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Recent guest reviews

The people were friendly, after they double charged us. Orbitz charged me another amount and wont let me post it for booking, still looking into that. On top of the fee for staying there. The pictures are nothing like the room. Not once over the week did anyone come to the room to change out towels or bedding. Wasn't clean. You could see smudge marks all over mirrors, dishwasher, refrigerator. Table. Gross.

The Lay out . Each room was individual like an apartment

The property is very "tired" looking. Staff is great. The rooms have lots of room, but very noisy if you are on the first floor (little insulation between floors.) Some mornings I found "interesting" items near my car in the parking lot. (The staff either didn't see them or clean them up.) After 7 nights, I ended up moving out to another location. I didn't feel safe....

I've had a nice stay with Sonesta in New Jersey location so didn't mind driving extra 30 minutes to get there, but this one wasn't what I expected at all. I bought a room for three persons but the sofa-bed mattress they provided was dirty and smelly with yellowing stains everywhere. And they didn't leave any bed sheet or blanket. So I called the front desk and the lady said she'd send someone to me but never showed up. There's a coffee maker but no coffee bags and only two pieces of shower towels. I'm not going to give them any better review.

I work at hyatt place across the street . good the hotel was awsome . i will be coming back. So keep up the good job.

Had late check in and carpet was moldy. Next morning there was a problem with hot water and we were told they had no more linen. Checked out next morning.

Everything was just fine including staff and the area

The parking lot was clean. And although the street is busy that it is located on, there weren’t people standing around outside.

Great staff, great room, great location, great beds. Wish there were more than 3 towels for my family of 4. Also, only 1 roll of toilet paper.

Our receptionist at the front desk was amazing but housekeeping was two hours behind and we couldn’t check in until five. We stay at Sonesta A LOT and have never had such a horrible experience. During our two hr wait for a room , I saw someone from housekeeping and asked if the two bedroom loft was almost ready and she looked me in the eyes, rolled her eyes and kept walking... blatant disrespect is unacceptable in the hotel industry. I have managed in hotels for years and I have never experienced this before. The front desk was absolutely amazing but our trip was ruined by housekeeping’s bad attitude. Leslie Alford 573-280-8041

Plenty of room. Nice facilities. Slow checking. Grandkid liked the pool

The suite I stayed in was very spacious. The bathroom was clean and so was the kitchen. It was convenient & thoughtful having shower products dispensed in the shower. The bed was comfortable with plenty of pillows and a nice size tv to watch

Greenhill Pkwy Birmingham AL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • 24-hour fitness center

Sonesta ES Suites Birmingham places you within 2 miles (3 km) of Grandview Medical Center and Grandview Medical Center. This 128-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

The 128 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Guests of Sonesta ES Suites Birmingham have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a free grocery shopping service, express check-out, and laundry facilities.

Room options

Studio Suite, 2 Double Beds, Fireplace

2 Double Beds | Sleeps 6

Studio Suite, 1 King Bed

1 King Bed | Sleeps 4

Suite, 2 Bedrooms, Fireplace (Loft)

1 King Bed and 2 Double Beds | Sleeps 8

Guest reviews for Sonesta ES Suites Birmingham

Everyone (11) Couples (2) Family (14)
3
Family with small children Family

The people were friendly, after they double charged us. Orbitz charged me another amount and wont let me post it for booking, still looking into that. On top of the fee for staying there. The pictures are nothing like the room. Not once over the week did anyone come to the room to change out towels or bedding. Wasn't clean. You could see smudge marks all over mirrors, dishwasher, refrigerator. Table. Gross.

By , from Birmingham alabama on Oct 11, 2020

Review comment responded on Oct 23, 2020

thank you.

5
Everyone

By on Aug 16, 2020

Review comment responded on Aug 21, 2020

Thank you!

5
Everyone

By on Aug 2, 2020

Review comment responded on Aug 13, 2020

Thank you

4
Partner Couples Family

The Lay out . Each room was individual like an apartment

By on Apr 11, 2020

Review comment responded on Apr 30, 2020

Thank you

1
Everyone

By on Mar 16, 2020

Review comment responded on Mar 23, 2020

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5
Everyone

By on Feb 16, 2020

Review comment responded on Feb 17, 2020

Thank you

3
Family

The property is very "tired" looking. Staff is great. The rooms have lots of room, but very noisy if you are on the first floor (little insulation between floors.) Some mornings I found "interesting" items near my car in the parking lot. (The staff either didn't see them or clean them up.) After 7 nights, I ended up moving out to another location. I didn't feel safe....

By , from Mississippi on Feb 10, 2020

Review comment responded on Feb 19, 2020

Thank you for your feedback.

2
Family Family

I've had a nice stay with Sonesta in New Jersey location so didn't mind driving extra 30 minutes to get there, but this one wasn't what I expected at all. I bought a room for three persons but the sofa-bed mattress they provided was dirty and smelly with yellowing stains everywhere. And they didn't leave any bed sheet or blanket. So I called the front desk and the lady said she'd send someone to me but never showed up. There's a coffee maker but no coffee bags and only two pieces of shower towels. I'm not going to give them any better review.

By on Feb 3, 2020

Review comment responded on Feb 6, 2020

This certainly does not meet our expectations. Please contact the hotel directly we would like to hear more about your stay.

5
Family Friends Family

I work at hyatt place across the street . good the hotel was awsome . i will be coming back. So keep up the good job.

By on Dec 17, 2019

Review comment responded on Dec 17, 2019

Always looking for new team members!

1
Family Family

Had late check in and carpet was moldy. Next morning there was a problem with hot water and we were told they had no more linen. Checked out next morning.

By on Sep 11, 2019

Review comment responded on Sep 13, 2019

We will certainly review this with our management team.

Sonesta ES Suites Birmingham

3 Greenhill Pkwy, Birmingham, AL 35242
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