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Hyatt Place Boise/Towne Square

3.0 out of 5.0

Recent guest reviews

Nice location great service great walking to shopping and good eats

Great place for quick visit. Had garbage in room from previous guests & certain fixtures weren't completely clean.

We had high hopes but we’re quickly disappointed. The beds were hard and the sleeper sofa was unbelievably uncomfortable (lumpy and you could feel every spring) and it had major sagging in the middle, I doubt anyone could actually sleep on it. When I pulled down the covers on the sleeper soft and one of the beds I found crumbs! The thermostat on the HVAC wall unit didn’t work. The heater was constantly on and made a whiring sound. We ended up cranking the heat and then turning it off when we went to bed so we didn’t have to listen to it. One of the faucets dripped. After our first night housekeeping came and took many of our towels (even those that were hanging up) but didn’t replace them. We were left with only 2 bath towels and NO washcloths or hand towels for 5 guests. But the real nail in the coffin was that housekeeping left a bottle of cleaning chemical on the counter that one of our young children could have grabbed. We’re fortunate that we didn’t have a serious injury but it could have easily happened. When I returned the cleaning solution to the front desk they just said, “I’m sorry. We’ll talk to housekeeping about this.” We won’t be coming back and won’t recommend the Hyatt Place to anyone.

Much nicer than I thought it would be! The room was spacious, clean, and quiet. The Hyatt Boise Towne Square will be our go to place in the future!

The hotel is very modern, and the room was enormous. With a large refrigerator and a very useful kitchen. The office set up is just awesome. I definitely am a fan of this hotel chain now

Nice spacious, clean and comfortable room and bed.

The room was spacious with a small living area and kitchenette. The room and facilities were well kept and comfortable. The breakfast options included several hot dishes that were made in small batches and were delicious! Would stay there again when in Boise!

I got a room in the first floor, extremely noise, the room was not clean properly did not removed tray with plates and silverware for two days. No worth the money I paid

Very nice hotel, highly recommend, safe area. great staff.

The room I stay in was first level very noise, the room was not clean properly. I had food service and the tray stayed for two days before is was taken . No worth the almost $180 per night. Good location

Our family enjoyed staying at the Hyatt Place Boise. The rooms were excellent and the food offerings in the lobby (24 hrs) were very convenient.

Great experience once again this is the second time we stay with them. We were a little disappointed that they took some of the things out of the food menu, but other than that, is was great

In town for a weekend reunion. We liked the room, staff were nice and helpful. We plan to visit Boise again next summer and have already talked about staying at the Hyatt again.

Nice place for shopping and medical appointments.

VERY nice and clean room but it smelled very strongly of cleanser or insect spray - almost overwhelming and I usually do not concern myself with such issues. Nearly asked to be moved but was too tired to do so.

Great hotel only complaint was breakfast not worth getting up for

I was able to complete my daily goals and was comforted throughout my stay.

The free breakfast was much more than anticipated. The price of the room was extremely fair.

Great hotel close to shopping! Clean & always a good experience.

925 N Milwaukee St Boise ID

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Hyatt Place Boise/Towne Square places you within a leisurely stroll of Boise Towne Square Mall and AEN Playhouse. This 127-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. It's near the airport and also close to Aquarium of Boise and Boise Mormon Temple.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 10 AM. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

All 127 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are also standard.


Property features

Guests staying at Hyatt Place Boise/Towne Square enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Additional amenities include conference space, a 24-hour business center, and express check-in.

Guest reviews for Hyatt Place Boise/Towne Square

Everyone (23) Couples (24) Business (17) Family (21) Friends (6) Other (5)
5

great location

Everyone

Nice location great service great walking to shopping and good eats

By , from beaveton or on Mar 12, 2018

4

good hotel & bed options

Everyone

Great place for quick visit. Had garbage in room from previous guests & certain fixtures weren't completely clean.

By , from idaho on Jan 10, 2018

1

first and last stay at hyatt place

Everyone

We had high hopes but we’re quickly disappointed. The beds were hard and the sleeper sofa was unbelievably uncomfortable (lumpy and you could feel every spring) and it had major sagging in the middle, I doubt anyone could actually sleep on it. When I pulled down the covers on the sleeper soft and one of the beds I found crumbs! The thermostat on the HVAC wall unit didn’t work. The heater was constantly on and made a whiring sound. We ended up cranking the heat and then turning it off when we went to bed so we didn’t have to listen to it. One of the faucets dripped. After our first night housekeeping came and took many of our towels (even those that were hanging up) but didn’t replace them. We were left with only 2 bath towels and NO washcloths or hand towels for 5 guests. But the real nail in the coffin was that housekeeping left a bottle of cleaning chemical on the counter that one of our young children could have grabbed. We’re fortunate that we didn’t have a serious injury but it could have easily happened. When I returned the cleaning solution to the front desk they just said, “I’m sorry. We’ll talk to housekeeping about this.” We won’t be coming back and won’t recommend the Hyatt Place to anyone.

By , from Utah on Dec 30, 2017

5

lovely, quiet accommodations

Everyone

Much nicer than I thought it would be! The room was spacious, clean, and quiet. The Hyatt Boise Towne Square will be our go to place in the future!

By , from California on Dec 9, 2017

5

super nice

Everyone

The hotel is very modern, and the room was enormous. With a large refrigerator and a very useful kitchen. The office set up is just awesome. I definitely am a fan of this hotel chain now

By , from Salt Lake City on Nov 18, 2017

5
Everyone

Nice spacious, clean and comfortable room and bed.

By on Oct 9, 2017

5
Everyone

The room was spacious with a small living area and kitchenette. The room and facilities were well kept and comfortable. The breakfast options included several hot dishes that were made in small batches and were delicious! Would stay there again when in Boise!

By on Sep 23, 2017

4

nice location, very noisy room

Everyone

I got a room in the first floor, extremely noise, the room was not clean properly did not removed tray with plates and silverware for two days. No worth the money I paid

By , from North Dakota on Sep 19, 2017

5

very nice hotel highly recommend, very clean

Everyone

Very nice hotel, highly recommend, safe area. great staff.

By , from Los Angeles on Sep 16, 2017

3

very noyse no worth the many

Everyone

The room I stay in was first level very noise, the room was not clean properly. I had food service and the tray stayed for two days before is was taken . No worth the almost $180 per night. Good location

By , from North Dakota on Sep 15, 2017