Holiday Inn Berlin - Centre Alexanderplatz4.0 out of 5.0
Recent guest reviews
I loved the location of this hotel, it was so close to everything and we had a wonderful time in the city. We got a room on the first floor. When we got the room it was not very clean, the room had breadcrumbs on the floor and toiletpaper spread next to the bed. But it didnt bother us that much we just cleaned it up. We loved our room, it was beautiful and comfortable. We asked for shower instead of bathtub and they were great to grant our wish. The breakfast was great, the staff might have been more helpful, but on sunday morning we arrived a bit later for breakfast or around 10 (I think it closes at 11). We had our breakfast ready when we cant find knifes or forks. We asked the waitress if she could help us find some and she replayed that all the forks and knifes were done, she could offer us some spoon, it was a bit weird. At the end she managed to find one fork that we had to share during breakfast. The room we stayed in had a broken air conditioner so it only blew hot air. That made us to turn of the air conditioner and open our window. Now we were on the first floor so there were numerous guests at all hours coming to smoke outsite and the smoke came into our room. The last night I woke up at 04.00 AM because someone had been smoking a very strong siguar and the smoke was all over our room. Despite all that we had a wonderfull time, the room was great for a couple, the staff in the lobby were very helpfull and we loved Berlin.
very close to Alexanderplatz bus, tram train stations, but still very peaceful, Alexanderplatz is lively till late at night and safe so as a solo traveller - i was very happy with the place. Good breakfast, But very little information available for sightseeing
Although they advertise to book by their site, i would never do that again... its bad, its unclear, conditions and fine print are hidden and then they are completely inflexible. if a company does not have an email ID to receive complaints then you can really imagine what they believe about customer service. And the property isnt great.. small rooms, no complimentary water even i executive rooms, no tolietries - basic stuff when ones expects in holiday Inn... Ive seen more in Ibis..
We stayed for 3 nights to do some sightseeing etc. Good things: - very close to Alexanderplatz station. A 5 minute walk and your launch pad for getting round Berlin (including to and from airport). - check in was piece of cake. Sophie was very nice. - decent sized room, nice and clean, good shower and plenty towels. Room service cleaning daily. We stayed in room with window facing TV tower. I wouldn't say it was noisy, but it wasn't quiet. Was fine for us though. - good breakfast. It's €15 per head if book night before. Lots of variety. Sausages were really good as were tomatoes with cheese and some of the bread was really tasty. Great cup of coffee too. Mrs is gluten free and great chap called Oliver sorted some options out for her including bread and pastries. Also for lunch in the attaching restaurant on day of leaving (see separate review on that). This kind of service probably helped me sway this to a 4. Top lad, thanks! - 24hr shop round corner, which is really handy Things that could have been bit better: - a couple of complimentary bottles of water would be nice on arrival in room. - no wardrobe in our room - might be in others though. Some hanging peg things on wall though so not a huge issue for me but for ladies with a ton of "outfits" (most of which they don't wear, ha ha!!) it might be a slight issue - didn't like the toilet door. It's frozen glass type of thing so can see someone on toilet via mirror (ok, not clearly, but I'm a bit prudish with that sort of thing). - generally, Alexanderplatz area is good as a base to get a quick bite or quick pint and also some shops. But I'd compare it to staying around central station in Glasgow, which would be then to use trains to go west end for really nice food and bars. All in, good value, great staff and I'd definitely consider staying again if back in Berlin.
Stayed in an executive room. Although clean and nicely decorated it was slightly small. Also, small touches like complimentary toiletries / mixture of hot drinks were lacking. No toiletries other than some gel in a bottle on wall dispenser. Almost €4 for small bottle of water from bar. No milk to put in drinks other than powdered creamer. For over €100 per night I expected a bit more from it.
The rooms are very small but clean, the location is great for linking up with transportation systems and walking to some places, and an extensive breakfast is available for purchase with your booking or while you're there. The staff was friendly and the price was reasonable.
Great transport links, close to the s and u bhan, which take you all over the city, and txl airport bus. Nice breakfast places and restaurants nearby. Rooms are modern, clean and comfortable. Staff friendly and helpful. Lost a star because the shower was leaking and creating a puddle in the bathroom. I reported it and it wasn't fixed during the three nights we were there.
For the cost of our room this was very good value. Room was small but everything we needed was there and in good working order. Our room at the front was a little noisey at rush hour. Reception and check in was pleasant and efficient. Bed was comfortable, bathroom and shower were compact but again everything worked well. Breakfast was not cheap at 15 Euros but good and plentiful. We didn't book breakfast and only decided to have it at the hotel when we arrived, it may be cheaper to book it with the room. Trams and trains run nearby from Alexanderplatz also one can walk to many of the sights Berlin has to offer.
Pros: the hotel has very clean rooms and bathrooms. The hotel has great transport links with some nice bars and restaurants near by. Cons: the rooms are very small. You can hear the other rooms and people on the corridor. Asked for a firm pillow instead I was given another soft one so had to sleep on 3 pillows which was not comfortable. Asked for a double bed. Even emailed beforehand about this and still wasn't given one. Instead the beds kept moving. Didn't have the room cleaned one of the days during my stay and was not given my bar voucher. No room fridge. I really wasn't impressed with the hotel. I wouldn't stay here again.
We ordered the couples deluxe room. Why yes? Very central hotel. A few minutes walk drom Alexanderplatz. The staff was very pleasent and nice, and everything was clean every day. Fresh towls and clean bad. Why no? The AC wasn't very powerful and sometimes it was really hot inside the room (out side about 25 degrees in the middle of July). Also we came with 2 luggages and the closet was really small so we left everythong inside our luggage. Oddly our king size bad, was made from 2 single mattresses. The staff said that this is what they got in all of their rooms which is very strange. I think it could make a big difference if you want to lay in the middle od the bad.
- Walking distance to Alexanderplatz and TV Tower
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour health club
Holiday Inn Berlin - Centre Alexanderplatz places you in Berlin City Centre, within a leisurely stroll of popular sights such as Alexanderplatz and TV Tower. This 4-star hotel has 242 guestrooms and offers conveniences like a restaurant, a 24-hour health club, and free in-room WiFi. Located centrally in Berlin, it's also close to Checkpoint Charlie Museum and Brandenburg Gate.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.
The 242 rooms are soundproofed and have an array of amenities, including free local calls, laptop-compatible safes, and desks. Guests can expect to find free WiFi and 32-inch flat-screen TVs with satellite channels and first-run movies. Beds sport pillow menus and bathrooms offer hair dryers.
Guests of Holiday Inn Berlin - Centre Alexanderplatz enjoy a 24-hour health club, free WiFi in public areas, and 3 meeting rooms. Offsite parking is offered for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 1397 reviews