The coffee maker in the room was broken. We asked the front desk for a new one and never got one, at least there was coffee in the breakfast area. We stayed 4 nights, housekeeping never knocked or came by to clean, give fresh towels or toilet paper. I went to the front desk once for toilet paper, texted them another time to ask for towels and they brought up the towels after housekeeping didn’t respond to the request. Front desk staff was wonderful.
The beds were comfortable, room was clean and quiet especially considering we were next to the elevator we never heard it. The hot tub was broken, which would have been nice after a long day of driving.