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Britannia Hotel Birmingham New Street Station

3.0 star property

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Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Point of interest
Executive Double Room | Individually decorated, individually furnished, desk, iron/ironing board
Reception
Front of property

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪7 min walk‬
  • Place, Broad Street
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for City Double Room, No Windows

Individually decorated, individually furnished, desk, iron/ironing board

City Double Room, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for City Double or Twin Room, No Windows

Individually decorated, individually furnished, desk, iron/ironing board

City Double or Twin Room, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Birmingham

Located in Birmingham City Centre, Britannia Hotel Birmingham New Street Station is within a 5-minute walk of Bullring & Grand Central and within 15 minutes of other popular attractions like The Mailbox. The 241 rooms at this 3-star hotel include electric kettles, flat-screen TVs, and free tea bags/instant coffee.

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.2 miles
  • The Mailbox - 7 min walk - 0.4 miles
  • O2 Academy Birmingham - 9 min walk - 0.5 miles
  • Broad Street - 10 min walk - 0.6 miles
  • Symphony Hall - 10 min walk - 0.6 miles

Getting around

  • Grand Central Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪EL&N - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Bacchus Bar - ‬1 min walk
  • ‪Head of Steam - ‬3 min walk

About this property

Britannia Hotel Birmingham New Street Station

Britannia Hotel Birmingham New Street Station features free WiFi in public areas and a reception hall. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and 35-inch flat-screen TVs with digital channels. Other standard amenities include electric kettles, hair dryers, and desks. Housekeeping is available on request.

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ibis budget Birmingham Centre
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  • Free WiFi
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7.6 out of 10, Good, 1,365 reviews
$28 nightly
The price is $33
May 25 - May 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Designer stores
  • Shopping mall

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Britannia Hotel Birmingham New Street Station?

Britannia Hotel Birmingham New Street Station provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Britannia Hotel Birmingham New Street Station?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Britannia Hotel Birmingham New Street Station on May 10, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Britannia Hotel Birmingham New Street Station?

This hotel is situated in Birmingham City Centre within a short 3-minute walk of Bullring & Grand Central and also 12 minutes on foot from Broad Street. You'll also find Utilita Arena Birmingham and Villa Park within a short drive.

Will I be able to park at Britannia Hotel Birmingham New Street Station?

No, this hotel doesn't offer parking.

Does Britannia Hotel Birmingham New Street Station have a casino?

No, Britannia Hotel Birmingham New Street Station doesn't have a casino.

Will I find an indoor pool at Britannia Hotel Birmingham New Street Station?

No, there is no indoor pool at this hotel.

Is Britannia Hotel Birmingham New Street Station good for couples?

Couples staying at this hotel will appreciate amenities like designer stores and a 24-hour front desk plus some guestrooms include free WiFi.

Are there hot tubs at Britannia Hotel Birmingham New Street Station?

No, there isn't a spa tub at this hotel.

Does Britannia Hotel Birmingham New Street Station have a restaurant with a breakfast menu?

No, Britannia Hotel Birmingham New Street Station doesn't have a restaurant that serves breakfast.

Will Britannia Hotel Birmingham New Street Station allow pets to stay free of charge?

No, pets aren't allowed at Britannia Hotel Birmingham New Street Station though service animals are welcome.

Are there connecting rooms at Britannia Hotel Birmingham New Street Station?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Britannia Hotel Birmingham New Street Station?

The closest major airport to Britannia Hotel Birmingham New Street Station is Birmingham Airport (BHX), which is 15.3 mi away (25 minutes by car). Another top airport is Coventry (CVT), which is around 18.8 mi away.

Can I book a room with a balcony at Britannia Hotel Birmingham New Street Station?

No, you won't find guestrooms with balconies at Britannia Hotel Birmingham New Street Station.

