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I never leave reviews but had to for this hotel. Surprized my Girlfriend with a weekend stay at the Kings Arms for our wedding anniversary and also shopping in Bicester village. The hotel was perfect location to the village and local shops. The Irish manager Cliff could have not done enough along with his staff as we arrived early and he done his best to get us checked in to our room before shopping. The reception staff member Jeb was able to help with any questions we had, we had lunch and it was really good. The room was perfect with a nice size bed and warm and cosy. Spent the rest of the day shopping and then back for drinks. Breakfast was fresh and plenty to choose from. We had a friend join us on the Saturday and he stayed in budget and he said it was really comfortable and clean. Over all a great visit and will defiently be visiting again and will also be telling the company I work for
My title really says it all, stayed here for 4 nights and from check in to check out we had no issues. We ate each night in the restaurant and the menu has plenty to offer. Staff real friendly and the rooms were spotless. Manager and reception staff really helpful. Can't wait to bring the wife
Terrible room, dirty and smelly. The carpert actually made me want to vomit. No tea or coffee even though there was a kettle. During my stay, house keeping cleared the room everyday even though I did not request it, and on two occasions left the room door wide open..for what I can only imagine was the whole say...Mortified. Luckily nothing had been taken. I raised this with reception and they said they put it in their group chat for staff to be aware..oh well done. Thanks. For 4 nights my TV did not work, and for the first night I had no heating. The room was Baltic. Bit of a strange on, on the 3rd night I came back to my room and thought something was a miss, I couldnt put my finger on what it was. Later in the evening I went to use the shared bathroom. To my horror the half roll of loo roll from my shower bag had been taken from my room and put in the holder. I honestly couldn't believe it. Dont even know what more I can say. Steer way clear.
An absolutely hilariously bad place. I stayed in two rooms. I moved from the first as the smell in the room was rancid - it was like the room was filled with warm bad breath. It transpired that the kitchen extraction fan pumped its fumes into the room. The bath was dirty, the water pressure was non existent. The last straw was the collection of pubes on the pillow. Rank The second room was "the best in the hotel". The floor was indescribably wonky. The room was, in all honesty, on a 45 degree slant. There is no heat retention so the rooms are absolutely freezing. The ceiling is bowed so much, I give it a month or two before it collapses. If you are over 3 foot tall, you will find it difficult to get into the room. No joke. The only plus point is the staff are really nice. Friendly. They seem blissfully unaware that the accommodation is totally inadequate. I mean seriously, totally inadequate. The carpets have more stains on then.....well I will let you use your imagination. Seriously - come in for a beer and meet the brilliant staff. But, do not stay here. DO NOT
Our room was in the tower, sounds cute but definitely not, up very windy stairs with luggage, no shower - this consisted of a hand held device over an open bath, too bad if you want to use your hands to shampoo your hair. Staff seemed good, breakfast just okay, but the real stinger was our credit card, it seems one of the staff took down the numbers on check in ( our tap/chip on the card was not working). Two hours after checking out we were hacked to the tune of £200.00. We stopped our card immediately, phoned the hotel who said they were short staffed that morning as one team member had not shown up!!! The manager was not going to be back in until 3:00 pm that day and would call me immediately. STILL WAITING. would never ever stay here again and will do everything I can to advise other travellers of the danger.
Looks beautiful however the traditional windows rattled every time anyone in the room above us moved and did nothing to block out the noise from the street which was continually. The hotel faces on to a taxi rank and this was the main source of the noise. The noise was hellish till 4am, I would have got more sleep in the middle of king cross station! As for the breakfast - toast that was no more than warmed Bread and bacon, sausages that could bounce off a wall went really well with the cold beans! I would never stay here again!
We booked a super king room and they issued us room 11 which was in the second floor (not ideal for my pregnant wife and our 18 month old baby, plus luggage) considering there was obviously no lift being it was a pub! Anyway, we got to the room to find the windows open and it was obviously they were trying to get rid of a smell as there was a horrid musky smell that I wouldn’t put up with. I asked if we could move and they changed us to a better room which was No6 although it only had a double bed. Unfortunately this was at the front of the hotel on a Friday night and all you can hear is drunk people walking past making noise all night until at least 3am!! Worst night sleep I’ve ever had! Beds are awful and the hotel needs knocking down! Let’s hope the breakfast is alright because otherwise it will be a complete disaster! I will never return to this hotel.
Well where shall I start. When we tried to check in the guy behind the bar said the computer system was down so couldn’t allocate us our rooms, and would we be happy with random rooms, I said “no I would like the rooms I booked “ Clearly I was ignored and was given the door key card. The cards would unlock the doors, so of we go back down the narrow winding stairs to get the keys registered Finally get into the rooms. Friends was cramped with 2 tiny windows and mine, well I had a single bed, not what I had booked. So back down we go and I explain I was not happy and that I requested a double room and would not be paying £129 for a single bed. They agreed to change both rooms. New rooms were much better, however... the bed was dreadful and full of lumps and only 2 pillows which were rock hard. Breakfast ok but the young girl serving us said she had to go and find teabags. Turns out the guy serving behind the bar and cooking breakfast owns the pub. To be honest he gave the impression he didn’t care, totally disorganised On checking out I paid cash for my room, only to find out they had taken a second payment on my card. Some serious management issues need addressing.
We stayed on a Saturday night in September generally disappointed with the overall cleanliness, shabby tired over looked damage which could of been easily sorted, Running on skeletal staff, very narrow winding stairs up to top floor so if you have disabilities/ mobility issues check with hotel, our bathroom was poorly planned out door opens out straight onto the bathroom sink, shower flow very poor, more of a dribble (don’t run the tap when using shower it cuts water to shower!) toilet is a saniflow which is quite noisy and we could hear the one next door during the night, bedroom carpet hadn’t seen a Hoover in at least a month by the look of it and the bottled water was 5 months out of date, no towel rail, iron leaks water all over the place when used, mugs need a good clean, bathroom fan doesn’t work and mirror light for shaving doesn’t work. The management did try to explain that they had staffing issues in the few days prior to that weekend and the manager who welcomed us was doing his best trying to keep everything going! He was doubling up as the chef and chief bottle washer! The hotel may have been ‘recently’ refurbished, apart from the restaurant, which looked great, the rest of the hotel was tired and desperately in need of some tlc.
Visited yesterday for a roast after seeing an advertisement on a local Facebook page. Best roast around? You bet. Would come back just for the roast potatoes. Amazing service by two lovely ladies Mel and Natalie too. Nothing was too much trouble and service with a smile. Will be seeing you all soon.
Located within a leisurely stroll of Bicester Village, The King's Arms Hotel and Restaurant is within a few miles (5 km) of Bicester Golf and Country Club. This 20-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.
The King's Arms Hotel and Restaurant's 20 rooms provide iPod docks, coffee makers, and safes. Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Rooms also include ironing boards.
At The King's Arms Hotel and Restaurant, guests have access to free WiFi in public areas, a meeting room, and a terrace. If you drive, take advantage of free parking. Front-desk staff can assist with securing valuables, luggage storage, and dry cleaning/laundry. This hotel also has laundry facilities.