First room tv didnt work. 2nd room AC didnt work. Never tried the 3rd. Just sweated it out.
I was really comfortable here. I would definitely stay again
The Employees were very friendly. The room I reserved was 1st floor Handicap as I requested but lacked of the pull out coach that was requested. The walk in shower leaked water into the bathroom floor and furthermore on the carpet were the bathroom sink was. We requested more towels and they gave us 1, had to call numerous of times to get what was promised would be sent the next day. The Employees were very friendly and willing to want to help as much as they could without Managers approval.
Didn't like that it was difficult to find it behind that Country Inn; had to go through their parking lot to get to this hotel.
friendly staff, clean, nice indoor pool and close to I459
We had a great stay for a family wedding. Stayed during what the staff called their slow season, so they were more than willing to do anything we needed to make our trip better. The facilities were decent for the price, and I made use of the gym and pool. Room was spacious. When booking on orbitz it says “2 twin beds” and I thought,”surely this can’t be real.” Orbitz was wrong, they are actually full sized beds.
We stayed in Birmingham to break up a long drive during the holiday season. It was a very pleasant stay. The beds were very comfortable and the staff very accommodating.
This place was great! Convenient to all shopping and restaurants. Very clean room and Very friendly front desk personnel! I will be staying here again !
The hotel was a good place to get some rest. It is located very close to several restaurants and not far from a major shopping center. The main reason for our stay was to break up a long trip and get much needed sleep. The hotel delivered on that. Our only issue was breakfast. The buffet closes at 9:30 and we slept in thinking it would last until 10. We were allowed to get a la carte items though.
Experienced problems checking in but the staff remained super friendly and helpful while finding a solution.
Bistro downstairs was very nice and service outstanding. Third time I have stated there. Very convenient
Once again great location awesome price. Had indoor pool and good gym facilities. Over all great experience
Very close to many local attractions! Staff was extremely helpful internally as well as for external activities!
We just stayed one night here, the bed was comfy and the room was clean but we had to switch rooms due to a party next door.
I stayed here for one night and it was a nice place. Rooms were quiet and comfy. They were so quiet that the ice machine was outside our room and I didn't hear it at all. Staff was very friendly. A little disappointed breakfast wasn't included but it was a big deal.
request NOT on the interstate side...also, see if main floor renovation completed. indoor pool only
It was a good stay. The staff was very friendly and willing to assist with any needs or questions we had. The rooms were nice and the bed comfortable; however the whirlpool was not working :( and the heated pool was a little cool. Other than that, everything went well and the grounds were well maintained. I would stay again
We did sleep well. The king room with sofa and small frig was useful. We had arrived for a family funeral and traveled with my Mom (88 yrs) and Sister. We signed in with the knowledge that we would cover one night of Mom's and sisters room but on the next night knowing we were there together no one cleaned the room or put new towels in bathroom...so after a long day with funeral we came back not being able to reach Mom's room by room phone and told it was not occupied. I called the front desk but they could not explain the problem...they soon corrected the wet towel problem for this handicap room but we were another hour before being able to settle down for a nite's sleep. [...]...without this inconvenience for an 88 year old at the end of the day we could say it was a good visit. No free breakfast at this hotel.
Sonesta Select Birmingham places you within 2 miles (3 km) of Grandview Medical Center and Altadena Valley Golf and Country Club. This 122-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour gym.
This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Sonesta Select Birmingham's 122 rooms provide coffee makers, phones, and ironing boards. 27-inch TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks are also standard. Housekeeping is available on request.
At Sonesta Select Birmingham, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, express check-out, and laundry facilities.
First room tv didnt work. 2nd room AC didnt work. Never tried the 3rd. Just sweated it out.
Thank you so much for choosing us for your most recent stay. We appreciate your feed back and hope to see you again soon.
I was really comfortable here. I would definitely stay again
Thank you for your honest feedback! We hope to see you again. Travel safely.
The Employees were very friendly. The room I reserved was 1st floor Handicap as I requested but lacked of the pull out coach that was requested. The walk in shower leaked water into the bathroom floor and furthermore on the carpet were the bathroom sink was. We requested more towels and they gave us 1, had to call numerous of times to get what was promised would be sent the next day. The Employees were very friendly and willing to want to help as much as they could without Managers approval.
Thank you for the valuable feedback! We are disappointed to hear your stay was impacted negatively by roll-in shower issues. Please accept our sincere apologies.
Didn't like that it was difficult to find it behind that Country Inn; had to go through their parking lot to get to this hotel.
Thank you!
friendly staff, clean, nice indoor pool and close to I459
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback. I apologize we did not meet your expectations, and I would like to know how we could serve you better in the future.
We had a great stay for a family wedding. Stayed during what the staff called their slow season, so they were more than willing to do anything we needed to make our trip better. The facilities were decent for the price, and I made use of the gym and pool. Room was spacious. When booking on orbitz it says “2 twin beds” and I thought,”surely this can’t be real.” Orbitz was wrong, they are actually full sized beds.
We stayed in Birmingham to break up a long drive during the holiday season. It was a very pleasant stay. The beds were very comfortable and the staff very accommodating.
This place was great! Convenient to all shopping and restaurants. Very clean room and Very friendly front desk personnel! I will be staying here again !
Dear Anonymous, Please reach out to the hotel directly. It would be great to have more detail to provide a resolve and ensure a better stay for future guests. Please accept our sincere apology for your experience.