Overlooking Boston

4.0 out of 5.0

Recent guest reviews

The handicapped parking spaces in the parking garage were roped off. I walk with a cane. Also our bedside lamp was out beside our bed, maintenance came & looked at it, said it was housekeeping's job, said they'd send them up, but no one came near our room all evening.

We reserved two adjoining rooms overlooking the Charles River for our daughter's 16th birthday slumber party. The evening went very well, starting with surprising our daughter at the Bisuteki Japanese Steak House down the street, where several of closest friends were waiting to giving her and her friends the keys to rooms at the pyramid-shaped hotel she often pointed out when driving on Storrow or Memorial drive. The girls had a blast exploring this luxury hotel, admiring the wedding party that were also staying there, chatting on the sundeck overlooking the Boston skyline, relaxing in the glass-enclosed, heated saline pool, savoring all the special treats we set up in the room, enjoying all the special games and activities that her friends planned for her and just having fun with her friends.

The floor carpet had a large damp spot and the room smelled musty.

Low this hotel. Convenient and close to all-points of Boston. Located in Cambridge near MIT Overlooking the Charles river. You feel very safe, would highly recommend this hotel

Wonderful view overlooking the river and Boston skyline. The staff is friendly and very helpful. An easy walk to Fenway park, so you don't have to deal with post-show (or game) traffic. The bed was comfortable. Will definitely stay here again when in Boston.

I book and paid in advance for a room with river view and was looking forward to the experience of overlooking Boston over Charles River. However, when I arrive the hotel, I was told no room with river view was available anymore and I was offered a room with a balcony instead. When I was asking for the refund of the difference for a room without a river view versus a non-river view, I was offered in hotel credit of $30/night. The reason I booked Hyatt Regency Cambridge at the time was for the river view. How could the hotel bump a guest who has already paid from the room with a river view. Isn't this breach of contract? If I knew I might not have got a room with river view after having paid for it, I would have considered another hotel that can guarantee the room with a river view. I felt being tricked by Hyatt Regency and do not know if they are trustworthy.

Sticky carpet, middle of nowhere, flooded bathroom with leaking shower and sink, dust everywhere! Only saving grace are the nice concierge and shuttle operators.

Good value except the $40 parking. Health club good- though have to go the parking lot area for it- and room, staff, restaurant and environment all good. Only issue is room temperature control. Generally too hot and couldn't cool enough. But room was good. East of access to highways a real plus.

We were comfortable and rooms are nice. Uber has good access for pick up and drop off.

Very Nice. Hotel staff was very helpful. Liked the shuttle, used it several times. Did not like a security deposit of $50 a day taken out. We have excellent credit and are not used to this charge.

it was great to sleep with my family. it was great to sleep with my family. it was great to sleep with my family.

I did not have an experience I stayed in a Hotel!

The staff was very friendly and our room was very confortable and clean. The breakfast buffet was excellent but the dinner meals weren't so good for the price.

The room was lovely. Clean, organized and bright. No heavy bedding -- a big plus.

Great location to watch the Head of the Charles. Not the most convenient in terms of being able to get food.

hotel desk staff were average. valets outstanding.

I liked the location, and facilities. Some staff are friendly, but not all. I didn't like that Hyatt won't give me points (as Hyatt member) because I reserved via orbitz

great stay, will definitely come back. offered shuttle to Fenway. nice staff.

Three days, no bed sheet was changed. My hair stayed on the bed for days

Very comfortable & fancy hotel! Professional & warm services! The location is good, with overview of Boston, & Charles Rover if you are on the right side! The free shuttle to Harvard Square & Kendal is convenient! A good choice of staying here!

Room options

Guest Room, 1 King Bed

King 1 | Sleeps 3

Room, 2 Double Beds, Terrace (Balcony)

Full 2 | Sleeps 4

Room, 1 Queen Bed, Terrace (Balcony)

Queen 1 | Sleeps 3

Guest Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Hyatt Regency Cambridge

Everyone (21) Business (61) Couples (122) Family (73) Other (24) Friends (15)
2

disappointing

Everyone

The handicapped parking spaces in the parking garage were roped off. I walk with a cane. Also our bedside lamp was out beside our bed, maintenance came & looked at it, said it was housekeeping's job, said they'd send them up, but no one came near our room all evening.

By , from Dedham, MA on Sep 19, 2017

5

surprise 16th birthday party

Families

We reserved two adjoining rooms overlooking the Charles River for our daughter's 16th birthday slumber party. The evening went very well, starting with surprising our daughter at the Bisuteki Japanese Steak House down the street, where several of closest friends were waiting to giving her and her friends the keys to rooms at the pyramid-shaped hotel she often pointed out when driving on Storrow or Memorial drive. The girls had a blast exploring this luxury hotel, admiring the wedding party that were also staying there, chatting on the sundeck overlooking the Boston skyline, relaxing in the glass-enclosed, heated saline pool, savoring all the special treats we set up in the room, enjoying all the special games and activities that her friends planned for her and just having fun with her friends.

By on Sep 11, 2017

2

hyatt regency, cambridge, ma

Everyone

The floor carpet had a large damp spot and the room smelled musty.

By , from Virginia on Sep 5, 2017

4

love this hotel convenient in close.

Everyone

Low this hotel. Convenient and close to all-points of Boston. Located in Cambridge near MIT Overlooking the Charles river. You feel very safe, would highly recommend this hotel

By , from Boston, MA on Aug 18, 2017

5

great view and staff.

Everyone

Wonderful view overlooking the river and Boston skyline. The staff is friendly and very helpful. An easy walk to Fenway park, so you don't have to deal with post-show (or game) traffic. The bed was comfortable. Will definitely stay here again when in Boston.

By on Aug 18, 2017

3

paid in advance for river view, but did not get it

Everyone

I book and paid in advance for a room with river view and was looking forward to the experience of overlooking Boston over Charles River. However, when I arrive the hotel, I was told no room with river view was available anymore and I was offered a room with a balcony instead. When I was asking for the refund of the difference for a room without a river view versus a non-river view, I was offered in hotel credit of $30/night. The reason I booked Hyatt Regency Cambridge at the time was for the river view. How could the hotel bump a guest who has already paid from the room with a river view. Isn't this breach of contract? If I knew I might not have got a room with river view after having paid for it, I would have considered another hotel that can guarantee the room with a river view. I felt being tricked by Hyatt Regency and do not know if they are trustworthy.

By , from California on Apr 25, 2017

1

worst hotel ever.

Everyone

Sticky carpet, middle of nowhere, flooded bathroom with leaking shower and sink, dust everywhere! Only saving grace are the nice concierge and shuttle operators.

By on Apr 21, 2017

5

all good and worth the stay

Everyone

Good value except the $40 parking. Health club good- though have to go the parking lot area for it- and room, staff, restaurant and environment all good. Only issue is room temperature control. Generally too hot and couldn't cool enough. But room was good. East of access to highways a real plus.

By on Feb 17, 2017

4

pretty nice and close to our area of interest.

Everyone

We were comfortable and rooms are nice. Uber has good access for pick up and drop off.

By , from Beverly Hills, CA on Jan 18, 2017

4
Everyone

Very Nice. Hotel staff was very helpful. Liked the shuttle, used it several times. Did not like a security deposit of $50 a day taken out. We have excellent credit and are not used to this charge.

By on Jan 3, 2017