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Dated and not especially clean. Better options available for the price.
The property was nice. Could definitely use some upgrading but overall it was clean and very easy to get around.
All went well
The staff was friendly and accommodating.
I didn’t stay there as I missed my flight from Dallas due to a weather delay. At this point, they are refusing to provide a refund. So yea, they suck!
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Our stay was pleasant. The room was not super clean, but the staff was nice.
Was nice clean. Bathroom had some broken things not a lot hot wster
Wonderful facility... Clean & well-tended... All staff i interacted with were friendly, pleasant & helpful. Decent hot Breakfast similar what Hilton's Hampton Inn serves up, but a step-up from most of them I've stayed at. Highly recommend.
Beautiful property and staff. One elevator does not meet the demand for a property with that many rooms.
Nice hotel easy access from the freeway.
Rimrock Mall is within 2 miles (3 km) of SureStay Plus Hotel by Best Western Billings while other popular attractions such as Reef Indoor Water Park are within 3 miles (5 km). This 87-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free continental breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.
49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Guests of SureStay Plus Hotel by Best Western Billings have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.
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Dear Bryan,Thank you for the great review! I am happy to know you had a great stay! We hope to see you again soon!
Dated and not especially clean. Better options available for the price.
Dear KC, Im sorry that you had a bad experience here and I hope you would give us a second chance to give you superior service. We are currently doing a remodel. So our hotel will be up to date. Thank you.
The property was nice. Could definitely use some upgrading but overall it was clean and very easy to get around.
Hello Emily, Yes you are right and we are definitely working on that as we speak. We have made some changes already this year and continue to as the year goes along. Travel safe.
All went well
We are so pleased everything went well for you, please come see us again.
The staff was friendly and accommodating.
Thank you so much Crystal for noticing how hard the staff works here, we are truly blessed to have them. Please come visit again in the future.
Dear Russell,Thank you for the five star review! I am happy to know that you had a great stay. We hope to see you again soon!