Resorts World Bimini4.0 out of 5.0
Recent guest reviews
My husband and I spent a week in the adjacent villas and used the Resorts World hotel all week. We ate almost every meal there. The food was fantastic. Yes, higher priced, but everything has to be shipped to the Island. The staff were very accommodating and friendly. The resort is beautiful and clean. Spent time in the pool by the bar and also the fifth floor pool. Had a great experience here.
Where do I even begin? We stayed at the resort in July and had very hopes but were disappointed with the level of service and overall experience. When we first arrived at the resort, we had to wait for at least 30 minutes to check in which would have been fine if were even able to check in. We were told to check back at the official check in time and our room was still unavailable, we were then led to wait for over 2 hours after check in time and our room was still unavailable, it wasn't until after I complained to the front desk person that my wife was feeling ill and needed to lay down that we finally received our room (this was almost 3 hours after check in). The whole trip our toilet would not stop running, we attempted to call the front desk but could never get through , we finally called down to security as we couldn't get a hold of anyone else, were told someone would come up and no one ever did. We made reservations at one of the nice restaurants at the resort for a birthday and were disappointed to find out that the restaurant was under renovations and no one contacted us beforehand to let us know as we would have made other arrangements. Lastly, there were a couple of fraudulent charges on my bill and I was told to contact the resort directly about it and I did reach out to them on several occasions with phone calls and emails and nothing was ever done about it. The level of service was disappointing and just the experience as a whole. Definitely not worth the cost of staying here.
I can start with the check in experience that went fairly well, but cannot complain about the service from Paul who was very respectful. My boyfriend and I tried to get up to the room from the elevator and was told it was down, but there were no signs or anyone directing us to another elevator, so we took the stairs.(this was our only issue) The room was VERY nice and beyond what we thought it would be. The housekeeper on the floors were also helpful and nice. The bartenders are actually now our friends as we spent most of our days with them-so Donathan at the casino bar, Vernal and Trevor at the Pool bar, thank you making our stay much more enjoyable. Also, thanks to the ladies at Tides restaurant: Aretha, Debbie and others, as well as all the staff at the sushi restaurant. By the way the food in the restaurants were soooooo good! We ended up renting a golf cart as well and explored the island and loved it as first timers. On our day of checkout, due to the slowness, the manager gave us a late checkout as our flight was later in the day, and that was a great help! All-in-all, I will definitely be back as the staff was so accommodating and friendly.
Since I live in NYC and visit Resorts World, I thought it would be a good idea to check out Bimini Resorts World. I took a seaplane from Fort Lauderdale which was very nice but that is neither here nor there as we are not reviewing the flight. So we land at the seaplane base and get a free shuttle to Hilton which is essentially the only thing happening in this part of Bimini. The hotel itself is very nice as far as decor and cleanliness. All the staff are very nice and helpful. The casino is very small with NO Sportsbook (of course they did not update this on their website). The casino seemed kind of dead in the afternoon with more dealers than players. The pool on the rooftop looks nice but water was too cold and no one was really there to hand out towels or anything. We went to the beach down the street and I have to say that this was the highlight and very enjoyable as the water was perfect and they had towels there. Of course all the food and drinks are overpriced but it is nice given the pleasant atmosphere. At the end of the day, this was an okay day trip to relax at the beach BUT there is just not a lot going on and I personally would not gamble here as there are much nicer casinos in the rest of the world that are way easier to get to (from NYC) with much more to offer.
Honestly, i never take the time out to write a review- ever. Perhaps too lazy or uninspired, but Bimini and Resorts world was such an amazing, truly beautiful time that was made better by the people of bimini. Being an American, let alone one from New Jersey, I typically don't befriend or talk to strangers but every bimini resident is the most friendly, good spirited, happy, nice, generous people. The resort is beautiful, clean and extremely accommodating with beautiful views. The ferry is 30 seconds away so it is very convenient. The staff is why I'm truly writing this- management please see this! So many people I have been so happy to meet, Ethan Sanders, Kevin at the water sports rental at luna beach is the nicest, honest man, Dudley at concierge, Catluna at the lobby store, joel and Leon at the Snorkel Sapona, Kimberly at the spa, just to name a few. Everyones amazing! go into town and don't be intimidated, not going and venturing out is the worst thing you can do. Broward is an amazing bar, so much fun, very cheap drinks and happy nice people. I had the best time there. will definitely be back, don't forget to rent a golf cart!
