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Hyatt Place Boise/Towne Square

3.0 out of 5.0

Recent guest reviews

Slow check-in, The room smelled of cigarettes and had lots of black mold in the shower. Manager was less than enthusiastic but responded, replacement room smelled better and had less mold. Cleanliness was a theme for the visit. Stains on floors throughout, dirty 'clean' dishes at breakfast.

Did the trick for the short stay we had on our whirlwind trip to Boise

Everything was top notch. Breakfast was incredible.

Good room, good parking and close to restaurants and shopping!

Close to St Alphonsus medical center, the mall, Mormon temple

Nice location great service great walking to shopping and good eats

Great place for quick visit. Had garbage in room from previous guests & certain fixtures weren't completely clean.

We had high hopes but we’re quickly disappointed. The beds were hard and the sleeper sofa was unbelievably uncomfortable (lumpy and you could feel every spring) and it had major sagging in the middle, I doubt anyone could actually sleep on it. When I pulled down the covers on the sleeper soft and one of the beds I found crumbs! The thermostat on the HVAC wall unit didn’t work. The heater was constantly on and made a whiring sound. We ended up cranking the heat and then turning it off when we went to bed so we didn’t have to listen to it. One of the faucets dripped. After our first night housekeeping came and took many of our towels (even those that were hanging up) but didn’t replace them. We were left with only 2 bath towels and NO washcloths or hand towels for 5 guests. But the real nail in the coffin was that housekeeping left a bottle of cleaning chemical on the counter that one of our young children could have grabbed. We’re fortunate that we didn’t have a serious injury but it could have easily happened. When I returned the cleaning solution to the front desk they just said, “I’m sorry. We’ll talk to housekeeping about this.” We won’t be coming back and won’t recommend the Hyatt Place to anyone.

Much nicer than I thought it would be! The room was spacious, clean, and quiet. The Hyatt Boise Towne Square will be our go to place in the future!

The hotel is very modern, and the room was enormous. With a large refrigerator and a very useful kitchen. The office set up is just awesome. I definitely am a fan of this hotel chain now

Nice spacious, clean and comfortable room and bed.

The room was spacious with a small living area and kitchenette. The room and facilities were well kept and comfortable. The breakfast options included several hot dishes that were made in small batches and were delicious! Would stay there again when in Boise!

I got a room in the first floor, extremely noise, the room was not clean properly did not removed tray with plates and silverware for two days. No worth the money I paid

Very nice hotel, highly recommend, safe area. great staff.

The room I stay in was first level very noise, the room was not clean properly. I had food service and the tray stayed for two days before is was taken . No worth the almost $180 per night. Good location

925 N Milwaukee St Boise ID

Hotel highlights

  • Walking distance to Boise Towne Square Mall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Hyatt Place Boise/Towne Square places you within a leisurely stroll of Boise Towne Square Mall and AEN Playhouse. This 127-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can sip a beverage at the coffee shop/café.


Rooms

Guests can expect free WiFi and 42-inch a flat-screen TV with pay movies. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a sofa bed, a sitting area, and a refrigerator.


Property features

Guests staying at Hyatt Place Boise/Towne Square enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 0 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Double Room

Full 2 | Full 1 | Sleeps 6

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 6

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Standard Room, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Guest reviews for Hyatt Place Boise/Towne Square

Everyone (31) Couples (24) Business (17) Family (22) Friends (6) Other (5)
2
Everyone

Slow check-in, The room smelled of cigarettes and had lots of black mold in the shower. Manager was less than enthusiastic but responded, replacement room smelled better and had less mold. Cleanliness was a theme for the visit. Stains on floors throughout, dirty 'clean' dishes at breakfast.

By on Aug 18, 2019

4
Families

Did the trick for the short stay we had on our whirlwind trip to Boise

By on Jul 20, 2019

4
Everyone

By on Jun 1, 2019

5
Family with small children

Everything was top notch. Breakfast was incredible.

By on Apr 12, 2019

5
Everyone

By on Feb 23, 2019

5
Everyone

By on Jan 6, 2019

Review comment responded on Jan 28, 2019

Thank you for the five stars for the Hyatt Place Boise Towne Square.

5
Everyone

By on Dec 10, 2018

Review comment responded on Jan 28, 2019

Thank you for the 5 out of 5 for the Hyatt Place Boise Towne Square.

2
Everyone

By on Nov 22, 2018

Review comment responded on Dec 3, 2018

Thank you for your review.

4
Everyone

Good room, good parking and close to restaurants and shopping!

By , from Utah on Oct 23, 2018

Review comment responded on Nov 12, 2018

Thank you for staying with us at the Hyatt Place Boise Towne Square and enjoying our restaurant that is open 24 hour a day.

5
Everyone

Close to St Alphonsus medical center, the mall, Mormon temple

By on Aug 28, 2018

Review comment responded on Sep 17, 2018

Thank you for taking the time to give us your great review about your stay with us at the Hyatt Place Boise towne Square.

Hyatt Place Boise/Towne Square

925 N Milwaukee St, Boise, ID 83704
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.