Love it here - pool is great - service is awesome and love the breakfast
The location and the hotel was good. But one bad apple spoils the bunch. Very rude morning front desk lady.
Great staff, spacious rooms and very affordable. I especially love that they are pet friendly.
Even though this is a non-smoking hotel, my room had the distinct smell of having been a smoking room. There were several large stains on the carpet and furniture. The cabinet trim around the fridge was broken and sticking out several inches.
Very nice room. Easy, quick check in. Nice grab and go breakfast boxes.
At checkin, our room with two beds was given away, and we had to spend the night with 4 kids in a single room!
Great location, one of the quieter places I've stayed.
Slow check-in, The room smelled of cigarettes and had lots of black mold in the shower. Manager was less than enthusiastic but responded, replacement room smelled better and had less mold. Cleanliness was a theme for the visit. Stains on floors throughout, dirty 'clean' dishes at breakfast.
Did the trick for the short stay we had on our whirlwind trip to Boise
Everything was top notch. Breakfast was incredible.
Boise Towne Square Mall is a short stroll from Hyatt Place Boise/Towne Square, and other popular attractions like Boise Spectrum are within a few miles (5 km). This 3-star hotel welcomes guests with 127 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, sitting areas, and refrigerators are also standard. Housekeeping is available on request.
At Hyatt Place Boise/Towne Square, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. There's onsite parking for a fee, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Love it here - pool is great - service is awesome and love the breakfast
We appreciate you taking the time to score your stay with us.
The location and the hotel was good. But one bad apple spoils the bunch. Very rude morning front desk lady.
Thank you so much for your response! I am so sorry you felt one of our front desk agents was not very friendly! This is definitely not what we want people to think. If you could provide me some additional information, please reach out to me directly.
Thank you for taking the time to leave your review. Please reach out to me directly with any additional information. It is so important we hear from our guests.
Great staff, spacious rooms and very affordable. I especially love that they are pet friendly.
Thank you so much for your review! We are so glad to see you had a lovely stay. We hope to see you again soon!
Thank you so much for the 5 out of 5! Let us know what you loved most! Thank you for staying with us. Come see us again soon!
Even though this is a non-smoking hotel, my room had the distinct smell of having been a smoking room. There were several large stains on the carpet and furniture. The cabinet trim around the fridge was broken and sticking out several inches.
Thank you so much for your comments. Yes our hotel is non-smoking, but unfortunately occasionally we do have guests that dismiss this and smoke anyways which causes a lot of issues for us and future guests. I will ensure this room is deep cleaned! I do hope you give us another chance.
Very nice room. Easy, quick check in. Nice grab and go breakfast boxes.
Thanks for the great review and rating, Amber! We're happy that your overall stay at Hyatt Place Boise Towne Square was enjoyable and that you were able to take advantage of our pool area and breakfast offerings. It's great that you appreciated our team and we certainly look forward to welcoming you back again soon for another wonderful visit! Thank you again for sharing your feedback!