Mercure George Hotel Reading3.5 out of 5.0
Recent guest reviews
Basic but clean room, good value for a one night stay. Not very well sound-proofed so you can hear everything going on outside, but they put ear plugs in your room to use if needed. Very friendly and attentive staff at the reception desk.
On a tour of England after coming over from Germany where I have lived for many years, but wanted to see some more of the home country again. Stopped off here one night on the way back from Devon to Hull before returning on the ferry to Holland/Germany. A very nice hotel in the centre of Reading. When they saw we had big cases, because of our bigger tour, they changed and gave us rooms on the ground floor so we did not have to drag cases upstairs. Very nice gesture, especially with my 87-year old mother with us. Lovely rooms, lots of facilities provided. Just no lift upstairs to the other rooms. so very grateful for the change. I had to do some work for my business and reply to customer mails. Excellent desk provided in the room and Internet connection. Very good for business travellers. Breakfast is a big choice for cold items and even make toast. Just the hot meal one full English breakfast, you cannot choose easily or not at all. Well, at least the woman serving it was foreign something and did not understand us very well. Even though I do speak other languages, too. The restaurant for the evening is GREAT. Highly recommendable and very reasonable prices we went out for a little drive but did decide to return to the hotel restaurant to be relaxing and near the rooms. We were not disappointed at all. especially the curry, etc. Best we have had in England for a long time. Wish we lived near Reading, would go to the restaurant again, definitely if nearby. No parking directly at the hotel, which was not emphasised clearly in the first description of reading the hotel on Tripadvisor. or at least easy to overlook. Parking in public multi-storey car park several minutes away and did not know it until after paying for parking nearby and asking at the hotel first. There is a discount for the night parking charges, with a special ticket from the hotel, but if you go out for a drive in between you pay again and VERY expensive, typical in-town parking charges then.
Stayed one night only, room 204, it was hot and very loud, didn't get much sleep. Whilst we appreciate it is an old, quirky building the interior is very dated. Reception staff were lovely, can't say the same about the lady that ran the breakfast room. She didn't know how to smile and was quite rude about 'what breakfast have you paid for?' We had to go to reception to ask and the lady there kindly explained. We have stayed in many hotels but this is the worst, expensive for the most awful night and the cooked breakfast is very hard to describe. Sausages were cheap and full of cereal, the mushrooms could have been thrown at the wall and they would have bounced back and the amount of old fat it had been cooked in was disgusting. However there was a nice selection for the continental choice. Sorry but for a one off special occasion this was just the most awful place to stay.
Well, the title captures mostly what is wrong with this place. The whole hotel is in need of some investment and renovation. The rooms are very dated, with tatty old furniture and a bed that was so uncomfortable, I had to sleep on the quilt to iron out some of the bumps. The night was made worse by the total lack of ventilation in the room, with little gap in the window and a fan, it was only just bearable. It is also very noisy outside, so if the heat did not get you, the noise might. The iron in the room did not work, my colleague's TV did not work in his room and the wifi signal did not work in my room. We only had breakfast, and that was not great. Not only did they have a slightly odd ordering system (being asked what you want for cooked breakfast before you sat down), they had no clear way of tracking where you sat, so wondered around a bit trying to find you. Deep fried (cheap) sausage, deep fried mushrooms, under cooked bacon, ... all on a plate too small. On the plus side, the staff are really nice, but are working in a sub standard hotel. I am amazed that they have the Mecure brand on the door. I would certainly not stay here again.
Hmmm. Pretty dated place. Taps loose and lights in room didn't work. Note the car parking a good few hundred meters away. On site restaurant (Indian) refused to charge my meal to my room... "cash only". When I challenged with hotel from by desk, was told that shouldn't happen, but that was all. Seemed like a bit of a dodgy scam.
The website needs to be clearer about the parking. There is no hotel parking and to benefit from £7 parking you must ONLY park in Queens Street (?). I didn't and incurred a £22 charge. The room was small, dated and the view of a flat roof. Desperately needs a facelift. Ordered room service - order was messed up and the food was comfortably the worst I've been served in a city centre hotel. Oven curly fries?.. Breakfast wasn't much better. Vastly overpriced for a low standard hotel. A Premier Inn would be far superior. I wouldn't stay in the George again.
My first issue was that there being no parking isn't made very clear on the website and the recommended location, a few minutes walk away, is before you reach the hotel in the one way system so I had to drive all the way around town again to find parking once I'd arrived. The hotel is a lovely building, I like quirky old places, but the room felt dated and old rather than quirky and period. The bed wasn't comfortable, but everything was flawlessly clean and well kept despite the age. We ordered room service and were disappointed by the food, which was very like school dinners circa 1995, and were again disappointed at breakfast - the range of continental breakfast laid out was fantastic, but the cooked breakfast was poor and our poached eggs tasted overpoweringly of vinegar. The staff were amazing - always helpful, friendly and professional and should be commended for doing a stellar job. Overall, we don't think we'd stay again - bad food and an uncomfortable bed can't be redeemed however lovely the staff were about it!
Stayed here for two nights and it was quite expensive so I was expecting a lot. However I couldn't have been more disappointed!! The staff were great, and even the food was not bad but not impressed with the loud outside noise and early drilling that I was not told about. The Windows did not not block out any of the noise from the pub across the rd and the shouts and singing went on until the early hrs. There is no lift and a lot of stairs.. And I would of appreciated a heads up on the construction work within the hotel. For the price I will not stay here ageing for business.
Stayed here for 3 nights while on business. An ancient building indeed although, if you ignore the sloping floors, it's quite comfortable. Very warm with only a fan and a small window to ventilation. I had a superior room so possibly better equipped than others. Still a bit basic. Never ate here at night (2 restaurants) but breakfast was ok. It's central and easy walking from rail station etc. Don't loiter in the streets though as lots of beggars and the like hanging around town. No different from most city centres but a bit off putting. The authorities need to deal with this and not an issue for the hotel to be fair!
The hotel has character but is quite dated throughout. The location is perfect if you need easy access to the city centre. I didn't eat at the hotel, plenty of choice close by. Breakfast was average. The room was very warm and could be cleaner.
- Walking distance to Oracle and Reading Abbey Ruins
- Free WiFi in rooms and public areas
- Onsite dining
- Laundry facilities
Mercure George Hotel Reading places you next to Oracle and within a 5-minute walk of other popular sights like Reading Abbey Ruins. This 76-room, 3.5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. It's also close to University of Reading and Madejski Stadium.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with continental breakfast served for a fee.
All of Mercure George Hotel Reading's 76 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and phones. Guests can expect wired Internet, free WiFi, and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Guests of Mercure George Hotel Reading enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. This hotel also has a TV in a common area.
Reviews from Trip Advisor
41% of guests recommend this hotelTotal of 563 reviews