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Recent guest reviews

Bathroom rug was soaked. Was never offered anything to fix or move. Could not tell who staff was as they had no name tags and were in jogging pants/hoodies at times. Double charged for room and had to waste time getting refund.

Property was not what I expected. Clean but furniture and carpet are old and stained. Car sitting on bricks with bullet holes in passenger window outside of my room. Did not feel safe at all.

Property was unsafe, needed repairs were not done, and dirty.

This property was cleaned, bed was comfortable, and the staff gave us an excellent service.

Property has roaches

Nothing

Average place. Could use some cleaning.

Michael at the front desk was wonderful. The loft was great. Would recommend and use again

First of RUDE staff members! I booked a room that slept 6 and was given a room that sleeps 4. Then when I went into the room it was dirty and disgusting. The walls were filthy! I had to make beds on the floor for two of my kids. When I asked the lady and the front desk she said she had nothing for me. Then she called at 12:30am to let me know she had a room open up! At this point we were all asleep. Also the area is very sketchy and I was nervous at night going back and forth from my car.

I recommend this location. Very satisfied customer.

The people were friendly, after they double charged us. Orbitz charged me another amount and wont let me post it for booking, still looking into that. On top of the fee for staying there. The pictures are nothing like the room. Not once over the week did anyone come to the room to change out towels or bedding. Wasn't clean. You could see smudge marks all over mirrors, dishwasher, refrigerator. Table. Gross.

The Lay out . Each room was individual like an apartment

The property is very "tired" looking. Staff is great. The rooms have lots of room, but very noisy if you are on the first floor (little insulation between floors.) Some mornings I found "interesting" items near my car in the parking lot. (The staff either didn't see them or clean them up.) After 7 nights, I ended up moving out to another location. I didn't feel safe....

I've had a nice stay with Sonesta in New Jersey location so didn't mind driving extra 30 minutes to get there, but this one wasn't what I expected at all. I bought a room for three persons but the sofa-bed mattress they provided was dirty and smelly with yellowing stains everywhere. And they didn't leave any bed sheet or blanket. So I called the front desk and the lady said she'd send someone to me but never showed up. There's a coffee maker but no coffee bags and only two pieces of shower towels. I'm not going to give them any better review.

Greenhill Pkwy Birmingham AL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center
  • Business center

Located in Lake Purdy within a mile (2 km) of Cahaba River, Sonesta ES Suites Birmingham is within a few miles (5 km) of The Village at Lee Branch. This 128-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.


Rooms

Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.


Property features

Sonesta ES Suites Birmingham features a 24-hour gym, free WiFi in public areas, and conference space. Free parking is included with your stay. Front-desk staff can help with dry cleaning or laundry, and provide local restaurant recommendations. Additional amenities include a business center, a free grocery shopping service, and express check-out.

Room options

Studio Suite, 2 Double Beds, Fireplace

2 Double Beds | Sleeps 6

Studio Suite, 1 King Bed, Accessible (Mobility, Tub)

1 King Bed | Sleeps 3

Studio Suite, 1 King Bed, Accessible (Mobility, Roll in Shower)

1 King Bed | Sleeps 3

Studio Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Sonesta ES Suites Birmingham

Everyone (16) Couples (4) Family (19)
2
Partner Couples

Bathroom rug was soaked. Was never offered anything to fix or move. Could not tell who staff was as they had no name tags and were in jogging pants/hoodies at times. Double charged for room and had to waste time getting refund.

By on Oct 1, 2022

2
Everyone

Property was not what I expected. Clean but furniture and carpet are old and stained. Car sitting on bricks with bullet holes in passenger window outside of my room. Did not feel safe at all.

By on Sep 19, 2022

2
Family

Property was unsafe, needed repairs were not done, and dirty.

By on Aug 18, 2022

5
Everyone

By on May 2, 2022

5
Family Family with small children

This property was cleaned, bed was comfortable, and the staff gave us an excellent service.

By on Jan 4, 2022

1
Everyone

Property has roaches

By on Nov 20, 2021

2
Partner Couples

Nothing

By on Sep 3, 2021

Review comment responded on Sep 28, 2021

Thank you

3
Family

Average place. Could use some cleaning.

By on Aug 1, 2021

Review comment responded on Aug 19, 2021

thank you

5
Family

Michael at the front desk was wonderful. The loft was great. Would recommend and use again

By on Jul 11, 2021

Review comment responded on Jul 12, 2021

Thank you!

1
Family Family with small children

First of RUDE staff members! I booked a room that slept 6 and was given a room that sleeps 4. Then when I went into the room it was dirty and disgusting. The walls were filthy! I had to make beds on the floor for two of my kids. When I asked the lady and the front desk she said she had nothing for me. Then she called at 12:30am to let me know she had a room open up! At this point we were all asleep. Also the area is very sketchy and I was nervous at night going back and forth from my car.

By on Jun 20, 2021

Review comment responded on Jul 2, 2021

We have a very safe area. Expedia description will be reviewed.

Sonesta ES Suites Birmingham

3 Greenhill Pkwy, Birmingham, AL 35242
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