The outside fire pit was nice but I did not get a chance to relax by it.
The staff was super kind, the rooms were very clean and coffee/water and tea available anytime :)
overall, a great value near the airport would stay again
The room was squeaky clean, and everything worked! Plenty of good towels, etc. Great complimentary breakfast with a variety of items. Downside - next door to a big, busy gas station and the freeway. If you are sensitive to sounds be sure to get a room opposite the bustling freeway.
The advertised breakfast was very inferior, just waffles
We've always like the red lion just about everywhere we go but the parking situation is terrible it must have been busy no parking spots and it see like there was a lot of riff raff walking around and a bit pricey for being next to a truck stop
Service not so good
The staff was very friendly and polite and everything was clean.
I booked this hotel because of free shuttle service. When i checked in i was told the shuttle service didn’t start until 10 am. My flight was at 8 am. The reason i stayed there was for the shuttle service. Luckily the maintenance person told us that he would come in early to get us to the airport. This man needs an award for customer service. Thank you
convenient location, only negative is trucker parking lot adjoining hotel parking lot.
Bargain basement stay at mid-range price. Rough sheets and towels, flimsy toilet paper and skimpy breakfast. Not what I expected from the Red Lion brand.
At check in (10:30 at night) there was a line of about 50 people in get registered. Once in my room, there was trash still left in a trash can and a dirty bed. Staff was surley with a response of "Well, what do you want me to do about it?"
Tracy at the front desk was so nice and friendly.
Steel prodruding from bedframe. Bathroom has water damage around toilet. Bathtub moves when taking a shower.
Hotel 28, Ascend Hotel Collection places you within 3 miles (5 km) of popular attractions like Boise State University and Albertsons Stadium. This 124-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Start your day off right with a free continental breakfast offered each morning.
Guests can expect free WiFi and 55-inch TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and free local calls. Weekly housekeeping is available.
Guests staying at Hotel 28, Ascend Hotel Collection enjoy a 24-hour gym, a sauna, and free WiFi in public areas. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
The outside fire pit was nice but I did not get a chance to relax by it.
The staff was super kind, the rooms were very clean and coffee/water and tea available anytime :)
Hi Tina- Thank you so much for sharing with me that my staff was awesome, I will share this sweet review with them. Please do come back and see us again. Take Care :)
overall, a great value near the airport would stay again
We are glad to hear you enjoyed our hotel and your stay with us Eric. We look forward to having you stay with us again, until then travel safe.
The room was squeaky clean, and everything worked! Plenty of good towels, etc. Great complimentary breakfast with a variety of items. Downside - next door to a big, busy gas station and the freeway. If you are sensitive to sounds be sure to get a room opposite the bustling freeway.
Yay, what an awesome review, we are so delighted that you loved our hotel.. Please do come back and see us soon :) Take Care :)
The advertised breakfast was very inferior, just waffles
Thank you for your feedback on your stay, we do offer other options with our breakfast including, fresh fruit, oatmeal, juice, toast and hard boiled eggs. We hope you travel safe and we do look forward to having you stay with us again.
We've always like the red lion just about everywhere we go but the parking situation is terrible it must have been busy no parking spots and it see like there was a lot of riff raff walking around and a bit pricey for being next to a truck stop
Thank you so much Richie, please come and see us again :)
Service not so good
Franz, I apologize there was a part of your stay that was not up to your satisfaction. Please accept our apologies. Thank you for staying with us and for leaving your review.
The staff was very friendly and polite and everything was clean.
We are glad you enjoyed your stay. We hope to see you again soon. Safe travels :)
Thank you for letting us know how your stay went, we are glad to hear that you enjoyed the Fire pit outside we do hope next time you stay with us you can fully enjoy it. Travel safe.