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Candlewood Suites Alabaster by IHG

2.5 star property
Hotel with free parking, in the vicinity of Veterans Park

Choose dates to view prices

Photo gallery for Candlewood Suites Alabaster by IHG

Exterior
Premium bedding, individually furnished, desk, laptop workspace
Fitness facility
Fridge, microwave, stovetop, dishwasher
Premium bedding, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
1004 Balmoral Dr, Alabaster, AL, 35007
  • Place, Propst Promenade
    ‪6 min walk‬
  • Place, Alabaster Promenade
    ‪14 min walk‬
  • Place, Hoover Metropolitan Complex
    ‪17 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Suite

Room amenity

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Room amenity

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

Room amenity

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

8.2 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds

7.4 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Alabaster

Candlewood Suites Alabaster by IHG places you within a 15-minute drive of popular attractions such as Veterans Park and Pelham Civic Complex. This 88-room hotel has free in-room WiFi, free self parking, and a gym.

What's nearby

  • Propst Promenade - 6 min walk - 0.4 miles
  • Alabaster Promenade - 14 min walk - 0.8 miles
  • Oak Mountain State Park - 8 min drive - 8.3 miles
  • Veterans Park - 8 min drive - 5.7 miles
  • Hoover Metropolitan Complex - 17 min drive - 10.9 miles

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Dairy Queen - ‬10 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Whataburger - ‬18 min walk

About this property

Candlewood Suites Alabaster by IHG

Hotel with free parking, in the vicinity of Veterans Park
Candlewood Suites Alabaster by IHG features a gym, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include laundry facilities, a gift shop, and an ATM.
LED TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, sofa beds, and refrigerators. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Exterior
Holiday Inn Express & Suites Alabaster by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 878 reviews
$112 nightly
The price is $131
Dec 29 - Dec 30
Total with taxes and fees
Holiday Inn Express & Suites Alabaster by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Pet weight must not exceed 80 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-5 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Frequently asked questions

Are free cancellation options available at Candlewood Suites Alabaster by IHG?

Candlewood Suites Alabaster by IHG provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites Alabaster by IHG?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Alabaster by IHG on Dec 28, 2025 start from $74.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Candlewood Suites Alabaster by IHG?

This hotel is located in Alabaster, just steps from Propst Promenade. You'll also find Alabaster Promenade and Ballantrae Golf Club within a short drive.

Will I be able to park at Candlewood Suites Alabaster by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Candlewood Suites Alabaster by IHG have a casino at the property?

No, Candlewood Suites Alabaster by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Alabaster by IHG?

No, there is no indoor pool at this hotel.

Is Candlewood Suites Alabaster by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as a 24-hour front desk.

Does Candlewood Suites Alabaster by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Alabaster by IHG have a restaurant that serves breakfast?

No, Candlewood Suites Alabaster by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Alabaster by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites Alabaster by IHG for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Candlewood Suites Alabaster by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Candlewood Suites Alabaster by IHG?

The closest major airport to Candlewood Suites Alabaster by IHG is Birmingham International Airport (BHM), which is 29.1 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Candlewood Suites Alabaster by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Alabaster by IHG.

Candlewood Suites Alabaster by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 322 out of 609 reviews
Rating 8 - Good. 155 out of 609 reviews
Rating 6 - Okay. 69 out of 609 reviews
Rating 4 - Poor. 35 out of 609 reviews
Rating 2 - Terrible. 28 out of 609 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, nice room and a great stay. Thanks
Stayed 1 night in Dec 2025

8/10 Good

Myranda

Traveled with family
Liked: Cleanliness, property conditions & facilities
3.8 stars. The room was okay, unfortunately it took us more than a moment to find the tiniest little trash can. The trash can was tucked under the kitchen sink and was already filled with trash. Clearly the trash wasn't cleaned out between guests. In the bathroom, the toilet was extremely difficult to flush. You had to hold down the lever for several moments. In the shower duct tape was used to prop up the shower head handle. The second night, there was also extremely loud music being played just outside in the lounge area. The front desk or who ever was on call that night didn't seem to take any action in that regards. We informed the desk upon checkout and they didn't seem to have much of a response or concern over it. The luggage trolleys were extremely difficult to maneuver and were in need of maintenance. I expected more of this place. For being a place with 'suite' in their name, I expected a more suite experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Winston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Sep 2025

2/10 Terrible

Nelson

Stayed 1 night in Sep 2025

10/10 Excellent

Valerie

Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Stayed 1 night in Sep 2025

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away but near everything
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff, but air conditioner kept turning off and room was very hot during the night. Also shower doors were very hard to open and my husband had to adjust them before I could take a shower.
Stayed 1 night in Sep 2025

10/10 Excellent

Chequin

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isabella at the front desk was wonderful. We arrived early and she accommodated us not only with a room, but an upgrade! This kind of service is why we came back. We had a great experience here two times before and will definitely stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin, Lighthouse Point

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop with our dog
Stayed 1 night in Aug 2025

4/10 Poor

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

James

Stayed 3 nights in Aug 2025

10/10 Excellent

Tiayon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and offered their services if needed which I did later. Only issue we had was ice maker was sporadic making ice. Will definitely stay here each time we visit family.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Stayed 3 nights in Aug 2025

8/10 Good

James

Stayed 1 night in Aug 2025

10/10 Excellent

Ghassan

Stayed 1 night in Aug 2025

4/10 Poor

Michael A.

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like anything about the hotel. Area is nice, but don't stay at this hotel.
Stayed 13 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffery

Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property with great room.
Stayed 1 night in Jun 2025

6/10 Okay

Nicole

Stayed 1 night in Jul 2025

2/10 Terrible

Loretta

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody at counter to check you in. It’s 6pm busy time.
Stayed 1 night in Jul 2025

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