The hotel is close to doctors offices, that is why we were there. The lady that checked us out and in was very nice. The bottom sheet was so worn, it had little balls pulled up and made me itch. I slept on top of top sheet. The bathroom floor was so slick, felt like it was mopped with greasy mop. The bathroom counter was nasty and spotty looking. Four shady looking men were outside our door when we went to our room. One spoke and was nice but they didn’t look trustworthy. They stayed in the hall for a long time, up and down the hall. I noticed 2 rooms beside ours were closed but not latched. It just didn’t look right. I felt uncomfortable the whole time we were there. We came from one doctors appointment at check in time and stay for another doctor appointment at 9:00 the next morning. We won’t be back there to stay.
We stayed here due to limited options over Memorial Day weekend. If you can avoid staying here, then do so. The property is in complete disrepair. It appears as if nothing has ever been spent to upgrade anything. Wyndham if you are watching, you need to remove your name from this place. It’s hurting your brand.
During covid, there was no breakfast offered, there were cosmetic construction going on during our stay, rooms were clean, maintained, very friendly staff, would stay here again
The room was very clean and the bed was comfortable. However, house keeping came by to early and the landscaper started blowing leaves around 7am. Location was great. Overall, I will use this place again.
Truly exceptional service!! Everyone is super!! Quiet and very clean.
Have stayed her before. Everything has always been top notch. Unfortunately I had to cancel my reservation this time because of illness but management was very understanding and refunded my money when they didn't have to. Classy move for which I will always be grateful. Thank you!
I received NO ROOM SERVICE FOR TWO OF MY T H REE NIGHTS. I complained to front desk after the first day. I complained again after my second day. I complained to their customer service E- mail and received a nonsense reply that did nothing. Not staying there again unless I get a satisfactory response from Quality. I am in the area 4 times a year. There are other places to stay
It was perfectly fine for the value. Nothing fancy. But the continental breakfast was good.
Indoor pool...nice work out center...decent breakfast...staff was really nice and friendly...location was great...lots of places to get a quick drive thru meal or a sit down meal.
Missing sheets dirty tub smelly hallways and rooms
the hotel check in stff was the best . very accommodating
Stayed at this hotel for one night to break up a lengthy road trip. The hotel was nice, good location, plenty of shops nearby. Chick-fil-A was walking distance across the car park. The room provided a good rest for the night. Would like to see the carpets thoroughly steam cleaned to provide a more cleaner feeling inside the room. Check-in staff was quick, efficient and polite. Worth a stay.
For the price it was ok. No frills hotel but the bed was comfy and the room was clean. The windows from the outside looked dirty and where all steamed up, but I guess it was because of the temps outside. Not sure if it's something one can even clean.
This hotel offers all you need at a low rate. You have a clean comfortable room with a mini fridge and a microwave. You have a small indoor pool for relaxation after a long trip. And s nice hot breakfast for the next day.
Stayed two nights in the same week. First check in was a bit problematic. Non-smoking room smelled like someone had smoked. Asked for another room but seemed like it was still occupied. 3rd room was fine though air was a bit stuffy. 2nd stay was problem free. Pool was clean, workers very nice. Breakfast very good. Great coffee!
The hotel was great and the location was great also.
This hostel is actually a bit of a drive from the center of Birmingham, if you need to be downtown. It is in a nice area though the the staff was very friendly.
Quality Inn & Suites Birmingham - Highway 280 places you within a short walk of Cahaba River and within a mile (2 km) of Grandview Medical Center. This 62-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free on-the-go breakfast is served on weekends from 6:00 AM to 9:00 AM.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Guests of Quality Inn & Suites Birmingham - Highway 280 enjoy an indoor pool, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
The hotel is close to doctors offices, that is why we were there. The lady that checked us out and in was very nice. The bottom sheet was so worn, it had little balls pulled up and made me itch. I slept on top of top sheet. The bathroom floor was so slick, felt like it was mopped with greasy mop. The bathroom counter was nasty and spotty looking. Four shady looking men were outside our door when we went to our room. One spoke and was nice but they didn’t look trustworthy. They stayed in the hall for a long time, up and down the hall. I noticed 2 rooms beside ours were closed but not latched. It just didn’t look right. I felt uncomfortable the whole time we were there. We came from one doctors appointment at check in time and stay for another doctor appointment at 9:00 the next morning. We won’t be back there to stay.
Thank you for your review. We apologize for the uncomfortable feeling during your stay. We do have construction workers that stay here during the week but don't like to just sit in their room. I will speak with them as we don't want guests feeling uncomfortable.
We stayed here due to limited options over Memorial Day weekend. If you can avoid staying here, then do so. The property is in complete disrepair. It appears as if nothing has ever been spent to upgrade anything. Wyndham if you are watching, you need to remove your name from this place. It’s hurting your brand.
During covid, there was no breakfast offered, there were cosmetic construction going on during our stay, rooms were clean, maintained, very friendly staff, would stay here again
Thank you for taking the time to review us. We are so glad you enjoyed your stay. We look forward to having you back soon.
The room was very clean and the bed was comfortable. However, house keeping came by to early and the landscaper started blowing leaves around 7am. Location was great. Overall, I will use this place again.
We want to thank you for your review! And deeply apologize for our housekeepers and landscaper starting so early. We will share this with our team to improve communication. Thank you for letting us know.
Truly exceptional service!! Everyone is super!! Quiet and very clean.
Have stayed her before. Everything has always been top notch. Unfortunately I had to cancel my reservation this time because of illness but management was very understanding and refunded my money when they didn't have to. Classy move for which I will always be grateful. Thank you!
Thank you very much for giving us your wonderful feedback. We understand illnesses and plans change and we gladly enjoyed assisting you with this. We look forward to seeing you soon!
I received NO ROOM SERVICE FOR TWO OF MY T H REE NIGHTS. I complained to front desk after the first day. I complained again after my second day. I complained to their customer service E- mail and received a nonsense reply that did nothing. Not staying there again unless I get a satisfactory response from Quality. I am in the area 4 times a year. There are other places to stay
Thank you for giving us your feedback. We apologize you did not receive any room service during your stay. After you complained to the front desk we showed you the housekeeping report listing you as having DND the entire day. Housekeepers revisit each Do Not Disturb rooms 3 times before they leave for the day and each time you had the sign on the door. We did exchange your towels for your and remove your trash when you requested. Again you did the same thing on the 2nd and 3rd night we informed you that our employees can not enter any rooms with a DND sign on the door for guest privacy reasons. Our housekeepers go home a certain time and aren't available the entire day.
Thank you for taking the time to complete this survey. We're glad you enjoyed it. Come see us again soon!
Thank you Ricardo for taking the time and providing us with a rating. We greatly appreciate it!