Grand Royale Hotel2.5 out of 5.0
This hotel is most popular for:
Recent guest reviews
Room had garbage in it from previous occupants. Damage from previous occupants. Room was not cleaned by staff properly. Pubs were in the jacuzzi. Absolutely disgraceful and disgusting. When I brought this up to by management, Mr. Khan did not care. Jus said come again and we will give me certain percentage off. I asked for a partial refund and now he has ignored me. Pursuing civil actions against him.
Stayed here this past saturday and I was incredibly disappointed and infuriated. We stayed here for the Wine tasting that was at Double tree (We should've stayed there) and we were NEVER warned that the floor we were on was the same floor a PARTY was being held. The "glow" party was at the bar that was on the second floor, until 6 AM there were people yelling and running. At one point (around 3am) people were going from one end of the hallway and running into OUR DOOR. No one was doing anything about the noise. It was a straight up frat house. The Hotel was clean. That was the only good part. WILL NOT BE RETURNING. TERRIBLE EXPERIENCE!
Rooms were not clean. The Ist room I stayed in (arrived at 5pm to check in) was filthy. Had to have them vacuum. give us a new shower curtain (there was brown foreign matter on it), and clean bathroom. Also asked for linens and pillow for pull out couch. I did not receive these items until 1 am and I had to go get them. Room smelled quite musty. The 2nd room I stayed in was almost as bad. It was also musty, several dried stains on carpet and dirty walls. The absolute worst thing about the hotel was the stairwells. When I changed rooms I decided to use the stairs - bad choice. Stairwells were full of pigeon poop, garbage and smelled like urine.
I could hear the bass pumping from across the street. Other patrons were cramming in to one room with loud knocks and talking in what I could only imagine was a under age hotel party. Everything was grimy and worn with little or no effort to create a cozy or warm feeling that an older hotel would/should be able to deliver.
We felt we were staying at a luxury hotel, at half the cost. The building was incredible. The room was spacious, with high ceilings. It was clean and comfortable. We were able to park our car and had several options for dinner, all within walking distance. Lovely, quaint town. The staff was extremely helpful. We would definitely recommend this hotel to anyone traveling through the area.
The Royale's strongest point is its location - in the old city hall and the very center of Binghamton. Otherwise, it reminds me of a 2nd tier hotel on a Paris side street. Unfortunately, Binghamton is not Paris. The rooms are cramped and a bit worn, as is the rest of the building. Think Red Roof Inn housed in an elegant late 19th century municipal palace.
Very pleasant stay for two days and it included parking and access to the web. The staff were were helpful. The breakfast was basic with good coffee.
Parking was difficult to find--there was a graduation going on. The room was nothing like the picture. Shabby drapes. Tiny. Had a little something to eat in the dining room--the waiter Eric was the best part of the stay. And the desk clerk was very helpful. Not worth the stay.
Lovely historic hotel with comfortable room. Convenient to Binghamton University.
Old with character and charm, good downtown location and nice rooms.
This hotel is situated in the middle of the strip of bars, the only interesting location in the poor, flooded, economically depressed city of Binghamton, NY. If you're looking for a place to stay that's within easy walking distance of anything remotely interesting for a good price, look no further than the Grand Royale.
The location was right in downtown, but they gave us a room facing the night club across the street. It was a Friday night when we stayed so the clubbing music had kept me a awake until 3-4 in the morning!! The bathroom fan made huge noises and there's was only one switch for both the bathroom light and the fan, so we had to go to the bathroom in the dark trying not to wake the baby up with the noises. Breakfast was good.
Stayed in Binghamton before going to Watkins Glen International to race my Honda Civic 2007 Vtech engine with an alumni chapter. That night slept well. The lobby, the exercise room, the breakfast and the event room in the hotel are all gorgeous!!!Some renovations going on...a bit too much furniture in my single room. Excellent bed and the cylindrical cushion was great for my back when laying down on the side. Great place to wake up to!
Overall my stay at this hotel was a disappointment. Although the building itself was older and interesting, my actual room on the 6th (top) floor was not in good shape. The bathroom had been recently renovated, so that was fine. But the room itself? Extremely old and stained carpet, ancient television, and worst of all, the wallpaper on one wall was completely peeling and falling down. Unacceptable. I would not stay again.
Very courteous and accommodating staff
The accomadations were fine, but the biggest problem was that I had 2 reservations & 1 was mysteriously missing. [...]placed the blame on the hotel & the hotel placed the blame on [...]. My family & I drove 5 hrs to this destination. What if we only had the 1 reservation?! We would have had no where to stay. No discount was given from either party. NOT A GOOD WAY TO DO BUSINESS!
The Hotel was unbeatable as far as apparance, service, frienliness. As a Historical site it was absolutley beautiful. We enjoyed dinner at the Number 5 Restaurant. The only thing is that when we arrived home, I went online and it appears that had I booked the room through the hotel's web-site it would have been $9.00 cheaper.
location was ideal for the concert i was seeing, 200 yrds from the arena, hotel was beautiful, staff was freindly, plenty of places to eat right outside, great nightlife,awesome stay
I had to ask them to turn on the hot water. heating system did not work well. Staff were cordial and helpful, though.
Hotel was great, old city hall building. Sadly, the old entrance is no longer in use and has been replaced by a new construction which faces state street- the street that makes binghamton feel alive (with drunken college students). This was one of the reasons I, as an alumnus, chose the hotel and was very pleased. Whether or not you go for the bar scene, the room was incredibly quiet (I was excited to learn that my room was formerly the mayor's office!). I was very happy with the services provided, the room was pretty and clean and the breakfast spread was as good as continental breakfast can get. Also: great staff!!
Grand Royale Hotel places you within a 15-minute stroll of popular sights such as Roberson Museum and Science Center and NYSEG Stadium. This hotel has 55 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central Binghamton and also a short walk from Government Plaza and Floyd L. Maines Veterans Memorial Arena.
Free breakfast is included with your stay. This hotel has a restaurant where you can enjoy a bite to eat.
All 55 air-conditioned accommodations feature separate bedrooms. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, microwaves, and refrigerators. Limited housekeeping is available.
Renovated in 2015, Grand Royale Hotel offers a nightclub, free WiFi in public areas, and a conference center. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Other amenities at this historic hotel include a 24-hour business center, coffee/tea in a common area, and a fireplace in the lobby.