Skip to main content
Beginning of main content

Recent guest reviews

It was s great location that was near all places we needed to get to. It was very quiet except for a couple of evenings the people above us were pretty noisy. Walking heavily etc. but by bedtime it was fine. Comfortable beds. Good overall experience.

It was not a welcoming experience. Perhaps this is more of a longer term stay hotel rather than an overnight stay.

Had trouble with the lock on door and also one of the outlets didn't work

Excellent hotel ,location , clean!!!! !!!!!!!!!!!!!!

Convenient to shopping, restaurant and walking distance to all.

THE HOTEL IS CLEAN AND QUIET, BUT YOU GET NO COMPLIMENTARY BREAKFAST, AND THE 'STORE' SELLS APPLES FOR A DOLLAR, ETC.

Good location, clean room but If you are heavy smoker, this hotel is for you. Smoke is everywhere, hallways, elevator, rooms. I'm not a smoker and I was with the child so we had a hard time to sleep and all my clothes had that awful smell when we were back home.

We felt at home in our room. We thought it a good idea (with no car) to avail ourselves of the cupboard and get four breakfasts to have in the room. We figure it saved us time and money. We had cereal and bagelettes for breakfast. We had had a bad experience in a Pennsylvania hotel with bugs so we are always on the lookout for bugs and found NONE!! The staff was very helpful and friendly.

Very convenient location with lots of stores and restaurants near by. The room was nice and clean. Staff was very friendly.

Just stayed one night but were very pleased. Extremely clean. Up on top of a mountain. Really close to shopping. Would definitely recommend

Comfortable and clean. Had everything we needed. would make reservations again.

Very good hotel would recommend to any body in the general travel area while only a block away for a movie theater, habatchie restarant and walmart lol what else would u want?

We had too many family members for Thanksgiving and not enough places to stay so Candlewood was conveniently located for my husband and I to stay overnight. It was extremely clean and well furnished with a microwave, full refrigerator, stove, recliner, flat-screen TV and desk. The bed was too close to the wall on one side which made it difficult to get up and down during the night. The price could have been about $10-$15 cheaper as well. We stayed at another hotel recently with the same things in it except they had a king-sized bed instead of queen and was $20 cheaper.

The suite that I had, had more than I expected. There was a full size frig, microwave, sink, dishes, silverware, cups and glasses that were all very clean. I forgot the coffee pot. I really don't have any complaints about my stay. I was very comfortable.

Balmoral Dr Alabaster AL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • 24-hour business center

Candlewood Suites Alabaster, an IHG Hotel places you within a 10-minute drive of Central Alabama Paintball Park and Ballantrae Golf Club. This 88-room hotel has free in-room WiFi, free self parking, and a fitness center.


Rooms

All 88 shared rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. LED TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Sofa beds, coffee makers, and free long-distance calls are other standard amenities. Weekly housekeeping is available.


Property features

Candlewood Suites Alabaster, an IHG Hotel features a fitness center, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include laundry facilities, barbecue grills, and a convenience store.

Room options

Studio Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking (Hear, Mobility Tub)

1 Queen Bed | Sleeps 3

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing)

1 Queen Bed | Sleeps 3

Guest reviews for Candlewood Suites Alabaster, an IHG Hotel

Everyone (5) Couples (4) Family (5) Other (1)
4
Family Family

It was s great location that was near all places we needed to get to. It was very quiet except for a couple of evenings the people above us were pretty noisy. Walking heavily etc. but by bedtime it was fine. Comfortable beds. Good overall experience.

By on Aug 6, 2019

Review comment responded on Sep 23, 2019

Thank you so much for your review! I will be sure to let the staff know of your stay. We do apologize for the inconvenience of your upstairs neighbors, should you come back, we will make sure to put you on the highest floor! We hope to see you back soon!

3
Family

It was not a welcoming experience. Perhaps this is more of a longer term stay hotel rather than an overnight stay.

By on Jul 6, 2019

Review comment responded on Jul 30, 2019

We apologize for the inconvenience you experienced with us, we are an extended stay hotel, but we do have many transient guests. We hope to see you again soon to give you a better experience than your previous one.

4
Partner Couples

Had trouble with the lock on door and also one of the outlets didn't work

By on Jun 4, 2019

Review comment responded on Jul 30, 2019

We apologize for the inconvenience you experienced with us, we hope to see you again soon!

5
Everyone

By on May 19, 2019

Review comment responded on May 22, 2019

Thank you so much for your review! We really appreciate you staying with us and hope to see you again!

5
Family

Excellent hotel ,location , clean!!!! !!!!!!!!!!!!!!

By on May 6, 2019

Review comment responded on May 8, 2019

Thank you so much for staying with us here at Candlewood Suites Alabaster! I will be sure to let the team know of your wonderful review! We hope to see you again soon!

5
Everyone

Convenient to shopping, restaurant and walking distance to all.

By , from Crestview on Oct 3, 2018

Review comment responded on Oct 5, 2018

Thank you for your stay with us here at Candlewood Suites Alabaster! I will be sure to let the team know of your wonderful review! We hope to see you again soon!

4

be forewarned

Business

THE HOTEL IS CLEAN AND QUIET, BUT YOU GET NO COMPLIMENTARY BREAKFAST, AND THE 'STORE' SELLS APPLES FOR A DOLLAR, ETC.

By on Dec 17, 2017

Review comment responded on Feb 1, 2018

Thank you for your stay at Candlewood Suites Alabaster, Alabama! We are so glad you enjoyed your stay with us.

3

smoke smell

Everyone

Good location, clean room but If you are heavy smoker, this hotel is for you. Smoke is everywhere, hallways, elevator, rooms. I'm not a smoker and I was with the child so we had a hard time to sleep and all my clothes had that awful smell when we were back home.

By , from atlanta on Feb 14, 2017

5

our home away from home

Everyone

We felt at home in our room. We thought it a good idea (with no car) to avail ourselves of the cupboard and get four breakfasts to have in the room. We figure it saved us time and money. We had cereal and bagelettes for breakfast. We had had a bad experience in a Pennsylvania hotel with bugs so we are always on the lookout for bugs and found NONE!! The staff was very helpful and friendly.

By , from Fishkill, New York on Oct 18, 2016

5

great hotel

Everyone

Very convenient location with lots of stores and restaurants near by. The room was nice and clean. Staff was very friendly.

By , from Alabama on Feb 23, 2016

Candlewood Suites Alabaster, an IHG Hotel

1004 Balmoral Dr, Alabaster, AL 35007
url importing http://www.orbitz.com/Alabaster-Hotels-Candlewood-Suites-Alabaster,-an-IHG-Hotel.h1957191-p2.Hotel-Reviews
There was an error importing /Alabaster-Hotels-Candlewood-Suites-Alabaster,-an-IHG-Hotel.h1957191-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Alabaster-Hotels-Candlewood-Suites-Alabaster,-an-IHG-Hotel.h1957191-p2.Hotel-Reviews