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The Charles Hotel

4.0 star property
Riverfront Cambridge hotel in West Cambridge with 3 restaurants

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Photo gallery for The Charles Hotel

Front of property
Exterior
Suite, 2 Double Beds (Fellows Suite / Rollaway on request) | 1 bedroom, premium bedding, down comforters, minibar
Suite, 1 King Bed (Chancellors) | Living area | 50-inch LCD TV with cable channels, TV, pay movies
Interior entrance

Reviews

9.2

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Pet friendly
    Pet friendlyPet friendly

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
One Bennett Street, Cambridge, MA, 02138
  • Popular LocationHarvard University2 min walk
  • Popular LocationHarvard Square5 min walk
  • Popular LocationFenway Park6 min drive
  • AirportBoston, MA (BOS-Logan Intl.)19 min drive

Room options

View all photos for Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request) | 1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Chancellors)

Suite, 1 King Bed (Chancellors) | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Chancellors)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds

  • 273 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

  • 273 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Deans)

Suite (Deans) | 1 bedroom, premium bedding, down comforters, minibar

Suite (Deans)

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Fellows)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Fellows)

  • 448 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hyatt Regency Boston/Cambridge
Pet friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1289)
The price is $468
per night
$566 total
includes taxes & fees
Aug 10 - Aug 11
Hyatt Regency Boston/Cambridge

About the neighborhood

Cambridge

Located in West Cambridge, The Charles Hotel is adjacent to Harvard University with other popular attractions like Fenway Park within a within a few miles (5 km). This hotel has 303 rooms and welcomes guests with conveniences like 3 restaurants, a full-service spa, and a 24-hour gym.

What's nearby

  • Harvard University - 2 min walk
  • Harvard Square - 5 min walk
  • Boston University - 4 min drive
  • Massachusetts Institute of Technology - 5 min drive
  • Fenway Park - 6 min drive

Getting around

  • Union Square Station - 5 min drive
  • Harvard Square Station - 5 min walk
  • The nearest major airports are:<br />Boston, MA (BNH-Boston Harbor Seaplane Base): 19-min drive, 8.5 mi/13.7 km<br /> Logan International Airport (BOS): 19-min drive, 8.3 mi/13.4 km<br /> Bedford, MA (BED-Laurence G. Hanscom Field): 26-min drive, 13.1 mi/21.1 km<br /> Norwood, MA (OWD-Norwood Memorial): 32-min drive, 23.7 mi/38.2 km<br /> Beverly, MA (BVY-Beverly Municipal): 35-min drive, 22.8 mi/36.7 km<br /> <p>The preferred airport is Logan International Airport (BOS). </p>

Restaurants

  • ‪Felipe's Mexican Taqueria - ‬4 min walk
  • ‪Charlie's Kitchen - ‬1 min walk
  • ‪Tasty Burger - ‬4 min walk
  • ‪Flour Bakery + Cafe - ‬2 min walk
  • ‪Pinocchio's Pizza & Subs - ‬3 min walk

About this property

The Charles Hotel

Riverfront Cambridge hotel in West Cambridge with 3 restaurants
Guests staying at The Charles Hotel enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 45.00 per day (USD 50.00 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this spa hotel include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 50-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Minibars, free newspapers, and free long-distance calls are also available.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, French, Hindi, Indonesian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 45 per day)
  • Covered valet parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Enza
  • Henrietta's Table
  • Noir Bar
  • Pronto
  • Regattabar Jazz Club

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • Free crib
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • On a river
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • 1 total pets
  • An off-leash area is available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Covered self parking fee: USD 45.00 per day
  • Covered valet parking fee: USD 50.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0015240490.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

Frequently asked questions

Is free cancellation available at The Charles Hotel?

The Charles Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Charles Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Charles Hotel on Aug 16, 2024 start from $340.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Charles Hotel?

This hotel is situated in West Cambridge within a short 5-minute walk of Harvard Square and also 11 minutes on foot from Harvard University Art Museums. You'll also find Fenway Park and TD Garden within a short drive.

Is there parking available at The Charles Hotel?

Yes, covered valet parking is offered for USD 50.00 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at The Charles Hotel?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, body wraps, and couples treatments.

Does The Charles Hotel feature a casino?

No, The Charles Hotel doesn't have a casino.

Is there an indoor pool at The Charles Hotel?

No, there is no indoor pool at this hotel.

Is The Charles Hotel a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including 3 bars, a restaurant with al fresco dining, and a full-service spa.

Are there hot tubs at The Charles Hotel?

No, there isn't a spa tub at this hotel.

Does The Charles Hotel feature a restaurant that includes a breakfast menu?

Yes, The Charles Hotel has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does The Charles Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Charles Hotel for a fee of USD 75 per pet, per stay. The property also provides an off-leash area.

Are there connecting rooms at The Charles Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to The Charles Hotel?

The closest major airport to The Charles Hotel is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 8.5 mi away (19 minutes by car). Another top airport is Logan International Airport (BOS), which is located 8.3 mi away (19-minute drive).

Are there rooms with balconies that I can book at The Charles Hotel?

No, at The Charles Hotel, there aren't any guestrooms that list a balcony.

Does The Charles Hotel host weddings?

Take advantage of the wedding venue at The Charles Hotel if you plan to say "I do" during your trip.

The Charles Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1002 reviews" "
Rating 8 - Good. 188 out of 1002 reviews" "
Rating 6 - Okay. 47 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John, Charlottesville

Stayed 2 nights in Feb 2024

10/10 Excellent

Krekamey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Cesare, San Pedro

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful lobby
Stayed 3 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Richard W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Maintenance. Comfort. Service .
Stayed 2 nights in Apr 2024

10/10 Excellent

kirsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay!
Stayed 4 nights in Apr 2024

10/10 Excellent

Marjorie J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Always lovely rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Sandeep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, rooms are large and comfortable. Very clean. Staff are lovely and very helpful. Lovely stay. Highly recommend.
Stayed 1 night in Apr 2024

8/10 Good

Andrew, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Decent, but expensive.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very pleasant. The hotel is very clean. Their room service menu is excellent and delivered quickly. a wonderful place to stay.
Stayed 1 night in Apr 2024

4/10 Poor

Zheng, Plano

Traveled with family
Disliked: Amenities, property conditions & facilities
I booked a suite because there were 3 of us. It is too expensive and not worth the money at all. The guest room is very small, as well as the living room. There is no microwave, no fridge. I should have booked two rooms at other hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Drew

Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

yukimi

Liked: Staff & service, property conditions & facilities
Good atmosphere overall
Stayed 1 night in Mar 2024

8/10 Good

Ana Luiza

Business traveler, Traveled with family
Liked: Amenities
The hotel is pretty good and have an excellent location HOWEVER I was EXTREMELY DISAPPOINTED with the staff - I forgot a quite expensive blazer in my room at the first night I spent there. I came back the following day and they said they never found it. I believe the staff could have been more helpful and efficient dealing with this matter and they made if looked like I was lying. Never coming back.
Stayed 1 night in Mar 2024

10/10 Excellent

PIERRE

Lovely hotel. Agreeable, courteous, efficient, tasteful, good food. All good.
Stayed 2 nights in Mar 2024

10/10 Excellent

David, Lansdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Mar 2024

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anne

It was a one night stay. The room was lovely, all of the staff were too
Stayed 1 night in Mar 2024