The Employees were very friendly. The room I reserved was 1st floor Handicap as I requested but lacked of the pull out coach that was requested. The walk in shower leaked water into the bathroom floor and furthermore on the carpet were the bathroom sink was. We requested more towels and they gave us 1, had to call numerous of times to get what was promised would be sent the next day. The Employees were very friendly and willing to want to help as much as they could without Managers approval.
Didn't like that it was difficult to find it behind that Country Inn; had to go through their parking lot to get to this hotel.
friendly staff, clean, nice indoor pool and close to I459
We had a great stay for a family wedding. Stayed during what the staff called their slow season, so they were more than willing to do anything we needed to make our trip better. The facilities were decent for the price, and I made use of the gym and pool. Room was spacious. When booking on orbitz it says “2 twin beds” and I thought,”surely this can’t be real.” Orbitz was wrong, they are actually full sized beds.
We stayed in Birmingham to break up a long drive during the holiday season. It was a very pleasant stay. The beds were very comfortable and the staff very accommodating.
This place was great! Convenient to all shopping and restaurants. Very clean room and Very friendly front desk personnel! I will be staying here again !
The hotel was a good place to get some rest. It is located very close to several restaurants and not far from a major shopping center. The main reason for our stay was to break up a long trip and get much needed sleep. The hotel delivered on that. Our only issue was breakfast. The buffet closes at 9:30 and we slept in thinking it would last until 10. We were allowed to get a la carte items though.
Experienced problems checking in but the staff remained super friendly and helpful while finding a solution.
Bistro downstairs was very nice and service outstanding. Third time I have stated there. Very convenient
Once again great location awesome price. Had indoor pool and good gym facilities. Over all great experience
Very close to many local attractions! Staff was extremely helpful internally as well as for external activities!
We just stayed one night here, the bed was comfy and the room was clean but we had to switch rooms due to a party next door.
I stayed here for one night and it was a nice place. Rooms were quiet and comfy. They were so quiet that the ice machine was outside our room and I didn't hear it at all. Staff was very friendly. A little disappointed breakfast wasn't included but it was a big deal.
request NOT on the interstate side...also, see if main floor renovation completed. indoor pool only
It was a good stay. The staff was very friendly and willing to assist with any needs or questions we had. The rooms were nice and the bed comfortable; however the whirlpool was not working :( and the heated pool was a little cool. Other than that, everything went well and the grounds were well maintained. I would stay again
We did sleep well. The king room with sofa and small frig was useful. We had arrived for a family funeral and traveled with my Mom (88 yrs) and Sister. We signed in with the knowledge that we would cover one night of Mom's and sisters room but on the next night knowing we were there together no one cleaned the room or put new towels in bathroom...so after a long day with funeral we came back not being able to reach Mom's room by room phone and told it was not occupied. I called the front desk but they could not explain the problem...they soon corrected the wet towel problem for this handicap room but we were another hour before being able to settle down for a nite's sleep. [...]...without this inconvenience for an 88 year old at the end of the day we could say it was a good visit. No free breakfast at this hotel.
Previous review indicated this hotel was hard to find, so we printed maps of the areas. It is close to freeway, but not noisy. Friendly staff, would stay there again.
The hotel was nice it needs a upgrade on the T.V. and the bed linen. Had a couple of problems with our first room it felt like we had bed bugs we did find something in out bed a spider but we were moved to another room and the bitting feeling stopped so we, where happy with that room.All in all we had a nice time.
Room was ok. Fitness center needs to be updated and expanded. Front desk staff and breakfast staff extremely helpful and friendly.
Courtyard by Marriott Birmingham Colonnade/Grandview places you within 2 miles (3 km) of Grandview Medical Center and Grandview Medical Center. This 122-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center.
This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a continental breakfast is served each morning for a fee.
Courtyard by Marriott Birmingham Colonnade/Grandview's 122 rooms provide sofa beds, coffee makers, and free weekday newspapers. 27-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.
At Courtyard by Marriott Birmingham Colonnade/Grandview, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle for a fee. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, express check-in, and express check-out.
The Employees were very friendly. The room I reserved was 1st floor Handicap as I requested but lacked of the pull out coach that was requested. The walk in shower leaked water into the bathroom floor and furthermore on the carpet were the bathroom sink was. We requested more towels and they gave us 1, had to call numerous of times to get what was promised would be sent the next day. The Employees were very friendly and willing to want to help as much as they could without Managers approval.
Didn't like that it was difficult to find it behind that Country Inn; had to go through their parking lot to get to this hotel.
Thank you!
friendly staff, clean, nice indoor pool and close to I459
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback. I apologize we did not meet your expectations, and I would like to know how we could serve you better in the future.
We had a great stay for a family wedding. Stayed during what the staff called their slow season, so they were more than willing to do anything we needed to make our trip better. The facilities were decent for the price, and I made use of the gym and pool. Room was spacious. When booking on orbitz it says “2 twin beds” and I thought,”surely this can’t be real.” Orbitz was wrong, they are actually full sized beds.
We stayed in Birmingham to break up a long drive during the holiday season. It was a very pleasant stay. The beds were very comfortable and the staff very accommodating.
This place was great! Convenient to all shopping and restaurants. Very clean room and Very friendly front desk personnel! I will be staying here again !
The hotel was a good place to get some rest. It is located very close to several restaurants and not far from a major shopping center. The main reason for our stay was to break up a long trip and get much needed sleep. The hotel delivered on that. Our only issue was breakfast. The buffet closes at 9:30 and we slept in thinking it would last until 10. We were allowed to get a la carte items though.
Experienced problems checking in but the staff remained super friendly and helpful while finding a solution.
Bistro downstairs was very nice and service outstanding. Third time I have stated there. Very convenient
Thank you for the valuable feedback! We are disappointed to hear your stay was impacted negatively by roll-in shower issues. Please accept our sincere apologies.