ADVERTISING SPONSORED LISTING
This modern hotel offers nice rooms for a good price, but the rooms need a "refresh". There is place for improvement in the service in terms of cleaning and minimum room service. Depending on the room it may be a bit cold in winter. Some big groups are staying in this hotel, therefore it may be noisy. The wifi did not work too well.
Avoid this hotel if you're wanting to get your deposit back in a timely manner. Received emails from booking.com saying that I will receive my deposit back and 6 weeks on, where's my deposit? Dno. Also, the term 'Couldn't swing a cat' was clearly invented for these rooms, had to turn into a 2D shape to try and navigate your way from your bed, past you pal and into the bathroom. One positive was that the bathroom was really spacious. Probably would not book again
Very unpolite staff, lazy and with little English spoken. Rooms under the minimum quality standards. Long time awaiting to enter room, poor cleaning. We will never return. Unexpectedly expensive for the service they offer.
Price is good , but you pay for it by no breakfast included and not very clean rooms. Our room was also not cleaned the day between the nights we stayed here. Staff needs a little reminder that they are in the service industry
stayed one night on a longer trip reception was good hotel was located in a favorable position room was clean and fairly well appointed. Brightly coloured decor had a good feel to the place the price was excellent.wort a stay.
We stayed in this hotel July 2013 for the festival, it's in a good location,rooms are clean and the price was fine. Don't expect much in the way of customer service,we saw a staff member when we checked in who was nice enough to be fair,however when it came to checking out there was no one available so we had to wait 2 months and send about 15 emails to get the deposit paid back,eventually it was booking.com that got it back,even then it wasn't quite the full amount we paid (£9 short) We got promise after promise that the transfer had been made so if you do stay at this hotel make sure you tell the staff in advance when you are checking out,good luck!
As for our family, we liked this place. Cute room, good bed, nice bathroom. Everything you need is here. If you need help, there is a phone numbers at the reception and you can call. We had an included breakfast and every morning they brought it to our room: fresh juice, coffee, warm buns and toasts with butter and jam. If you want anything else you should ask at the reception. 8 minutes walking to the nearest beach, 2 minutes walking to the fine cafe with fresh breakfast. 4 minutes to the bars, restaurants in the center. 3 minutes to the Lidl shop.
Been there last summer. Great place, beautiful interior. You can rent that tandem bike for a few Euro. Awesome ride along the sea! And the owner is the sweetest guy you can imagine. Because we were late to catch our train to Valencia he even drove us to the station! If you're going to Benicassim, stay here!
Nos alojamos en una habitación de camas separadas. Cuando llegamos la habitación no tenía luz, pero nos cambiaron la bombilla. La habitación en general, es poco luminosa ya que nuestra pequeña ventana daba a una especie de patio. Las camas eran aceptables pero no tenían protector. El baño muy amplio pero sin apenas muebles, ni utensilios para el aseo. Toalla una por persona y nada más. Lo único a destacar la tranquilidad. Aunque la recepción estuviera abierta de 14:00 a 21:00, a veces la recepcionita no se encontraba. En general, decepcionante, si volvemos no repetiremos.
Hablo solo del apartamento arriba mencionado que es en el que me alojé, no del resto. El apartamento estaba muy sucio, no lo limpiaron ni a mi llegada ni cuando volví la semana siguiente: armarios de cocina con restos de comida, mucho polvo encima de nevera y lámpara del comedor, el suelo de las habitaciones sucios y con pelusas de polvo, cortinas del comedor manchadas,tuve que limpiar el baño porque daba asco, cuando resulta que te cobran 5€ por el servicio de limpieza semanal, el portal igual de sucio que el apartamento y para colmo dejé un jabón de manos y desapareció sabiendo que volvería la semana siguiente, al igual que también desapareció el mando de la televisión. Todas estas quejas se las remetí a la señora de recepción del hotel Rooms Boutique Benicasim que es donde se cogen las llaves del apartamento, con la siguiente contestación: Vale, gracias y lo siento. Y se quedó tan agusto. Lamentable
Rooms Boutique Benicasim places you within a 5-minute walk of Teatre Municipal de Benicassim and Church of Santo Tomas. This 26-room, 3-star pension welcomes guests with conveniences like 3 beach bars and free in-room WiFi.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Rooms also include free toiletries.
At Rooms Boutique Benicasim, guests have access to free WiFi in public areas. You can take advantage of free offsite parking, along with an airport shuttle for a fee. Front-desk staff can assist with luggage storage and tours/tickets.