The Reading Lake Hotel4.0 out of 5.0
Recent guest reviews
Ok here goes we booked in the room was it was shocking you get what you pay for £89 .no WiFi in rooms no phone's in rooms the top floor stunk of weed we complained to the manager Saturday evening. His response what do you want me to do. Very rude. He speaks to the 4 adults who then comes shouting at myself and family members we have young children. Great my son is autistic so this is a cracking start to a weekend break. So again we go back down the stairs to complain there's no phone in the room. Again what do you want me to do attitude again. So he offers us our money back. WHAT AT 11OCLOCK AT NIGHT. So back up the stairs to more abuse. My friend tells the manager the next day she was great. We go out and the rude manager was back . Shouting at my friend for reporting him. Sadly we stayed the full weekend no hotels avalible in the area. 3 rooms costing us over £400 all in. And my friend checked out and went home early. Disgusting hotel with a very very rude manager..
Lake hotel, the lake location was lovely the hotel not so. It is tired, in need of a proper clean and a few million pound thrown at it, part of the hotel is still boarded up after a fire eighteen months ago with no sign of any rebuild, the hedges are overgrown, pathways taped off, gym shut, no other facilities available but the breakfast was ok!
First off this is in a beautiful location the lake is beautiful. Arrived late around 9.15 man on reception was as welcoming as an angry dog he looked depressed ! Was told room service finished at 9.30 but was advised I needed to go to the restaurant and order the food as no phones in room , when I did this a £3 room charge was added even to I carried my own drinks back , anyway the room was clean and very big but tired looking rips in curtains and the bathroom ceiling had orange / brown drops , the chain on the door was broken so I put a chair against the door as the hotel was a tad creepy, if this had more money put into in you could do weddings due to the lovely location and size !
We arrived at this sorry state of a hotel to find half of it apparently burnt down. We checked in and found the room to be equally as depressing as the reception. Old, worn out, bathroom disgusting, generally a throw back from the 70s. The only redeeming feature was the balcony and lake view although the lake looked dirty and the balcony looked like it was about to fall down. We and one other couple appeared to be the only ones staying in this shambles of a hotel. The restaurant was depressing and empty. The breakfast although ok was unimaginative and dreary. This place should be closed down immediately.
Unfortunately i did not read any reviews and really should have as this would have save me wasting my time and money. On the approach to the hotel you are greeted by a burnt out wing. On check in, i had to wait for someone to check me in as no one was about. This person finally arrived with the charisma of a dead rat. No engagement at all, not even a smile. The lift was out of order, which i was not told. My room was spacious, which was the only bonus. The room was in a dire state. Ripped wall paper, Door handle that was broken and not secured. Stains on the carpet. TV with only 5 channels, and cold showers. I even spoke to reception about the cold showers and was told, that they have a problem with the water and they have to flush the system twice to get hot water. but would have a look. I went out that evening and on return was met with the receptionist near my room and said you now have hot water as i have just been in your room. Guess what in the morning No Hot water, so another cold shower. The hotel advertised WI-FI and a gym, both are not available, Their website is very miss leading as the pictures on their website must have been taken years ago, as this hotel is a dump. They should be honest to people on their website, and show it as it really is A Dump. Avoid this place,
On our recent trip to London my wife and I decided to stay at the Reading Lake Hotel as my wife had stayed there 6 years ago with her sister. The room over looking the lake was just £60 so we weren't expecting too much which was just as well. Upon pulling into the car park we noticed that half the hotel was derelict which appeared to be due to a fire. At the reception when booking in we were asked to pay up front which is a first for me. Our room was very tired, the chairs had holes in the fabric and the walls were dirty and in need of a paint. The bathroom had not been redecorated or replaced since the property had been built sometime in the 1980's and the whole place felt neglected. The bed sheets though were clean and the view from our well weathered balcony was delightful. Food in the restaurant was good but the wine didn't match it. Overall you get what you pay for and here is definitely on the grubbier side.
This was clearly once a nice hotel with stunning lakeside views. However, now with a burnt out wing and abandoned rooms it's eerily quiet and strangley reminiscent of the shining. The staff were friendly and the food was OK but everything else was tired, dated and dire need of renovation
I had read reviews of this hotel just before leaving home having looked up the postcode ... my heart sank, having been so excited for a getaway without children. On arrival no cars in the car park I actually thought we were in the wrong place. But we checked in .. I was worried .. the receptionist gave us the key to our room telling us to make sure we bring it back or will would be charged £10!!! The room (suite) was so sad looking - see pictures ! No comfort, views of a burnt out building, expensive wine and poor food. I could go on but there is just no point! This hotel should be closed down now !!! 4 stars !! I wouldn't rate it any!!! Avoid avoid avoid - the owners should be ashamed of themselves for opening and advertising this as a "hotel" I was so surprised to see the receptionist doing a wedding show around in the morning - I wouldn't have my funeral here let alone a wedding!!! SHUT THIS PLACE DOWN !
We arrived. View..... burnt out wing of hotel to our right. Not a good start. Went into hotel..... no one in the reception. Didn't like the look of the place straight off. Asked to see the room? We had to take the stairs as lift was out of order. Went into our room. Oh dear. Damp smell. Dirty black marks on settee arms. Worn off varnish. And the list goes on......No way, so we went back to reception and said about the room. The manager understood. We left and went to another hotel. I cannot recommend at all.
I don't like to write bad reviews, but this hotel is a dump! I'm sure it was once lovely, as a Copthorne, but it's been taken over. I have a lovely large room with a balcony. Standing outside and looking back, I can see bare wood where the varnish is gone, a broken door frame, and the "lake" appears to be heavily poluted with some kind of pale-blue chemical. Or a very strange colour algae. In the room they have "no smoking" notices left on the desk, still branded as Copthorne. At least the room is clean, but there's little else going for it. There's no wifi in the rooms, and the wired connection, although fast, won't let me use Skype (I can connect through my phone, which will cost a fortune). Checked out the restaurant on the government food hygiene site, and it scores 2/5 for cleanliness. The staff don't seem to have any uniforms - just tatty t-shirts for the woman on reception. Rubbish left in the car park (broken bricks, etc.). Will not be coming back, will not be eating here. Their website is totally misleading. Oh, and one wing of the hotel appears to be burnt down. Minor point but work mentioning.
- Free in-room wired Internet
- Free parking
- Onsite dining
- 24-hour front desk
Located within a mile (2 km) of Lagoona Park, The Reading Lake Hotel is within 2 miles (3 km) of Madejski Stadium. This 81-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking. On a lake, it's also near Oracle and University of Reading.
This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.
All 81 rooms provide balconies, sofa beds, and refrigerators. 28-inch TVs are available for entertainment, and guests can stay connected with free wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
At The Reading Lake Hotel, guests have access to free WiFi in public areas, conference space, and express check-in. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include express check-out, free newspapers, and a garden.
Reviews from Trip Advisor
32% of guests recommend this hotelTotal of 519 reviews