Mercure George Hotel Reading3.5 out of 5.0
Recent guest reviews
Arrived at hotel and greeted by reception staff who were friendly and polite during check in. When I arrived at my room it was unbarabely hot. The rooms have no air conditioning and the windows do not open fully due to a security device attached to them. A fan is provided in the room but is no use, this just blows the hot air around. Not the hotels fault that the weather is warm but you should expect a comfortable stay. I asked at reception if there was another room and they appeared to be aware this was an issue at the hotel. I was given the option of another room but this was the same temprature so I decided to stay where I was, an unpleasent sleep!! The room I was given was standard and basic but was ok. In the evening I went for food and was told to order at the bar, the service was particularly poor and the person that served me clearly didn't want to be there. The tables each have numbers but they don't seem to use them. Each time a meal was served from the kitchen there was confusion between staff as to which table it was going to. Most of the food served is clearly from the microwave unless you have something like steak which obviously has to be cooked on the grill. I asked to order a dessert after finishing my main and was told to order at the bar again. Waited just under 30 minutes for dessert to arrive and even then they didn't get the order correct. A continental buffet breakfast is served in the morning or you can order from the menu at the table for a full english etc. I ordered a full breakfast and asked for some toast with it, I was told I had to go and get my own toast from the buffet, this was particularly unhelpful if you want the toast to be warm with the breakfast you order, not exactly great service. I would definitely avoid this hotel and I would certinally never stay again.
I stayed in this hotel last night after a night out in Reading. For £41 for a Friday night - Saturday morning in a central town centre location you can’t go wrong. My room was clean, bed was comfy, breakfast was good. So if you’re looking for a hotel in Central Reading look now further
Having arrived back in hotel at 9:50 on Sunday only to be told bar was closing - this was a bank holiday - surely they could have kept it open longer - manager said it’s quiet so close ! Wish we had stayed out in Reading - Reception on Sunday morning - would have been nice to have had a ‘good morning’ it doesn’t take much to acknowledge guests this is basic customer service. Having stayed here 3 times not sure we will come back.
After reading some bad reviews my expectations were low... nothing to be afraid. The room was clean and confortable, smelled good and had a spacious bathroom. The WIFI was strong enough for videocall (iPhone users need to open a Safari browser to introduce log in details otherwise the WIFI does not work). The atmosphere of the old building and the location are unbeatable. I didn't heard any noises from the outside even that my room faced the street but it was Monday night and I was quite tired. Cooked breakfast is available, not superb but correct. Friendly staff. Just to mention something negative, the mattress was a bit soft and no hair-dryer was available in the bath (probably available at the reception desk but I didn't tried). Definitely will choose again the hotel if coming back to Reading.
On a whim I decided to book this hotel as a stop off from a trip back from wales I found the staff very pleasant we did not eat at the hotel but the location was fantastic for the town where there a a lot of restaurants within walking distance. They don’t have a car park but there is a multi story about 2 mins away and have a day rate of £7. The hotel itself is quite old but we found the room very clean and tidy and would not hesitate to stay there again.
The hotel is in a Brilliant location, with great external and internal architecture (piece of art), the room cleaning service is very good as well and the bathroom is spacious. The room is small and a bit noisy and it’s a a bit painful to carry your bags on the stairs all the way. This said the pricing captures all of the above and the value equation is correct. Worth the experience though.
Booked this at the last min but glad I did. Hotel nice and clean on entry. Lovely woman at desk to greet me. Bit of a climb to get to room but ok. On entry to room it was clean and bed very comfortable. It smack bang in town centre, Tesco’s express 1 min walk away and train station about 5 min walk. Booking my next stay already
Lovely character hotel. Room was well furnished. Bed was soft and I was unsure but actually slept like a baby. Room was overlooking the main road so we had to keep the window closed, was ok in March but the fan in the room would help as there is no AC
I stayed here last Monday night and found the hotel by chance online my accommodation was very nice on the first floor with excellent WiFi connections. The Reception staff were very helpful and Friendly when checking in.The Russian lady at the desk Anna went the extra mile to explain all about the hotel and where I could eat in the hotel she even gave me a drinks voucher which was most kind. The breakfast in the morning was very good. lots to choose from and the breakfast service was very good. The breakfast chef even made my french toast which was not on the menu which I enjoyed very much
After reading some reviews before my stay I was positively surprised when I arrived. I was part of a coach trip but check in was professional, the room was adequate, clean and met my needs. The bar staff were attentive and there was a good choice of wines, beers etc. Our evening meal was set for the group booking, but there was a good selection and the helpings were more than adequate. The room we had was quiet. The only downside was the shower door over the bath leaked a bit. The hot breakfast choice was limited but the help yourself buffet for meats, cheese, cereals, fruit, pastries etc was great.
- Walking distance to Oracle and Reading Abbey Ruins
- Free WiFi in rooms and public areas
- Onsite dining
- Laundry facilities
Located in Reading City Centre, Mercure George Hotel Reading is adjacent to Oracle and within a 5-minute walk of other popular sights like Reading Abbey Ruins. This 76-room, 3.5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. It's also close to University of Reading and Madejski Stadium.
This hotel is home to a restaurant and a bar/lounge. Start each morning off right with continental breakfast served for a fee.
All of Mercure George Hotel Reading's 76 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and portable fans. Guests can expect wired Internet, free WiFi, and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.
Guests of Mercure George Hotel Reading enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. This hotel also has a TV in a common area.
Reviews from Trip Advisor
41.0% of guests recommend this hotelTotal of 619 reviews