Where do I even start? This was the worst hotel experience I have ever had... and I've stayed in some seedy places. Let me bullet point the items of interest, to cut to the chase... 1. When we arrived, we cued in the only obvious line at the Hilton. After waiting 20-30 min to get to the front, the young Hilton clerk said we didn't have a reservation, even when we showed him our confirmation. After 2 more line waits, we discovered that Resorts World villas had another hidden line next to the small convenience shop... but zero signage. Absolutely no way to tell us that, and the Hilton staffer should've known that as well, since the two are connected. 2. When we finally got to the front of the no-name line (another 30 min wait with only one person working it), the seemingly nice manager set us up with a small villa and sent us on our way. We walk in the villa to find trash on the floor, cabinets open, and the place looking very disheveled. We try to give them the benefit of the doubt and live with it, since we aren't complainers or picky people. HOWEVER, I then walked into the bathroom and am about to use the toilet when I find a dirty toilet, feces covered in flies, and a RANCID odor. Needless to say, we trekked back to the desk to wait in the line. Again. 3. We got set up with another villa with some apologies for the first, we were on our way again, a staff member walked me in. At our arrival, the place is a mess again. Where are the maids for this place? And what about the communication to whoever is sending people to these rooms?! The staff member told us to leave our bags, so we didn't have to carry them around with us. He must've known what was ahead for us. We head back to the line. For the 3rd time. 4. We get to the desk and are told they will give us a credit on our room to cover lunch at the bar, so we can wait for our new room. They said an hour "max." 4 hours later we are still waiting for the room, past the guaranteed time for all hotel rooms. They give us a villa and send us on our way. I shouldn't have been surprised, but this one was...you guess it... DIRTY. We are tired of trekking to and from the desk, so we pick up the phone to call. Oh wait, the phone doesn't work. Shocker. We head back, about to go nuclear on them. The staff says they'll be there to clean it soon, and we waste more time waiting for it to be cleaned. 5. When we finally arrive after the maid has left, the floors are covered in water, though not clean (sand and hair everywhere), the couch is missing a cover and gross. Our bags are missing and no one can find them for an hour at least. 6. We try to settle in our new place for the 3 nights we booked, debating if we want to stay that long. Each day we find more issues... broken light fixtures, dirty coffee maker, roaches in the shower, no maid service. In summary: DO NOT STAY HERE. Disgusting accommodations, poor customer service, and awful value. We paid good money to stay there and felt gross walking around the villa and sleeping in the bed. Do yourself a favor and don't even think about staying here.
We stayed at Resorts World Bimini for the first time for 2 nights in August. I had read some reviews talking very negatively about it, so I was really worried, but it was wonderful. The hotel is beautiful, modern, and well-staffed. It wasn't very crowded when we stayed. The food was fantastic at all restaurants. Yes, food was expensive, but this is an island and everything has to be imported. The biggest problem was that there wasn't much of a menu selection, and they were out of many of the items. This may be a consequence of having to import everything. On my wife's birthday, we ordered mimosas for breakfast to celebrate, but they said they were out of orange juice. However, we saw room service delivering glasses of orange juice on our way back up to the room after breakfast. That was odd. The staff were all very friendly, and went out of their way to help with any need. They did lose power for a short time on one day, which I have read many complaints about. I have also read complaints about having to wait 20 minutes. Yes, you definitely are on island time, so relax, take a breath. If you get upset about having to wait 20 minutes for something, you shouldn't go here (or anywhere else for that matter, just stay home).
This was our second time in Bimini, but the first after they built the new Hilton Hotel. I must say sadly that the island is not prepared for a large number of visitors. Power went off at the Resort World villas on Friday, August 5th, at 7:00 pm and it hadn't come back on when we left on Sunday evening in the ferry. Needless to say what was turning out to be a very nice vacation on a wonderful beach, ended up very poorly. We had to sleep on the terrace on Friday and Saturday night (thank God for the Bimini Breeze), part of our food got bad and we had to throw it away and we couldn't cook or make coffee after that night on Friday. We had an elderly person and a child and it was very difficult to put up with this situation as you can understand. Apparently, this is not the first time something like this happens, we talked to locals who said it happens pretty often and for three or four days out of power at a time. I feel bad because Bimini has beautiful beaches and the locals are very nice and friendly, but they need to fix that infrastructure problem if they want to keep visitors coming. Specially since everything is so expensive in the island.
Power our for 3 days, no communication whatsoever from RW Bimini staff, no apologies or explanation afterwards. Bimini is beautiful but if you'd like power, fresh water and a minor amenity called air conditioning while vacationing in the tropics, best to avoid this property. The electrical issues are not new ones (other than to us first-time visitors) and management is negligent in not addressing what appears to be a system issue. Straightforward solution though--get some generators for the villa, problem solved.
Arrived to a prepaid in full VRBO apartment and 4 bedroom house on Friday, August 4th. At 6pm that evening the power went out. We travel Bahamas frequently and it happens so we made best of it waiting to come back on in a few hours. Not only did power not ever come back, on Saturday the water went out for a few hours as well. No one had answers, no one at resort could give a "real" answer about when it would return; instead the answers were all fake and misleading to pacify guests. The Hilton hotel on property sporadically would get power back but the houses and residents never did. We stuck it out until Sunday and then rented a hotel in Alice Town. This isn't the first time Bimini Bay has lost power for more that 24 hours and I would never tell anyone to go there until the resort gets their facilities under control!
- Free WiFi in rooms and public areas
- Onsite dining
- Private beach
Resorts World Bimini places you within a 10-minute stroll of Stones of Atlantis Dive Site and Bimini Bay Marina. This 374-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a marina. It's near the airport and also close to Bimini Undersea Dive Center and Rainbow Reef.
Have a drink at the sports bar or enjoy onsite dining at one of 4 restaurants like Sabor Restaurant, which specializes in local cuisine and serves breakfast and dinner. You can get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is available for a fee.
All 374 air-conditioned accommodations feature kitchens, 2 bathrooms, and patios, and there's space to spread out with sitting areas. Guests can expect free WiFi and TVs. Beds sport premium bedding and bathrooms offer designer toiletries. Other standard amenities include washers/dryers, iPod docks, and sofa beds.
Resorts World Bimini features a private beach, a marina, and 2 outdoor pools. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a casino, a nightclub, and a 24-hour health club.
Reviews from Trip Advisor
61% of guests recommend this hotelTotal of 460 reviews