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Recent guest reviews

Property has roaches

Nothing

Average place. Could use some cleaning.

Michael at the front desk was wonderful. The loft was great. Would recommend and use again

First of RUDE staff members! I booked a room that slept 6 and was given a room that sleeps 4. Then when I went into the room it was dirty and disgusting. The walls were filthy! I had to make beds on the floor for two of my kids. When I asked the lady and the front desk she said she had nothing for me. Then she called at 12:30am to let me know she had a room open up! At this point we were all asleep. Also the area is very sketchy and I was nervous at night going back and forth from my car.

I recommend this location. Very satisfied customer.

The people were friendly, after they double charged us. Orbitz charged me another amount and wont let me post it for booking, still looking into that. On top of the fee for staying there. The pictures are nothing like the room. Not once over the week did anyone come to the room to change out towels or bedding. Wasn't clean. You could see smudge marks all over mirrors, dishwasher, refrigerator. Table. Gross.

The Lay out . Each room was individual like an apartment

The property is very "tired" looking. Staff is great. The rooms have lots of room, but very noisy if you are on the first floor (little insulation between floors.) Some mornings I found "interesting" items near my car in the parking lot. (The staff either didn't see them or clean them up.) After 7 nights, I ended up moving out to another location. I didn't feel safe....

I've had a nice stay with Sonesta in New Jersey location so didn't mind driving extra 30 minutes to get there, but this one wasn't what I expected at all. I bought a room for three persons but the sofa-bed mattress they provided was dirty and smelly with yellowing stains everywhere. And they didn't leave any bed sheet or blanket. So I called the front desk and the lady said she'd send someone to me but never showed up. There's a coffee maker but no coffee bags and only two pieces of shower towels. I'm not going to give them any better review.

I work at hyatt place across the street . good the hotel was awsome . i will be coming back. So keep up the good job.

Had late check in and carpet was moldy. Next morning there was a problem with hot water and we were told they had no more linen. Checked out next morning.

Everything was just fine including staff and the area

Greenhill Pkwy Birmingham AL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center
  • Business center

Located within 2 miles (3 km) of Grandview Medical Center, Sonesta ES Suites Birmingham is within 3 miles (5 km) of The Summit. This 128-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.


Dining

For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

The 128 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Sonesta ES Suites Birmingham features a 24-hour gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a free grocery shopping service, express check-out, and laundry facilities.

Room options

Studio Suite, 2 Double Beds, Fireplace

2 Double Beds | Sleeps 6

Studio Suite, 1 King Bed

1 King Bed | Sleeps 4

Suite, 2 Bedrooms, Fireplace (Loft)

1 King Bed and 2 Double Beds | Sleeps 8

Guest reviews for Sonesta ES Suites Birmingham

Everyone (14) Couples (3) Family (17)
1
Everyone

Property has roaches

By on Nov 20, 2021

2
Partner Couples

Nothing

By on Sep 3, 2021

Review comment responded on Sep 28, 2021

Thank you

3
Family

Average place. Could use some cleaning.

By on Aug 1, 2021

Review comment responded on Aug 19, 2021

thank you

5
Family

Michael at the front desk was wonderful. The loft was great. Would recommend and use again

By on Jul 11, 2021

Review comment responded on Jul 12, 2021

Thank you!

1
Family Family with small children

First of RUDE staff members! I booked a room that slept 6 and was given a room that sleeps 4. Then when I went into the room it was dirty and disgusting. The walls were filthy! I had to make beds on the floor for two of my kids. When I asked the lady and the front desk she said she had nothing for me. Then she called at 12:30am to let me know she had a room open up! At this point we were all asleep. Also the area is very sketchy and I was nervous at night going back and forth from my car.

By on Jun 20, 2021

Review comment responded on Jul 2, 2021

We have a very safe area. Expedia description will be reviewed.

5
Everyone

I recommend this location. Very satisfied customer.

By on Mar 23, 2021

Review comment responded on Mar 26, 2021

Thank you. we love taking care of our guests!

2
Everyone

By on Jan 11, 2021

Review comment responded on Jan 11, 2021

thank you

3
Family with small children Family

The people were friendly, after they double charged us. Orbitz charged me another amount and wont let me post it for booking, still looking into that. On top of the fee for staying there. The pictures are nothing like the room. Not once over the week did anyone come to the room to change out towels or bedding. Wasn't clean. You could see smudge marks all over mirrors, dishwasher, refrigerator. Table. Gross.

By , from Birmingham alabama on Oct 11, 2020

Review comment responded on Oct 23, 2020

thank you.

5
Everyone

By on Aug 16, 2020

Review comment responded on Aug 21, 2020

Thank you!

5
Everyone

By on Aug 2, 2020

Review comment responded on Aug 13, 2020

Thank you

Sonesta ES Suites Birmingham

3 Greenhill Pkwy, Birmingham, AL 35242
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