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Berlin Mark Hotel

4.0 out of 5.0

Recent guest reviews

We would recommend the Mark Hotel to friends goooooooooooooooooooooood

I spent weeks skimming through hotel reviews before sending this one on to my husband and brother for our family vacation. It's at a fairly quiet end of a side-street off Ku'damm (main shopping) and surrounded by an excellent variety of restaurants. Our German is limited but functional, and all the desk staff speak English very well. Breakfast was one of the best I'd seen in a hotel: a variety of breads, deli meats and cheeses, pastries, a yoghurt bar, coffee and cream on all the tables, juices, waters and teas. The last few days were more sparse, perhaps because of school groups. We had some noisy neighbors the first week, and we opened the windows to accomodate with the heat still being on and spring-time warmth creeping in. It kept the room cool but let in the street noise of people spilling out of bars and restaurants. As an American, having been to England to visit family and France for funsies, the pillows were strange and a little uncomfortable. Like big downy squares that need to be constantly fluffed and folded for any kind of support. If you have back or neck problems, or just prefer a firm pillow, think about bringing one along with you or purchasing one for your stay. The double bed was just two twins pushed together, which my husband didn't like. Also, thank goodness he is a heavy sleeper because the TV in the room reset to the first channel and a volume level of 25 every time it got turned on. Pretty loud. The internet was alright, but it was VERY slow during peak times (especially after the youths came). It basically only worked with any sort of functionality in the rooms, but you could pull up information for the day (attractions, directions, weather) in common areas if you're willing to wait 20-ish minutes for it to load. The cleaning staff were curt but couteous. They came in while we were lounging in our room, and did not appear to speak any English. We asked if they had extra pillows (they didn't), but they were willing to check for us. Ine lady came to check if we had taken anything from the minifridge, which we used to store our own beverages purchased from Lidl down the street. She knocked, I said Just a moment, and she walked in anyway. I guess she just didn't hear. Could have been embarrassing, but wasn't! The shower was so-so. The temperature was finicky, and kind of small certainly no room for jumping jacks, but also not a lot of room if you like to get out of the water to soap or shampoo. The doors didn't quite close all the way, and were easily bumped open, which was kind of annoying. The sink basin was quite long for me and my little arms, and the magnified mirror was nearly diagonal from the front standing position. I felt a bit like a little kid trying to brush my teeth, wash my face and apply makeup in the mornings. Oh, also, the rooms have quite large wardrobes, much larger than I have seen in a lot of hotels! Three floor to ceiling doors, shelves and hanging spaces, and room to store luggage if you're the kind who doesn't just live out of a suicase for two weeks! Full length mirror, also, to make sure you're looking sharp for your day out. Overall, it was much better than I was anticipating, and I would definitely book here again in the future!

Great deal .Location very close to Statbucks and shopping, dinning

Great location. So close to zoo station! Very central to many shops.

The room was clean and adequate. Nice bathroom facilities. Staff was friendly and helpful. Breakfast buffet was very nice. Location was convenient. Only real complaint was that the hotel lacked free wifi. This is something that is unacceptable for a non-budget hotel these days.

I really like the hotel, particularly for the low price at which I was able to book it. I was afraid from some bad reviews on Google that it would be small and uncomfortable, but luckily things proved otherwise. German hotels are in general smaller than US ones with a comparable number of stars. But Berlin Mark was still a decent size. The location is great, right in the center of Berlin, near two supermarkets (Liedl and an Asian supermarket) and tons of shops and restaurants. And everything was really clean. For us the drawbacks of the hotel were not all that serious. Internet costs extra (unless, I think, you order a business room). The TV was on the side (I've seen that in some other hotels too) so watching TV is not so comfortable. The shower is also somewhat small, so accidental movements can suddenly turn the water on or off..

The hotel is impressive and well situated right off the main shopping street, which has a bunch of restaurants and bars. It is also very close to the Zoo station, so getting around is very easy. We enjoyed walking through the large park to get to all of the sites on the other side, so we didn't even use public transport while we were there. The hotel does not have free wifi and the room looked a bit lived in.

Overall, the Berlin Mark Hotel is a good location, fair price hotel in Berin. It's only a walking distance to the Zoologischer Garten S+U Bahn station. It was clean and convenient for us to stay in and enjoy the city. The hotel, like many others in Berin do not offer Wi-Fi in the room, which is a reason for me to remove one star. Luckily Starbucks, where free Wi-Fi is offered, is just a short distance away. Another star is removed as we had two twin beds rather than one queen.

We did the ultimate 'get to know Berlin' trip and so being located at this hotel was a huge contributing factor in being able to have so many different experiences. If there is a 'heart' to Berlin, it has to be the area around the Berlin Mark Hotel. Everything is a short walk, train, bicycle, bus or train trip away (car not needed at all). The hotel is extremely quiet even allowing for the fact that a couple of doors down in an all night club. Everything is in the hotel, the only deficiency is that internet is expensive (3 Euros an hour) but there is a Starbucks 2 blocks away. Also, there is no tea/coffee making gear but we always travel with an immersion heater for those late night cuppas. You get the bare minimum of towels. However, it is very clean, brightly lit, comfy enough beds but a bit hot. I would definitely go back again as it is value for money without appearing 'cheap and nasty' in any detail.

