The Oakley Court4.0 out of 5.0
Recent guest reviews
This hotel was like visiting Bleak House. A rather unfair opinion, maybe, because of the architecture, but there was nothing that made the atmosphere cosy or welcoming. I just went for the bar lunch. This was unbelievably bad. There is a choice of smoked salmon, beef or ploughman's sandwiches. Salads, pizzas and other things are available too. The sandwiches were presented with inch thick bread with what appeared to be margarine and served with a few crisps (not home made I might add). The bill was not cheap either and the service was relatively indifferent too. The management needs to take responsibility for all that is wrong in this establishment.
The hotel building and decoration is really nice but the customer service is the worse I have experienced on similarly priced hotels. It looks like they don't have have any customer service training. They are close to powerless to resolve any client issues and even look surprised when you highlight the multiple faults. Impossible to get a late checkout, impossible to make them understand that "don't disturb" on your door means "don't disturb", need at least three calls to make them send an invoice to the correct email, the pool is full of school kids during school holidays. I could continue ranting but prefer to take my business elsewhere. My recommendation is to avoid at all costs.
For an afternoon tea. Lovely settings, by the river. Friendly and elegant. Delicious sandwiches and tea. British service : therefore below average. “Change raisin scones for plain cones ? No Change to a gentlemen tea ? No. Because everything’s prepared in advance.” Yet it took 30’ to get the food. No further comment.
After much ant-ici-pation we finally arrived at Oakley court for the start of my wife Al’s mystery birthday celebrations a week before Christmas. For fans of Rocky Horror this is a must visit destination and the Gothic hotel is absolutely stunning. From the moment we arrived staff were very friendly and helpful. We were situated in a lovely room overlooking the Thames with a balloon and chocolates to welcome us. We cannot fault our experience from the delicious restaurant to the beautiful grounds and leisure pool. The hotel is a stones throw from fine dining in Bray, play for young and old in Legoland and the pageantry of Windsor Castle. Thanks so much to all staff for making my wife’s birthday in her words the most fabulous ever!!
We booked a stay "between the wars" i.e. between Christmas and New Year. Then saw a sonso review in the telegraph and wondered if we'd done the right thing. All I can say is they must have stayed Ina different place. It was lovely, friendly. Featuring cosy fireplaces, and a fabulous room. Wellness featured the essentials pool, jacuzzi sauna steam room, fitness gym. Beautiful grounds featuring versions trees including some huge redwoods.
Stayed here with my husband and dog for 2 nights starting NYE, greeted with a glass of bubbles for us, and treats for the dog! Our ground floor room in the East Block was great, clean, spacious and very well equipped- including fridge, gown and slippers. Plenty of hot water, sufficient sockets and lighting. The afternoon tea was brilliant as was the gala dinner. Food was excellent, breakfast served from a nice pantry area. The grounds are huge, right beside the Thames. Yes we had a few hiccups, quickly sorted - I would happily recommend and would certainly return given the chance.
Excellent hotel. We had a great time here over the Christmas festivities which included 3 generations and also a dog. We were positioned in adjacent rooms (6 rooms) which was great and was surprised by the added touch of each room receiving its own board game which helped with entertaining the younger ones. The only shame was that there wasn't any type of entertainment. Perhaps a quiz or carol singers or something similar would have been a nice touch.
Made to feel special from the moment we arrived, top class afternoon tea with a great selection of sandwiches and cakes. Excellent large room with river view. Lovely big comfortable bed. Gala evening started with a champagne reception and was followed by an outstanding meal, the venison Wellington was absolutely superb. If I was being picky the band was not the best and only having one draft lager was disappointing. There were plenty of staff who worked their socks off to make everyone's evening special. Well done Oakley Court, cracking stay and event!
I booked 1 overnight stay in a manion house room with my husband and my 5 months son, in the room description on their website, it said you will have a very own sitting area and the pictures shows the room layout will be a sleeping room and a separate sitting area, that's why I booked it, coz my husband like to stay up late, so he can spend time in the sitting area and me and my son can sleep with the light off. When we arrived the hotel, the staffs are very friendly, but it put me off coz when booked the room, I requested a river views, I understand it's not guaranteed whose the operator said it on the phone. But I think when I checked in in the hotel , the reception should mention to me, I won't get the river views room. Another down side was the room wasn't what I expected, we didn't get our very own sitting area, it just a room with the sofa, but I can say the room and the bathroom itselves are very spacious and the bed was very comfortable. But there's one point that I feel like this is not a family friendly hotel and disappointed, they don't provide kettle, I only got a coffee machine in my room, I got told I can make hot water from the machine but the water came out from the machine was brown, obviously it's a coffee machine and the filter wasn't clean. I need the hot water to make a bottle milk for my son, I wouldn't use the water from the coffee machine, I called to the reception asked for hot water, I had to called 3 times,it took about 20 mins to come to my room and finally I got the hot water to make bottle milk for my son. It's upset me in this kind of hotel, I should get better service.
This was a return visit and we weren't disappointed. The staff as friendly and attentive as always, and Oakley Court retained all of it's charm. We travelled with our Dog Aslan and he was made to feel just as welcome as the rest of the party
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Golf course
Bray Marina is within a mile (2 km) of The Oakley Court, and other popular attractions like Windsor Racecourse are within a few miles (5 km). This 118-room, 4-star hotel has a golf course along with an indoor pool and free in-room WiFi. It's in central Windsor and also close to King Edward Court Shopping and Windsor Castle.
Enjoy dining at the hotel's 2 onsite restaurants: The Dining Room specializes in local cuisine; Terrace Restaurant offers relaxing garden views. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a full breakfast is served each morning for a fee.
All 118 rooms provide coffee makers, free bottled water, and safes. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and bidets. Other standard amenities include ironing boards and desks.
Guests of The Oakley Court enjoy a golf course, an indoor pool, and a lazy river. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a health club, a spa tub, and a sauna.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 2430 reviews