Sofitel Bora Bora Marara Beach Resort4.0 out of 5.0
Recent guest reviews
Bora Bora is rather expensive so it's worth the extra to have an over the water cabana, at least for a couple of nights. I would have liked a bigger opening than 2X6 or 7 feet and underwater lights at night, BUT it was great fun to look through your glass floor as colorful fish nibbled at the pilings for their breakfast. Snorkeling is amazing when you can just walk down the stairs of your private bungalow and step into crystalline turquoise water filled with brilliant fish, graceful stingrays, and if you're lucky, a sea turtle. A private outdoor shower is an added bonus along with comfortable padded lounge chairs in shade or sun. Included breakfast was excellent with a marvelous array of tropical fruits besides a number of exotic and standard hot dishes. Dinners were good and the traditional dance shows were a bit different and better than many we saw and included fun audience participation and free photos with the dancers. Spectacular views from every corner of the hotel, amazing sunsets and friendly cats who are quite picky but would love to share a tasty morsel of fish from your plate completed this delightful stay.
We booked a bungalow that was half on land, half on the lagoon. It was in an excellent position with a view of the Sofitel private island and lagoon, while getting the morning sun (which made it perfect for lounging in the afternoon shade). You can swim to the main part of the resort, and Sofitel has its own coral garden. You can see quite a bit there -- gars and even a few different types of puffer fish. We also saw an eagle ray. The staff are very friendly, and while the bar and food prices are not exactly modest (even for French Polynesia), the views and the shows are well worth it. The hotel is also situated close to a market, a few restaurants, and so it does not feel as isolated. (The local market is impressive with how much it stocks in such a small space.) Most of the bungalows are just off the road, separated by part of the lagoon and a privacy fence, so you do hear the noise from domesticated animals (roosters, dogs). As well, the locals live right next door (not sure what the ethical relation is here as the locals may have been put out by Sofitel buying rights to the lagoon, which then would have impeded their view and access). But the locals are very nice, and when paddling by they will say hello (Ia ora na). Two things to note: 1) per other comments, yes, the hotel can use a revamp. We had a few non-leaking holes in the straw thatched roof, and a few of the deck planks looked very old. I understand the hotel is going through a renovation in March 2018. 2) the music at the bar is repetitive; good at first but the tracks need to be changed out. In fact, many times no music would be ideal. The hotel navette (water taxi) from the airport is expensive but actually worth it. You get a view of the eastern side of the island as you head in, you get greeted warmly by the staff and welcomed to the resort by music and a conch shell horn. One final note, there is a distinct lack of warning about sea urchins. Even very close into shore, they abound -- softball sized with short spikes. So be careful.
Our experience of Sofitel Bora Bora Marara Beach was generally outstanding. We opted for a cheaper Garden View Room, which in fact was well in sight of the beach and really only 20m away. The room was quiet and spacious. The staff were helpful on arrival and did a great job of welcoming us. Our three nights were very pleasant. Our only disappointment was after we left (for the Private Island), the New Years Eve spectacular was very ordinary... food overcooked and way too much Polynesian dancers. That aside, breakfast selections were excellent, service with booking tours was fantastic, 'free' drinks in the bar fridge, poolside bar was so chilled out (only a handful of kids), and dinner at the restaurant (apart from NYE) was sensational. Snorkelling off the beach was really enjoyable. 'Supermarkets' 5 mins down the road were handy for cheaper food and wine. Anyway, well done to all staff for making our stay so relaxed and enjoyable.
My husband and I came to Sofitel Marara for our Babymoon during New Years Eve and was horrified of the condition of the hotel and the customer service. We only stayed here once, and came from the InterContinental Moana and after we stayed at the Softiel, went to Le Meridien. In comparison to the two other resorts, Sofitel Marara is out dated, food is mediocre to say the least, slow service and had very bad customer service. We booked a beach bungalow and when we checked in, there were tiny piles of sand-like particles on three different parts of the room. We were told by our greeter, Anita, that it was dust that fell from the ceiling and was told that she'd request a maid to clean up. Needless to say, the maid never came. Additionally, we noted that there was a piece of sheet that was hung above the bed. As we were wondering what it was, we heard particles fall on the sheet. Wifi connection was also horrible, we couldn't even load emails or send messages near the reception. That night, we paid $530 for a NYE dinner and was very unsatisfied with the quality, variety and freshness of the food. The next morning before we checked out, we wanted to grab lunch at the restaurant. We had a full hour between check out and our taxi pick up, and we waited this whole hour for our food to come. It never came before we left. When I inquired about our food with one of the waitresses, I was faced with attitude. Overall, very unsatisfied with this resort and will never choose to stay here again. Will not recommend to friends.
