The Reading Lake Hotel4.0 out of 5.0
Recent guest reviews
The price online was cheap, £59 for the night. Its well out of the way from civilisation and any shops but close to the motorway but you don’t hear any noise. You would need your own transport or taxi to accommodate you there. The hotel is okay... staff are very friendly and helpful which is brilliant. The outlook of the rooms aren’t great, it needs some love and some of the sockets on the wall didn’t have a panel on, the walls were slightly stained and the door handles broke on the balcony. However, the view over the lake is beautiful both night and day, the beds are comfy, it’s very clean, basic but has everything you need, the rooms are very big and spacious, the dining area and communal areas are nice and it’s a nice atmosphere. You get what you pay for. I would definitely return back!
The staff are really helpful and try their best in adverse circumstances. The place is half burnt down and grim. Nothing looks nice in winter but it’s not a 4 star hotel Food was nice. Staff tried hard. Just shabby,l and looks like it needs some tidy up. Shabby grungy shower curtain Big rooms but bad design. Not even one power/ charging point within reach if the bed - I could not plug my phone in to charge overnight in a place I could reach it to turn the alarm off in the morning It’s out in the middle of no where, which would be fine if it was welcoming but it’s not. Bar and restaurant area is sparse. Great breakfast
Stayed here for three nights. Booked through an agent. This hotel is in need of a revamp, the room was clean but needed a bit of work... The tv only had the five basic channels and their was no WiFi in the rooms, they do have WiFi but only in the restaurant or reception area.. there was an Ethernet cable in the room to connect to the internet, that’s ok it you have the right equipment to plug a cable into. However one good point was the mini fridge in the room. The food was good in the restaurant and the staff were nice and friendly. An ideal location if you want pease and quiet as it’s in the middle of nowhere..
This hotel was the worst place I think I’ve stayed , the pictures must have been taken when it was first up and running because it doesn’t look anything like them now , on the reception desk was a gentleman that didn’t even say hello he wasn’t welcoming at all , he asked my name asked me to sign a check in form and handed me the keys didn’t point me in the right directions anything , I was upstairs and the lift was out of order I had no help what so ever with my luggage , I wasn’t told what time breakfast was or dinner , the room was tired and dated , paint chips , tiles broken in the bathroom and discoloured and a broken toilet , in the bedroom was a set of patio doors opening on to a balcony which had clearly had its day , the doors didn’t lock properly and it looked as tho someone had broken in and the doors had never been repaired, the balcony was tired and didn’t look safe to me so didn’t go out , the tv had the worst picture ever with only 3 channels that worked , no WiFi , the only saving grace is that the bed was clean and bedding crisp white sheets and pillow cases , the views on the picture gallery show a beautiful lake but don’t show the ruins of the hotel to one side which were an absolute eye sore , I’d rate this 1 out of 10 and not worth the money I paid to stay extremely disappointed , would I go back!! Never
Stayed here on business, very quiet and staff non existent. Bar was quiet which was nice to work but sometimes difficult to get a drink. Bar didn't open until 6 so had to work without a coffee until then. Room's quite big, can be difficult to find
I have been thinking about this all day but have now joined trip advisor to leave this review. Arrived last night after a long day on the road. The guy at the counter barely greeted me, extremely stand offish then asked me am I with Themes Valley Police 👀. Checked in anyway, was not asked if I wanted breakfast. So I asked, is there breakfast? - Yes. How many is it ' About a tenner' ~ no problem. Still couldn't tell you what time breakfast starts and ends. Reception area looks like a recent revamp to be fair. Proceeded to my room. Wall paper hanging off, long black hairs around the sink, toilet had not been cleaned, towels were stained & the taps on the sink certainly hadn't seen a cloth in a while. To me a hotel is a bed I'm in and out of them 2/3 times a week. Clean towel, clean bed and I'm good. But this place looks to be getting ready for the men from ' Can't pay we'll take it away' to walk in. Poor selection of food, that said the Pizza I had was top class ... Much thanks to the chef. Bed comfort was ok. Views of lake from room was great. Checking out time - greeted at desk approx 7:45am by a woman went through check out process which was fine. The one question and I waited to see if she would ask 'How was your stay' ? has obviously been a lesson learnt in the past. She knew not to ask, not that I'm sure the woman is well versed in a response. Overview - Hotel to me is missing a manager skilled in hospitality. The experience is not a pleasant one unfortunately. Such a waste of a lovely hotel in a lovely setting..... Has so much potential.
This hotel has to be possibly the worst hotel I have ever stayed in. Usually stay in the Madjeski hotel as convenient for business. No phone in room and no option of room service. No internet or WiFi in room. Cold room, archaic 1980’s style room heaters!!! No additional blanket in room, was freezing. Door handle broken and could not close the door. This really is an awful hotel. Will be skipping the breakfast, this experience has led me to believe that it will be cheap and substandard.
I arrived in the dark and missed the unlit turning into the hotel so had to perform a three point turn at the bottom of a lane. Carpark unlit. Stood on a piece of rubbish as I got my case out of the car. The place was almost deserted. The lift was out of action - which reception didn't tell me about. There was no decay coffee in the room and worse still no wifi. TV had BBC1 and 2, ITV 1 and Channel 4 only...plus a football channel with very poor reception. Security amounted to a chain on the door. On the plus side, the room was clean and warm and there was plenty of hot water. This could be a very pleasant place but is sadly unloved at present.
This is a venue with so much potential: a pleasant lakeside setting, convenient for Reading. Unfortunately it can't even get the basics right. Arrived in the dark so missed the views. Carpark nearest hotel is not lit, whilst one further away is. Check in slow, but successful. Went to my room which was up one floor - lift out of order and a couple of lights out in the corridor and stairwell. Room a good size, but shabby - door handles tarnished, heater out of order, balcony door handle almost falling off. Worse still no Wifi, despite being advertised. I've seen reviews defending the hotel, for having a fire 2 years ago but this was more than 2 years worth of decline. Felt distinctly unloved as a guest, with no helpful touches like a menu for the deserted restaurant, or guides to what is nearby. Plug sockets were also far too far from bed for those of us who use mobile phones as alarms. On the plus side, it's quiet. By quiet I mean deserted - I only saw 3 other people during my stay and that was the morning of check out. If you want complete isolation, then it might be okay. But there are a lot better nearby.
Staying here with a colleague and we were a little worried about the reviews before hand. In 2015 this hotel suffered a major fire knocking out the heating system and a majority of the facilities. However you would have thought the owners would have done something about that! No is the simple answer the team are struggling with the use of only 28 rooms and portable heaters dotted around the place. Despite all these problems the staff are amazingly polite and try to make the best of a bad situation. We ordered food and it was surprisingly good. Such a shame that this hotel is in such a bad state of repair. The owners need to pull their pull their finger out or sell up!!
- Free in-room wired Internet
- Free parking
- Onsite dining
- 24-hour front desk
Located within a mile (2 km) of Lagoona Park, The Reading Lake Hotel is within 2 miles (3 km) of Madejski Stadium. This 81-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking. On a lake, it's also near Oracle and University of Reading.
This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.
All 81 rooms provide balconies, sofa beds, and refrigerators. 28-inch TVs are available for entertainment, and guests can stay connected with free wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
At The Reading Lake Hotel, guests have access to free WiFi in public areas, conference space, and express check-in. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include express check-out, free newspapers, and a garden.
Reviews from Trip Advisor
32% of guests recommend this hotelTotal of 544 reviews