The cleaning of the room was not as thorough as it should have been.
First room tv didnt work. 2nd room AC didnt work. Never tried the 3rd. Just sweated it out.
I was really comfortable here. I would definitely stay again
The Employees were very friendly. The room I reserved was 1st floor Handicap as I requested but lacked of the pull out coach that was requested. The walk in shower leaked water into the bathroom floor and furthermore on the carpet were the bathroom sink was. We requested more towels and they gave us 1, had to call numerous of times to get what was promised would be sent the next day. The Employees were very friendly and willing to want to help as much as they could without Managers approval.
Didn't like that it was difficult to find it behind that Country Inn; had to go through their parking lot to get to this hotel.
friendly staff, clean, nice indoor pool and close to I459
We had a great stay for a family wedding. Stayed during what the staff called their slow season, so they were more than willing to do anything we needed to make our trip better. The facilities were decent for the price, and I made use of the gym and pool. Room was spacious. When booking on orbitz it says “2 twin beds” and I thought,”surely this can’t be real.” Orbitz was wrong, they are actually full sized beds.
We stayed in Birmingham to break up a long drive during the holiday season. It was a very pleasant stay. The beds were very comfortable and the staff very accommodating.
This place was great! Convenient to all shopping and restaurants. Very clean room and Very friendly front desk personnel! I will be staying here again !
The hotel was a good place to get some rest. It is located very close to several restaurants and not far from a major shopping center. The main reason for our stay was to break up a long trip and get much needed sleep. The hotel delivered on that. Our only issue was breakfast. The buffet closes at 9:30 and we slept in thinking it would last until 10. We were allowed to get a la carte items though.
Experienced problems checking in but the staff remained super friendly and helpful while finding a solution.
Bistro downstairs was very nice and service outstanding. Third time I have stated there. Very convenient
Once again great location awesome price. Had indoor pool and good gym facilities. Over all great experience
Very close to many local attractions! Staff was extremely helpful internally as well as for external activities!
We just stayed one night here, the bed was comfy and the room was clean but we had to switch rooms due to a party next door.
I stayed here for one night and it was a nice place. Rooms were quiet and comfy. They were so quiet that the ice machine was outside our room and I didn't hear it at all. Staff was very friendly. A little disappointed breakfast wasn't included but it was a big deal.
Sonesta Select Birmingham places you within 2 miles (3 km) of Cahaba River and Grandview Medical Center. This 122-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour gym.
This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 10:00 AM.
Guests can expect to find free WiFi and 27-inch TVs with satellite channels and Netflix. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, phones, and ironing boards. Weekly housekeeping is available.
At Sonesta Select Birmingham, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.
The cleaning of the room was not as thorough as it should have been.
First room tv didnt work. 2nd room AC didnt work. Never tried the 3rd. Just sweated it out.
Dear Anonymous, Please reach out to the hotel directly. It would be great to have more detail to provide a resolve and ensure a better stay for future guests. Please accept our sincere apology for your experience.
Thank you so much for choosing us for your most recent stay. We appreciate your feed back and hope to see you again soon.
I was really comfortable here. I would definitely stay again
Thank you for your honest feedback! We hope to see you again. Travel safely.
The Employees were very friendly. The room I reserved was 1st floor Handicap as I requested but lacked of the pull out coach that was requested. The walk in shower leaked water into the bathroom floor and furthermore on the carpet were the bathroom sink was. We requested more towels and they gave us 1, had to call numerous of times to get what was promised would be sent the next day. The Employees were very friendly and willing to want to help as much as they could without Managers approval.
Thank you for the valuable feedback! We are disappointed to hear your stay was impacted negatively by roll-in shower issues. Please accept our sincere apologies.
Didn't like that it was difficult to find it behind that Country Inn; had to go through their parking lot to get to this hotel.
Thank you!
friendly staff, clean, nice indoor pool and close to I459
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback. I apologize we did not meet your expectations, and I would like to know how we could serve you better in the future.
Thank you for staying with us