My wife and I stayed at the Sofitel Marara for Christmas. We stayed in the overwater bungalow which was certainly worth it as we had non interrupted views of the ocean. We also used the transfer boat service from the airport (which is dearer than the local boat). Upon arrival we were greeted in French Polynesian style and taken to the boat. It then takes about 20 mins across to the Sofitel. Sofitel Marara is part of the Bora Bora Island as well and they do have a private island resort too. We arrived earlier than the check in time of 2pm but were well looked after. Whilst we waited we were provided free breakfast and to just lounge around. They also worked hard in getting the room ready for us which was made available by 11am - a real bonus! Our room was amazing, provided incredible views of the lagoon and sea. Amenities were also well worth the price, with a mini bar supplied with lots of water and free canned drinks for our stay. We were also given a free Sofitel T Shirt and a sarong. The bed was large and comfortable as was the bathroom. The room was well sized and the balcony area outside provided sun loungers and a side step to go for a swim directly from your bungalow. Breakfast was provided every morning, but was limited in selection. Fruits wise it was great to get majority of the tropical fruits. Food options are provided in the local restaurants but are pricey. There is a mini mart 5 mins walk where you can get a few things and The Lucky House takeaway/ restaurant which you can get wood fired pizzas or burgers at for the fraction of the cost. All in all we enjoyed our stay at Sofitel a lot and would certainly do it again.
We decided to stay here on a mini vacation from Tahiti,Wow !!! The hotel staff very very polite,we got off our boat to a porter playing a ukulele and cold towels.The room on stilts by the waters edge fantastic,the breakfast amazing.
Yes the place is old and is rough on some edges, but the staff and management try their very best to make your stay welcome. We had a Beach Bungalow which was great, quick access to the soft sand beach and the lagoon. The beach and lagoon were far more pretty than I was expecting! The Polynesian show was very well done and interactive too. This is a good place to stay if you plan to be active and doing plenty of excursions in Bora Bora during the day without spending a fortune on your accommodation.
We were in French Polynesia to celebrate our 30th wedding anniversary. We are Accor Advantage plus members. We had originally booked an overwater bungalow to coincide with our actual anniversary. Two months before we were to leave on our holiday, we were contacted by the Sofitel management to say that there had been very bad storms through that area in January and February and that it had affected the overwater Bungalows. According to the engineer there needed some structural work carried out on them and they would not be reopened until September. This affected our booking. We were offered compensation of a down grade to the next level accommodation, bungalow on the beach, an amount of resort credit to be used for anything and a free dinner. Though this was disappointing, safety comes first. We accepted this offer and then said we were staying at the Sofitel Moorea before Bora Bora and perhaps we would upgrade our accommodation there from a garden bungalow to an overwater bungalow. Before I could do anything about that, the Sofitel management had done it for us at no extra cost! Excellent service! In Bora Bora you fly in to one island and then have to get a boat transfer to the main island. We had booked boat transfers with the hotel. However, it is not cheap. Your only other option is the main ferry to Viatape, on the otherside of the island and then a road transfer from there. The boat trip to the resort is about 35mins. It stops at the Private Island Resort first. On arrival at the resort, we were greeted with a traditional blowing of the conch shell. Check in is relaxed. We stayed here for three nights and as further compensation were given 2 more dinner vouchers. We stayed in Beach bungalow number 8. On entry we were greeted with lovely fresh tropical flowers spread over the bed and throughout the bungalow. Very nice! There was also a bottle of champagne in an ice bucket with 2 glasses and a trio of mini cakes and meringue in the fridge. Thoughtful touch. The bungalow itself was comfortable. The drinks in the fridge are included in the price and so was breakfast. I am a light sleeper, so found the air conditioner noisy, so had to turn it off at night. It was lovely being so close to the beach. Every night we would get a little trio of macarons and bottles of water and a little card telling us about a Polynesian legend