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.8
Rating 10 - Excellent. 166 out of 1012 reviews
Rating 8 - Good. 191 out of 1012 reviews
Rating 6 - Okay. 234 out of 1012 reviews
Rating 4 - Poor. 192 out of 1012 reviews
Rating 2 - Terrible. 229 out of 1012 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Omar

Business traveler
Disliked: Cleanliness, property conditions & facilities
It was bad experience..no heater and no heating water ...i will not visit it again
Stayed 2 nights in Jan 2026

6/10 Okay

Li

Traveled with family
Liked: Staff & service, amenities
Staff at check-in were fantastic letting me get into the room early as I had luggage and it was ready. The room was standard but the view was ruined by the window being dirty. But I understand it’s a high building in a busy city.
Stayed 1 night in Jan 2026

6/10 Okay

Paul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
All good except the shower / bathroom water was cold
Stayed 1 night in Jan 2026

2/10 Terrible

Simranpreet

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very bad experience heater was not in working water also too freeze then I called to reception they changed room but that room was also same dirty bedsheet and duvet cover as well . I suffered to its totally wastage of money I spent 78 pounds on that room but it was terrible.
Stayed 1 night in Jan 2026

10/10 Excellent

Shalin

Liked: Cleanliness, staff & service, amenities
Great spot and great room everyone was helpful and polite
Stayed 1 night in Jan 2026

6/10 Okay

Christine

Traveled with family
Liked: Staff & service
Disliked: Amenities
Room was cold. No heating. Beds were as hard as rock and if took ages for the water to run mildly hot. Rubbish on thd nslvony,
Stayed 1 night in Jan 2026

6/10 Okay

Gareth

Stayed 1 night in Jan 2026

10/10 Excellent

Peter, Birmingham

Stayed 1 night in Jan 2026

10/10 Excellent

Jagdeep

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Peter, Birmingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026

4/10 Poor

Simon

Disliked: Amenities, property conditions & facilities
Tired, in all respects, city centre hotel with an entrance off an alleyway, that is being polite off New Street. Not really obvious or welcoming. On my visit only one lift working which worked - sort of. Internal room (no windows) thankfully for one night which was ok. Used the stairs, as lift only one not two was busy elsewhere, three was it(?) separate stairs cases to get down to the exit... and a walk in between each and a round of guess what's behind this door as route wasn't clearly signed or obvious.
Stayed 1 night in Dec 2025

4/10 Poor

Thomas

Liked: Property conditions & facilities
Room next door was blaring music and shouting till about 5am so we couldn't sleep.
Stayed 1 night in Jan 2026

6/10 Okay

Melanie

Stayed 1 night in Jan 2026

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Yes every thing good. It was clean tidy and very suitable for 2 night stay. Perfect location. A little noisy from other residents but nothing to complain about
Stayed 2 nights in Jan 2026

10/10 Excellent

Waseem

Stayed 1 night in Jan 2026

8/10 Good

Thi Kim Ngan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 1 night in Dec 2025

6/10 Okay

leena

Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Stayed 2 nights in Dec 2025

2/10 Terrible

Jagdeep

Stayed 1 night in Dec 2025

6/10 Okay

Jody

Stayed 1 night in Dec 2025

8/10 Good

Brian

Stayed 4 nights in Dec 2025

6/10 Okay

Ruben

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was great but cool. Heater can’t be controlled and the entrance to the hotel was dark and dirty. Overall it’s a good place for what you pay.
Stayed 1 night in Nov 2025

2/10 Terrible

Jagdeep

Stayed 1 night in Dec 2025

8/10 Good

Louisa

Liked: Cleanliness, staff & service, amenities
Spotless room and bathroom, staff were friendly and helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Chitra

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I booked a room with twin beds for a 2 night stay. I got a bed with 2 twin mattresses joined together instead of 2 separate beds. The bathroom was good. We didn't have access to wifi as their system was down and would have completed repairs only the day after we left. For international travellers this was a major disadvantage. Also access to the hotel was another concern. The Uber driver had to drop us off at another street due to lack of access and we had to walk there with 4 luggages. The German Christmas market was also underway on the adjacent street that made the stay quite noisy.
Stayed 2 nights in Dec 2025