AZIMUT Hotel City South Berlin3.0 out of 5.0
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Recent guest reviews
We missed our flight and had to spend the night in Berlin. Found this hotel and were able to check in during the middle of the day which was great. We slept most the day (it was quiet), went to dinner at a nearby Mexican restaurant, came back, slept again and woke up early to take the bus back to the airport. Missing the plane was inconvenient, but it was greatly convenient to have this comfortable hotel nearby.
They say that they have free internet, however it was only 600 mb for night. And I only used whatsapp and viber!! I end up out of internet and I couldnt reach out for my family and my friends there in Berlin, I asked the front desk for internet so I can call my friend through whatsapp so I can know where I can meet them, and they refused!!!!! It was so rediculos. Another thing is so importnt they only clean the bathroom! They dont change the leinen and dont clean the room at ALL!!!! That was so shocked!!!! I dont recommend this Hotel at all.
Wow what a great stay. Staff is great and I had a great time.
Staff was not helpful. Wireless internet is NOT included - their 2€ for 15minutes is ridiculous. There is NO airport shuttle available unless you make the reservation at least three days in advance and specify you need one (and they will charge extra for it). No breakfast or coffee is included. The best part of this is that McDonalds is next door, and they have free wifi.
My stay was poor. The staff could use some training on customer service. Our bathroom light did not work during our entire stay. The location was about 20-30 minutes away from the center of Berlin. Even though I had already paid my stay through a booking company the hotel charged me again. When I called the receptionist about the charge she was rude and unhelpful, so I had to call their main office for some assistance. Overall, I expected better, then again you get what you pay for. So its partially my fault.
At the end of my stay my credit card was charge US$195.00 for internet,telephone and pay TV, 108 euro alone was for pay TV , they never mention that you had to pay for the TV until check out, and complaining did not help, I have never heard of a hotel charging for the use of a TV. 108 euro that's a year subscription for cable tv at home and I only spend ten nights, out during the day and back at night.