etc. Lovely. The bungalows are spread throughout a beautiful tropical garden that is well maintained. The overwater bungalows are sort of tucked away in the corner of the bay and do not extend out into the lagoon like at other places. We were also a little disappointed to find that some of the overwater bungalows were opened and being used. There was still evidence of the damaged caused by the storms, as most of the decking out to the bungalows had been replaced and still needed to be replaced. Whole sections of it were missing. We found most of the staff to be friendly and helpful. The dining room opens promptly at 7pm. We found the food at breakfast and dinner to be very nice. Breakfast had lots of food options including made to order eggs, omlettes and pancakes. There was a problem one night as the tables had been set up outside for dinner and the Polynesian dance show. However it rained just before dinner, so the tables had to be moved undercover. There also was a lot more people at the resort, due to the show and not much staff on. It took a while to order our meal. However, we just went with the flow. If you do not want to eat at the resort, there are a few other restaurants a short walk or drive away. The resort is also only a 10 minute walk away from the beautiful Matira Beach. There is a lovely pool at the resort, not that we used it. We prefered to swim in the lagoon. We found the resort to be relaxing. For our actual 30th wedding anniversary, we had dinner at the Private Island. We had a cold seafood platter, which was lovely. The wifi in the bungalow was woeful, but got better later at night. Not all Sofitel's are the same. The one on Moorea is luxury and we were glad we stayed in the overwater bungalow there. Bora Bora Sofitel is a bit more laid back. We did have a lovely and realxing time here. Bora Bora is a beautiful place.
I am an Accor member but the staff member who received us ignored the fact (and also overlooked the important info in my booking and my check in form: I am coeliac). The bungalow I booked was not what I expected, she had difficulties in opening the bungalow's door -later I was unable to lock it. The safe had no instructions on how to operate it. The bungalow was for handicapped guests (next to the bar -and therefore noisy, and although a "lagoon facing - Beach" bungalow, it was hidden behind the cabin of the snorkel & gear, unlike the other bungalows which were on the beach. Then came dinner, buffet, but as I can't eat unless I know the food is Gluten Free, it was very upsetting. About to boil over, the on-duty manager appeared, and sorted the problems, I had a decent meal and our room was changed for another one, overwater and distant -150 m- from the bar area. This was a mood changer and made up for all the other inconvenincies. She also made sure that my breakfast the following morning included Gluten Free bread. She was the best at the Sofitel. At the second buffet night, I chatted with the cheff who told me exactly what I could eat. At check out they gave me the bill of another guest (!!) and didn't add my Accor Club points until I claimed them when I returned home... The staff at the restaurant was great, friendly and extremely helpful. Wi Fi worked fine and the breakfast had plenty of tasty options
Overall was a great experience and I had a good time. Check in took ages and breakfast was just ok. Our room was nice the only let down was the romantic dinner at the privet island. So little food for such big price with mediocre service from the female manager. A bit disappointing but all the rest was very good indeed.
- Walking distance to Coral Gardens
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
Located in Nunue within a 5-minute walk of Coral Gardens, Sofitel Bora Bora Marara Beach Resort is within a mile (2 km) of Matira Beach. This 55-room, 4-star resort has a private beach, a full-service spa, and free breakfast. It's on the waterfront and also close to Mt. Otemanu and Leopard Rays Trench.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. Enjoy a bite to eat at Latitude 16, the resort's onsite restaurant. Satisfy your hunger from the comfort of your room with room service.
All 55 air-conditioned rooms feature balconies or patios, minibars, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free bottled water, ceiling fans, and safes are also standard.
Guests of Sofitel Bora Bora Marara Beach Resort have access to a private beach, a full-service spa, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle at scheduled times for XPF 12784 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a 24-hour fitness center, a spa tub, and free WiFi in public areas.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 1361 reviews