Skip to main content
Beginning of main content

The Charles Hotel

4.0 out of 5.0

Recent guest reviews

Very convenient location (walkable to many restaurants and Harvard), friendly and helpful staff, comfortable bed and well appointed room. Excellent room service. I would stay here again.

The bed was like sinking into a cloud of down; slept well

The Charles is a wonderful hotel in a great location. This is the second time I have stayed there and I do love it. It is not terribly far from my home, but a nice place to have a "staycation" of sorts. It is far too pricey most of the year, but when it is a slow period, the prices drop quite a lot and makes it a worthwhile splurge.

VERY swanky room I loved it - super comfortable as well

We were thrilled to be upgraded to the Dean Suite. The room was perfect, comfortable and functional. Bathroom was well appointed. The ample desk provide a great base to do work. Staff was extremely friendly and capable.

Very nice. Bed too soft. Staff very nice. Henrietta's table has the best breakfast. Love the decor. Very good sound proofing. Honk going on and couldn't hear it.

The hotel is superb. Wonderful restaurant for breakfast delicious complimentary coffee served until 10AM daily. A marvelous health club with staff and ample up-to-minute equipment. Beautiful pool. All treadmills have individual TV. Digital bath scale in bathroom. Lighted magnified makeup mirror. Complimentary slippers and newspaper. Marvelous concierge and staff. Paradise!

The Charles Hotel worked out very well for our trip. Our room was clean and spacious, and comfortable. I would liked to have an in room coffee pot. The staff was very friendly and helpful.My daughter lives and works in Allston,so the location was great. Having a T station nearby was a plus. We were able to take advantage of a lot of the local businesses. I would recommend the Charles Hotel.

Great location for both Boston and Cambridge and staff were wonderful!

There are no chalkboards in this hotel. And the bed had bed bugs. And the service can take an hour or more because communication between staff was very low . The bar is nice, but a lot of the appeal of this hotel is just marketing....

Hotel amenities were outdated. There were no vents in the bathroom and no coffee maker. Service was good. The gym provided for hotel guests was my favorite part as the gym was part of a private gym with lots of different, most up-to-date exercising machines. The location was very convenient too!

Love staying here. Great, homey, large room with a great view.

Great location for business and pleasure. Onsite parking and restaurant.

I've always wanted to stay at this hotel so when I finally splurged and spent more money than I ever have on a hotel room, my expectations were high. The room was very average in size and decor, clean but the carpet had a few stains, ultra comfortable bed, free wifi, tv in the bathroom mirror (not sure that's a needed luxury) and other standard amenities. It took 2 calls and over an hour to get complimentary ice delivered. All other interactions with service were brief, polite and perfunctory. You're paying for location here.

It was a nice family get together. Comfortable and clean and the restaurants were very good

Liked hotel location, teenagers can easily walk around Harvard Square, lots of dining and shopping options. Rooms are a bit small but clean and nicely appointed.

The Charles is a nice hotel with great restaurants in a GREAT location.

We had a nice time but the double beds were very uncomfortable. The average couples do not sleep in a double bed at home and being forced to sleep in one while on vacation is in no way relaxing! An overpriced hotel like the Charles Hotel should offer queen beds.

great 1st visit to cambridge . great location service staff and ambiance!!!!!

Overall a very nice and recommendable place to stay

One Bennett Street Cambridge MA

Hotel highlights

  • Walking distance to Harvard Square and Harvard University
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in West Cambridge, The Charles Hotel is within a 10-minute walk of popular sights such as Harvard Square and Harvard University. This 4-star hotel has 295 rooms and welcomes guests with 2 restaurants, a full-service spa, and an indoor pool. It's in central Cambridge and also close to Boston University and Fenway Park.


Dining

Enjoy dining at one of 2 onsite restaurants including Henriettas Table, which specializes in American cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

All 295 recently renovated rooms provide minibars, free newspapers, and free long-distance calls. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls, safes, and ironing boards are also available.


Property features

At The Charles Hotel, guests enjoy a full-service spa, a nightclub, and an indoor pool. Parking is available for USD 40.00 per day (USD 45.00 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a fitness center, a spa tub, and a steam room.

Room options

Deans Suite

King 1 | Sleeps 4

Deluxe Double Room, 2 Double Beds

Full 2 | Sleeps 4

Fellows King Suite

King 1 | Sleeps 2

Room (Selected at Check-in)

Twin 1 | Sleeps 2

Guest reviews for The Charles Hotel

Everyone (4) Couples (27) Business (11) Family (30) Friends (7) Other (10)
5

great experience at the charles hotel

Everyone

Very convenient location (walkable to many restaurants and Harvard), friendly and helpful staff, comfortable bed and well appointed room. Excellent room service. I would stay here again.

By on Feb 10, 2017

5

anniversary

Everyone

The bed was like sinking into a cloud of down; slept well

By on Feb 9, 2017

5

beautiful hotel in cambridge

Everyone

The Charles is a wonderful hotel in a great location. This is the second time I have stayed there and I do love it. It is not terribly far from my home, but a nice place to have a "staycation" of sorts. It is far too pricey most of the year, but when it is a slow period, the prices drop quite a lot and makes it a worthwhile splurge.

By , from New Hampshire on Nov 23, 2016

5
Everyone

VERY swanky room I loved it - super comfortable as well

By on Nov 3, 2016

5

excellent hotel near harvard

Families

We were thrilled to be upgraded to the Dean Suite. The room was perfect, comfortable and functional. Bathroom was well appointed. The ample desk provide a great base to do work. Staff was extremely friendly and capable.

By on Aug 17, 2016

5

cambridge

Families

Very nice. Bed too soft. Staff very nice. Henrietta's table has the best breakfast. Love the decor. Very good sound proofing. Honk going on and couldn't hear it.

By on Oct 15, 2015

5

outstanding!

Couples

The hotel is superb. Wonderful restaurant for breakfast delicious complimentary coffee served until 10AM daily. A marvelous health club with staff and ample up-to-minute equipment. Beautiful pool. All treadmills have individual TV. Digital bath scale in bathroom. Lighted magnified makeup mirror. Complimentary slippers and newspaper. Marvelous concierge and staff. Paradise!

By on Oct 6, 2015

4

family visit/ girlfriend road trip

GetawayWithFriends

The Charles Hotel worked out very well for our trip. Our room was clean and spacious, and comfortable. I would liked to have an in room coffee pot. The staff was very friendly and helpful.My daughter lives and works in Allston,so the location was great. Having a T station nearby was a plus. We were able to take advantage of a lot of the local businesses. I would recommend the Charles Hotel.

By on Sep 25, 2015

5

charles hotel

Couples

Great location for both Boston and Cambridge and staff were wonderful!

By on Aug 5, 2015

3

bed bugs, no chalkboards, dysfunctional staff

Families

There are no chalkboards in this hotel. And the bed had bed bugs. And the service can take an hour or more because communication between staff was very low . The bar is nice, but a lot of the appeal of this hotel is just marketing....

By on Jul 29, 2015