We had a great time in Berlin, and enjoyed our stay at the Mark Hotel. It was clean, comfortable, and the staff was very friendly. The shower was a little leaky on the bottom and the breakfast buffet, though convenient, was too expensive for us to consider buying (16 euro per person, per day). Instead, we ate breakfast at one of the nearby cafes. The location of this hotel is excellent, with two U-bahn lines in close proximity (3 minute walk), and the Zoolischer S-bahn station only a 7 minute walk away. There is also several bus lines that run to Potsdamer Platz and Alexanderplatz that are very convenient.

Starting with the positive, the hotel was clean and maid service good. However, I would never stay here again, nor would I recommend it to anyone, ever. Based on another [...]review, I decided to upgrade to a "business room." Perhaps if I had not done that my expectations would have been met and there would have been less issues. When we saw our tiny room I didn't think it was anything special - two twin beds pushed together, small tv, scuffed walls. So I asked reception if this was their business double. Turns out they made a mistake and did not put us in a business double room. They offered to move our room the next day, but said there was no difference between our room and a business double room? So why did I upgrade? The woman at reception actually said, "I don't see what your problem is." I asked if we could just stay in the room and get a refund, and she said this was not possible. After going back and forth for a while, she said she would give us entry to the business lounge, where we could get snacks and drinks throughout the day plus a light breakfast. I still felt duped but accepted. On our last day an employee in the business lounge yelled at us, telling us breakfast was not included, and that she was going to give us a bill for the breakfast (we had taken two rolls and coffee). After going back and forth with reception AGAIN they finally agreed not to charge us. (please note an earlier reviewer stated breakfast was included in the business lounge and it seems so unless you go when a staff person is there, in which case they will insist that you pay. For the most part however no staff seem to be in the lounge and the same dirty cups from morning can be found there at night.) All in all, I felt that every interaction I had with the hotel was fraught with lies and misunderstandings. Not once did they apologize for messing up our reservation, or for any of the misunderstandings.I feel that all of the photographs shown on [...]are LIES - that is not what the hotel looks like. I don't even recognize the restaurant in the photos. Furthermore, the website says it has wifi and internet - but only if you pay an exorbitant price (there is wifi in the business lounge, but you have to get the password from reception, which they begrudgingly give to you).In addition, the location isn't great unless you want to go to the Hard Rock Cafe (down the block) or the zoo (which is great, but hardly a main attraction). At least the zoo stop is a major public transportation hub.

I was there on vacation and found the room was clean and relatively quiet. TV channels were typical meaning there were alot of channels but all were voiced over in German with the exception of CNN and BBC. Hotel wifi if not staying in a business room was $10E for the day. The front desk seemed extremely helpful and really went out of their way to accommodate. The only real drawback I experienced was the hotel itself did not have any food available after 1 P.M. nor vending machines onsite. However, there are some great places to grab a quick bite right down the street. The Berlin Hauptbahnhof was only a $15E cab ride from the hotel.

we liked this hotel very much. it offers a convenient location on a relatively quiet side street near the activity of Kurfurstendamn, a major blvd lined with shops, department stores, restuarants, and nightclubs. easy access to hop-on-and-off city tour busses, a must for general orientation to this large city.

The location of the hotel is decent, but the center of Berlin has really shifted back to its old heart in the area of Unter den Linden and the Brandenburg Gate. There aren't too many things to see that are really walking distance, but the U-Bahn is on the corner and the S-Bahn is a 10 minute walk. There are a number of restaurants across the street and nearby. The first room we were given had a funny and unpleasant smell, but we were immediately changed to another room that was actually a two room suite. The staff is friendly and helpful. My main complaint was the price, which was quite high over the weekend, apparently because of a holiday. The breakfast is also very expensive but there is a much cheaper cafe across the street.

good place right at Berlin's commercial area, excellent price, helpful persons working, nothing to complain about.

Great location easy access to U bahn and S bahn. Rooms are small but adequate for a short stay. The corridors are drab and uninviting. The front desk were very helpful. The breakfast buffet was not good value for money.

Great hotel in Berlin. Next to major public transportation and shopping locations.

We stayed at this hotel before and chose it again due to our enjoyable prior stay. It is a very good basic hotel in a terrific location.

The Berlin Mark is conveniently located on a quiet side street in Ku'damm within 5-10 minutes walk of three U-Bahn and S-Bahn public transit stations. There are several restaurants and bars next to the hotel and a plethora of high-end shops within walking distance on Ku'Damm itself. Our room (# 236) was stylish, clean, and large with nice furnishings and a sparkling bathroom. While we spent most of our time in the hipper, more lively Mitte neighborhood in the former East Berlin, we were satisfied with our Ku'Damm location, especially given the easy access to public transit.

Room options

Business Double or Twin Room

Full 1 | Sleeps 2

Suite

Full 1 | Sleeps 2

Superior Double Room

King 1 | Twin 2 | Sleeps 2

Standard Single Room

Twin 1 | Sleeps 1