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Hampton Inn & Suites Boston Crosstown Center

3.0 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
Exterior
Restaurant
Blackout drapes, iron/ironing board, free cribs/infant beds
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
811 Massachusetts Ave, Boston, MA, 02118
  • Place, Boston Medical Center
    ‪5 min walk‬
  • Place, Northeastern University
    ‪15 min walk‬
  • Place, Copley Place
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Restaurant

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • Bay view
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Restaurant

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(105 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(113 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(42 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Boston

Located in South End, Hampton Inn & Suites Boston Crosstown Center is within a mile (2 km) of popular sights such as Northeastern University and Copley Place. This 175-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Boston Medical Center - 5 min walk - 0.3 miles
  • Northeastern University - 15 min walk - 0.8 miles
  • Copley Place - 4 min drive - 1.4 miles
  • Newbury Street - 4 min drive - 1.3 miles
  • Copley Square - 4 min drive - 2.0 miles

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Jaho Coffee & Tea - ‬10 min walk
  • ‪El Barrio - ‬6 min walk
  • ‪Gary’s Pizza - ‬8 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

Guests of Hampton Inn & Suites Boston Crosstown Center have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 30 per night, and there's also an area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 2,839 reviews
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The price is $106
Apr 12 - Apr 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 30 per night)
  • Secured, covered extended parking on site (USD 30 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered extended parking fee: USD 30 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
Tax ID - 10432904004
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.
  • Tax ID number is 10432904004.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Clothing is optional at Hampton Inn & Suites Boston Crosstown Center.
  • Pool access available from 8:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Frequently asked questions

Is a free cancellation option available at Hampton Inn & Suites Boston Crosstown Center?

Hampton Inn & Suites Boston Crosstown Center offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hampton Inn & Suites Boston Crosstown Center?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Boston Crosstown Center on Apr 12, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hampton Inn & Suites Boston Crosstown Center?

This hotel is situated in South End within a short 20-minute walk of Boston Symphony Hall. You'll also find Copley Square and Fenway Park within a short drive.

Will I be able to park at Hampton Inn & Suites Boston Crosstown Center?

Yes, self parking is offered for USD 30 per night with in/out privileges and extended parking is available for USD 30 per day. Though parking is available on request, wheelchair-accessible van parking and RV/bus/truck parking are also available.

Does Hampton Inn & Suites Boston Crosstown Center feature a casino?

No, Hampton Inn & Suites Boston Crosstown Center doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Boston Crosstown Center?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 11:00 PM.

Is Hampton Inn & Suites Boston Crosstown Center good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Hampton Inn & Suites Boston Crosstown Center?

No, this hotel doesn't have a spa tub.

Does Hampton Inn & Suites Boston Crosstown Center feature a restaurant that includes a breakfast menu?

Yes, Hampton Inn & Suites Boston Crosstown Center serves free buffet breakfast each morning from its restaurant.

Does Hampton Inn & Suites Boston Crosstown Center allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Boston Crosstown Center for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Hampton Inn & Suites Boston Crosstown Center?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Boston Crosstown Center?

The closest major airport to Hampton Inn & Suites Boston Crosstown Center is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 4.9 mi away (17 minutes by car). Another top airport is Logan International Airport (BOS), which is located 4.9 mi away (14-minute drive).

Can I book a room with a balcony at Hampton Inn & Suites Boston Crosstown Center?

No, there aren't any guestrooms with balconies at Hampton Inn & Suites Boston Crosstown Center.

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 696 out of 1596 reviews
Rating 8 - Good. 425 out of 1596 reviews
Rating 6 - Okay. 232 out of 1596 reviews
Rating 4 - Poor. 107 out of 1596 reviews
Rating 2 - Terrible. 136 out of 1596 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

George, Ronkonkoma

Clean, great staff, and a nice hot breakfast.
Stayed 1 night in Feb 2026

8/10 Good

zaker

Business traveler
This is a good hotel, but the area is a bit rough
Stayed 1 night in Jan 2026

10/10 Excellent

Jfrancois

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2025

10/10 Excellent

Mackenzye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Bonetta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and staff was good. No issues with my stay.
Stayed 1 night in Dec 2025

10/10 Excellent

DEICY

Stayed 4 nights in Dec 2025

8/10 Good

Feng

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is great, and 24 hours coffee and service are amazing. We appreciated the staff who let us to Early check-in. Other staffs are ok. Room is good, but a little dusty.
Stayed 5 nights in Dec 2025

2/10 Terrible

Shelby

Stayed 3 nights in Dec 2025

8/10 Good

Col

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was good overall. The breakfast makes it easier to manage the trip.
Stayed 1 night in Dec 2025

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Warning: The advertised "Shuttle" does NOT go to the airport!! The room and service areas are clean and check in was easy.
Stayed 1 night in Dec 2025

4/10 Poor

Rita

Stayed 1 night in Oct 2025

10/10 Excellent

Dominique

Traveled with group
Liked: Cleanliness, staff & service, amenities
Loved my stay
Stayed 1 night in Dec 2025

6/10 Okay

Marlete

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
All good nice staff elevators need some attention but all good by me
Stayed 3 nights in Dec 2025

6/10 Okay

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reported that someone had broken the life preservers in the pool area and that there was foam in the pool and all around the area. When security came up, who were apparently was no where around when this happened, one guard started cleaning the area and the other went into the gym area to watch TV. I was supervising my kids swim with a box of pizza, when, several minutes later, the guard watching TV came over to say I had to leave with the food. I said I did not know that was a rule and he told me to read the sign. I asked, which sign, as there was no sign. He replied that it must have been removed, then rudely replied that I should have just known the rule. He seemed upset at having to come to the pool, which is funny since it was his partner who did all of the clean-up, but do know not to book at this hotel again in the future. At least we were given one pair of ear plugs for the police sirens that we heard all night, that was a positive for one of the four of us in our party.
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
This place was absolutely wonderful! Very clean, breakfast amazing, and staff was welcoming!
Stayed 2 nights in Dec 2025

8/10 Good

Amita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay at Hampton. The staff are really helpful. Shuttle to touristy area is available at 11am onwards daily. Breakfast is quite limited. Great overall
Stayed 3 nights in Dec 2025

10/10 Excellent

Saut

Stayed 1 night in Dec 2025

4/10 Poor

Lazell

Stayed 1 night in Dec 2025

8/10 Good

Col

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room and Good breakfast options..
Stayed 1 night in Dec 2025

8/10 Good

Gunish

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean room, polite staff and good breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

Col

Liked: Cleanliness, amenities, property conditions & facilities
The building is very modern and that makes the experience overall a good one. I like that they have breakfast in the morning because it is less of a hassle when one wakes up to get the day started. I liked that the staff made reasonable accommodations to extend my stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Bradley, Lee

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is always great . Easy check in , clean room and amenities open.
Stayed 1 night in Dec 2025

8/10 Good

Diana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Had problems with the first room given to us but staff was quick to give us a new room.
Stayed 2 nights in Dec 2025

10/10 Excellent

charles

Stayed 3 nights in Dec 2025

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good breakfast, free coffe/tea/cocoa 24 hours a day but it's in a terrible area just because there are so many homeless and addicted people in the area.
Stayed 1 night in Dec 2025