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Best Western Hotel am Borsigturm

4.0 out of 5.0

Recent guest reviews

Stayed in this hotel for one night after lending family with 2 teenagers. Very clean big room for all family. Efficient and fast check in and check out. Very good sleeping quality - best mattresses ever I had in hotel! Excellent breakfast buffet. Fresh baked breads and pastries, a large assortment fruits, several cheeses and cold cuts. Add to that eggs of every variety, bacon and sausages. We arrived late and parked our car on street behind the hotel without any problem. Very nice and quiet neighborhood, so we felt very comfortable and safe. There is big shopping mall next to hotel. Recommended.

Good hotel, clean, aseptic, well managed, good and ample breakfast, close to Tegel airport, 60sec. far from metro station. My single room was more then enough. Frills: water boiler, WiFi, minibar, AC, bath set (minimum). A big +: room are with usb charger and LOTS of electric plugs. A -: only 2 English channels on TV and none in Italian

Over the last several years I stayed in this hotel for different occasions. Tough it is not far from the airport Tegel one does not notice that. The rooms are quite spacious, bathroom is ok. They have rooms with water beds but that's really not my cup of tea. Big plus of the hotel is free coffee and soft drinks in the lobby. The breakfast buffet in the morning is very lavish and one can even order extras like a fried egg or pancakes for no extra price. Not really near the center of Berlin, but only a 15' drive by car or the subway. A subway station is right at the hotel. The surrounding area is mainly offices and businesses, there's also a cinema and shopping mall nearby.

This is a very nice hotel within 15 minutes of Tegel Airport. The staff are very professional and helpful. The room is good. It is also just across the street from the subway, a shopping mall, and a very nice Italian Trattoria.

This place can be VERY noisy (the doors slam hard and you can hear your neighbors). You need to get a room on a high floor on one of the ends if you actually want to sleep and pray your neighbors aren't there to "party".

Very user-friendly, next to the subway, and 10 min to Tegel Airport. I will definitely stay here again in transit from Berlin. Easy parking, and some good restaurants nearby. Across the street from a gigantic shopping mall.

Room was fine. Location was fine. Needed hotel near airport that also had a decent restaurant. This advertised one of the best restaurants in town. Unfortunately it is NOT. They even told me I needed to reserve a table in advance just to get in, because it would be so crowded. I reserved 7:30. When I came into the small restaurant sporting only a few tables, it was less than half full. There were maybe only three or four parties in the whole restaurant. First, the waiter told me that four or five items on the already very small menu were unavailable. How this could be at 7:30pm when the restaurant was only half full is a great mystery to me. It speaks of horrible planning by the owner, or simple false advertising. After placing my order within 3 minutes for the simplest entree on the menu (breaded chicken with salad), I proceeded to wait 45 minutes... NOTHING came. I stood up went over to the waiter and asked him what was the status of my order. He said it was coming right out. I waited another five minutes, nothing came, nothing was coming. I went over and asked to speak to the manager. There was no manager. The waiter ignored me, did not even apologize, and puttered about like a complete jerk. I then went to the front desk of the hotel and asked to speak to the manager, and of course there was no manager on duty. I told the clerk I wanted to speak to the manager, and she said he would get back to me tomorrow. I explained that there should ALWAYS be a manager on duty, and that I would be back home in the USA tomorrow. The level of indifference, arrogance, and disregard for the customer was truly astounding. At that point, I went back to my room, put on my coat to go out, and stopped back at the restaurant one more time asking to speak to the chef. The same arrogant, incompetent waiter told me to wait outside in reception, at which point I told him no thank you, and that I wanted to speak to the chef. The restaurant has an open kitchen and I could see two cooks there, but I didn't know which one was the chef. The waiter continued in his arrogant dismissive manner, and I insisted upon speaking with the chef. Eventually, he told me that he was the chef, which he obviously was NOT. He was simply the incompetent, arrogant, and ill-mannered waiter. At that point, I left, went across the street to McDonalds, and had a very tasty set of chicken wings. Do NOT waste your time or money on this place. It is a joke.

The rooms are lovely, comfortable and not cramped. The staff have been excellent, I had an issue with the telephone and couldn't make a phone call which they fixed within minutes. The big downside is parking. The parking is free so I hired a car at the airport but there are hardly any spaces!

Highly recommended hotel in Berlin, close to U-bahn which goes directly into the centre. Rooms spacious and well kept, clean and comfortable. Wi-fi worked very well and breakfast was good, although perhaps the room is a bit too small for this size of hotel.

The only reason I didn't give this hotel was because of the parking. The only hotel parking is on the die of the driveway and if you're not one of the first seven or eight to grab a spot, finding parking on the street around it is impossible mid day. Otherwise everything else about the hotel is five star. The place is exceptionally clean, the staff courteous and very helpful and the rooms fairly roomy in size. We left before the breakfast opened, but we did have dinner in the hotel restaurant. The service was excellent and the meal outstanding. The restaurant is small, but with the bar right next door it allows for overflow if needed. The house special was what all three of us had for dinner and we'd each order it again without hesitation. The hotel is a nice place to stay if you're leaving out of Tegel airport, it's only about ten minutes by car to get to the airport.

Am Borsigturm 1 Berlin

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Reinickendorf, Best Western Hotel am Borsigturm is within a 15-minute drive of Schloss Charlottenburg and ICC Berlin. This 105-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi. Centrally located in Berlin, the hotel is also within a 30-minute drive of Reichstag Building and Brandenburg Gate.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. Savor a meal from the comfort of your room with 24-hour room service, or grab a bite to eat at the onsite restaurant.


Rooms

All 105 air-conditioned rooms feature minibars, safes, and phones. TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Hair dryers and desks are also standard.


Property features

Best Western Hotel am Borsigturm features free WiFi in public areas and free newspapers. Onsite parking is available for a fee. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations.

Room options

Standard Room, 1 Single Bed

Twin 1 | Sleeps 1

Standard Room, 2 Single Beds

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 243 reviews