Even though this is a non-smoking hotel, my room had the distinct smell of having been a smoking room. There were several large stains on the carpet and furniture. The cabinet trim around the fridge was broken and sticking out several inches.
Very nice room. Easy, quick check in. Nice grab and go breakfast boxes.
At checkin, our room with two beds was given away, and we had to spend the night with 4 kids in a single room!
Great location, one of the quieter places I've stayed.
Slow check-in, The room smelled of cigarettes and had lots of black mold in the shower. Manager was less than enthusiastic but responded, replacement room smelled better and had less mold. Cleanliness was a theme for the visit. Stains on floors throughout, dirty 'clean' dishes at breakfast.
Did the trick for the short stay we had on our whirlwind trip to Boise
Everything was top notch. Breakfast was incredible.
Good room, good parking and close to restaurants and shopping!
Close to St Alphonsus medical center, the mall, Mormon temple
Nice location great service great walking to shopping and good eats
Great place for quick visit. Had garbage in room from previous guests & certain fixtures weren't completely clean.
We had high hopes but we’re quickly disappointed. The beds were hard and the sleeper sofa was unbelievably uncomfortable (lumpy and you could feel every spring) and it had major sagging in the middle, I doubt anyone could actually sleep on it. When I pulled down the covers on the sleeper soft and one of the beds I found crumbs! The thermostat on the HVAC wall unit didn’t work. The heater was constantly on and made a whiring sound. We ended up cranking the heat and then turning it off when we went to bed so we didn’t have to listen to it. One of the faucets dripped. After our first night housekeeping came and took many of our towels (even those that were hanging up) but didn’t replace them. We were left with only 2 bath towels and NO washcloths or hand towels for 5 guests. But the real nail in the coffin was that housekeeping left a bottle of cleaning chemical on the counter that one of our young children could have grabbed. We’re fortunate that we didn’t have a serious injury but it could have easily happened. When I returned the cleaning solution to the front desk they just said, “I’m sorry. We’ll talk to housekeeping about this.” We won’t be coming back and won’t recommend the Hyatt Place to anyone.
Much nicer than I thought it would be! The room was spacious, clean, and quiet. The Hyatt Boise Towne Square will be our go to place in the future!
Hyatt Place Boise/Towne Square is a short stroll from Boise Towne Square Mall and AEN Playhouse. This 3-star hotel welcomes guests with 127 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
The 127 accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Sofa beds, refrigerators, and coffee makers are also standard.
At Hyatt Place Boise/Towne Square, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's onsite parking for a fee and a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Even though this is a non-smoking hotel, my room had the distinct smell of having been a smoking room. There were several large stains on the carpet and furniture. The cabinet trim around the fridge was broken and sticking out several inches.
Thank you so much for your comments. Yes our hotel is non-smoking, but unfortunately occasionally we do have guests that dismiss this and smoke anyways which causes a lot of issues for us and future guests. I will ensure this room is deep cleaned! I do hope you give us another chance.
Very nice room. Easy, quick check in. Nice grab and go breakfast boxes.
At checkin, our room with two beds was given away, and we had to spend the night with 4 kids in a single room!
Thank you so much for the 5 out of 5!
Great location, one of the quieter places I've stayed.
Slow check-in, The room smelled of cigarettes and had lots of black mold in the shower. Manager was less than enthusiastic but responded, replacement room smelled better and had less mold. Cleanliness was a theme for the visit. Stains on floors throughout, dirty 'clean' dishes at breakfast.
Did the trick for the short stay we had on our whirlwind trip to Boise
Everything was top notch. Breakfast was incredible.
Thank you so much for the 5 out of 5! Let us know what you loved most! Thank you for staying with us. Come see us again soon!