8/10 Good
Catherine
Dec 22, 2025
Liked: Cleanliness, staff & service, amenities
We arrived early and the check in lady rang the cleaners to double check. She was thoughtful, friendly and went above what I’ve had from other hotels. Asked about the kids etc. I wasn’t expecting that having paid £17 for a room for 5 people (quadruple). 10 mins later checked in. Room was 220 a double a bunk bed and a sofa bed. We did not need 5 as it happened which is good as the sofa bed could not be used. Obviously we didn’t complain because it was redundant. Bunk beds and double comfy clean and safe. 2 tvs in room and nice bathroom. The hot water room about 8 mins to run through but that’s because we were one of 4 rooms booked that night so I’m not surprised.
I’m not taking any stars off for the sofa bed and water as it didn’t affect us and it was far outweighed by the staff and cost.
We came home after tea and it was just us in the function room with 5 adults and 4 kids. The lady put a film on the big screen for the kids! That’s above and beyond, she could have just been ignorant and served our drinks but she was personable and kind. The kids had fun, the adults could chat and the atmosphere was chilled. Obviously this isn’t what it will be for everyone but I’m not reviewing anyone else’s stay!
Rooms could do with a bit of updating but you get what you pay for. You need to drive into the centre so bear that in mind. The drinks weren’t the best but maybe because it was quiet the lines hadn’t been run through. Staff make the place. Lifts and corridor decor in need of tlc.
Catherine
Stayed 1 night in Dec 2025
