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Holiday Inn Berlin - Centre Alexanderplatz

4.0 out of 5.0

Recent guest reviews

We are IHG Platinum members so tend to stay at Holiday Inns worldwide and have come to expect some 'perks and class of rooms and service". Given that, this hotel lacks on all fronts. From TXL airport if you take the bus and get off at the last stop - Alexanderplatz, walk to towards the main intersection which is a large 2 way street. Make a right once you cross the street (you will see the Park Inn on the Left hand side). The hotel is behind the FitX Fitness Gym. Our GPS took us on a longer roundabout way so don't rely on that. The Hotel is close to an Ibis and Indigo hotels. There is a tram stop right outside the hotel. The hop on/off buses leave from the main street close to the Park Inn as well as on the side street of the plaza. Checkin was slow. We had requested early checkin but the room was not ready (even though it was noon) so we left our luggage and went for a bit in the plaza where there is ample choice of restaurants and pubs. We got our room closer to 2:30pm which was not 'early checkin'. The front desk person lacked PR skills and was borderline rude. We were given a room on the 7th floor. The room was a good size with a tiny table and a sofa chair. the room overlooked the main street so offered a good view. Bathroom was ok size however it had a bathtub which was quite high to get in and out of and the shower water tended to spill out due to the design on the glass wall. There was a tea/coffee service but no other amenities. We never ate at their restaurant but did have a drink at their bar which is really in the Indigo hotel next door. Service was overall mediocre but was ok for a short stay.

Annual city break to Berlin,first time in Germany and it was a good choice.Hotel very central to all the key tourist locations and public transport.Upgraded to an executive room and it had access to balcony .Breakfast had a good selection and the Apple jam was lovely.I would get the Welcome Berlin card before you go as you can activate it at the airport.

Good hotel in the walking distance of shops, restaurants and museums. In the neibourghoud of famous night clubs like Berghain.Value for the money. Breakfast is standard. Clean rooms and confy bed. Wi-fi correct. Friendly staff and relaxed atmosphere in the lobby. There is a 24/7 opened gym across the street.

Having stayed in IHG hotels all over Europe I found this one disappointing in a number of respects. Firstly the good points. The location is excellent for sight seeing and this is a big plus! It is close to the transport hub and in easy walking distance to Alexanderplatz. The staff are both friendly and attentative and we were warmly welcomed on our arrival and treated efficiently upon departure. The place is clean and the price for our standard room (827) was good. The room itself was somewhat dull and the fitting out cheap and a little tacky. A good professional designer/architect would not put his or her name to the room, which is very sad by IHG standards. The bathroom was ergonomically poor, the small bath relatively difficult to enter via the narrow gap remaining between the wall and shower screen, the large wash hand basin stand far too large for the room and the marble wash hand basin top permanently left wet after the smallest use. No point in using paper drink maps for the tumblers at all! The bathroom mirror is unheated and the ventilation system inadequate for the needs. Floor finishes to the room are practical but again only economy laminate The noise levels are only basically acceptable and I assume that the local hospital is located close by as there appears to be an abundance of emergency vehicles fighting for the title of ‘loudest siren’. All in all the room was a poor attempt at a design that is clearly shouting ‘inexperience‘ at its the fore and it is surprising to find so many errors within a hotel chain of this caliber and age; if it was trying for a cheap boutique then 10/10. Coffee facilities are within the room but we had to remind the house keeping that some milk would have been good on arrival and a spoon of some sort would have avoided me from sucking my pen! So considering staying any longer than the two nights would in my opinion call for a rethink. Take your own shampoo and soap, the one supplied is terrible but it does blend in with the basic overall tacky design and lack of thought. And don’t forget the spoon! Time for IHG to shape up and sort this place out?

Probably the best Christmas markets we have been too in Germany although whilst cologne city is not as pretty the markets there are amazing too. It's colourful and interesting in Berlin with many historical iconic locations to visit . Costs are reasonable and the street food excellent but then I love German food. Transport around the city by metro is easy and quite cheap too.

This hotel itself makes assumption that you would have left by 11am, because they disabled our key to the room when we came back from our walk. Their Happy Hour is a joke, drinks are just 1 Euro cheaper, no finger food, chips, cheese or anything. The bathroom has a very cheap soap for hand wash, body wash and shampoo. Avoid it.

The hotel is located at a 5-7 minutes walk from Alexanderplatz, with easy access to public transport. My room was small but comfortable, with a nice hot shower. Did not have breakfast here, so cannot comment on the spread. Overall, a good stay.

30 seconds from Alexanderplatz. Excellent breakfast, staff were helpful and accommodating. Room was small but good with plenty of power points with an excellent shower. Only downside was that there were no soaps etc just a couple of shower gel dispensers, not for me, but enough shops nearby to buy the solid stuff.

Right in the middle of Berlin, this nicely appointed hotel has good views, a nice location and a good selection for breakfast. With a view of the famous TV Tower and a good leisurely stroll to the Brandenburg Gate (30 mins) and Museum Island, it can be a good base in the traditionally Eastern side of the city. The gym is small but well appointed and the staff were very friendly even though I had a very late check in. A small bathroom and not much in the way of in room complimentary products even though I was staying in an Executive Room (although I don’t tend to use these types of things). Complimentary wi-if, in-room tea/coffee and a secure room safe and enough clothes storage space for a week’s stay. There is a local small Netto Supermarket a few streets over which can make up for the limited amount of room service items on the menu. The room I had (and the view) may not be standard, but it is a pleasant change from the many Holiday Inn hotels I have stayed in over the years.

The Location was good, you can walk in to the centre and get public transport easily. The hotel was modern and clean and the reception staff were friendly. Don’t buy drinks in the hotel there is a shop around the back that’s about half the price!

Theanolte-Baehnisch-Strasse 2 Berlin BE

Hotel highlights

  • Walking distance to Alexanderplatz and TV Tower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour health club

Holiday Inn Berlin - Centre Alexanderplatz places you in Mitte, within a leisurely stroll of popular sights such as Alexanderplatz and TV Tower. This 4-star hotel has 242 guestrooms and offers conveniences like a restaurant, a 24-hour health club, and free in-room WiFi. Located centrally in Berlin, it's also close to Checkpoint Charlie Museum and Brandenburg Gate.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.


The 242 rooms are soundproofed and have an array of amenities, including free local calls, laptop-compatible safes, and desks. Guests can expect to find free WiFi and 32-inch flat-screen TVs with satellite channels and first-run movies. Beds sport pillow menus and bathrooms offer hair dryers.

Property features

Guests of Holiday Inn Berlin - Centre Alexanderplatz enjoy a 24-hour health club, free WiFi in public areas, and 3 meeting rooms. Offsite parking is offered for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Deluxe Room

Full 1 | Sleeps 2

Executive Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Suite, 1 Double Bed, View

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 1515 reviews