Napoleon Hotel4.0 out of 5.0
Recent guest reviews
The hotel is situated in a good area, center of beirut, close to everything. However, the hotel itself is dirty, the walls and the ceiling ar pilling, the carpet and the towels have stains. I don't mind the hotel to be old but it MUST be clean. So even if going for a weekend like me ans my friends, i do not recommend this hotel.
rooms:1/5 location:5/5 good location bathroom:1/3 lobby:1/3 pool and gym:0/3 service:2/3 exterior design:1/2 extra:1/12 (spa) total:16/40-price:200-350/room:75/stars:4 my rating (experience): Poor visit
I did not expect this is four star hotel supposed to be one star or less based on the scenes that I was watching in the reception area ...in addition to that the service was the worst I have only asked them to print a single sheet of paper but they rejected and the most worst the towels and bed sheet full of spots and dirty and also hotel need renovation.
I came from USA for a vacation, my room never been cleaned the whole time I was there, I thought I will have a free breakfast and free wifi, wifi was free for one hour only for the whole 24 hours and breakfast was $10 !!!!! The sheets were in a bad shape, they have blood and holes in them , room service was not existed , I had to go and ask for clean towels . I don't recommend this hotel for a homeless
Very very bad hotel with its furniture scratched, unfriendly staff, bathroom is disgusting. Photos didnt completely reflect this awful nightmare experience. Price is too much It didnt deserve more than 10 usd compared to facilities... Nightmare stay!
Well this hotel is in a good location Rooms spaces is good But could be better Equal deal for the price But poor on all aspects Can't recommend it for anyone Carpet smell is awful and very dirty No freewifi No breakfast No safe box Some rooms are reinvoated but still bad So i cant describe the old rooms Don't try it except if you forced
Awful place, glad we only stayed for one night! The carpet was so dirty that we didnt want to remove our shoes, bathroom was the same we didnt want to get into the bath without our flip flops. I emailed the hotel a week before to ask about late check out (was happy to pay for it) as we were meant to arrive very late (3am) . Didnt hear back from them at all. Upon check in I asked what the options are again, the receptionist said that he will take a note and let me know. I have not heard back from him at all. The breakfast was an absolute joke, I would not bother paying for it at all! Staff is is generally unhelpful and doesnt care or know customer service at all.
I stayed there for one night. Compared to the price, the experience was actually better than I expected! The staff was very very friendly and the location is excellent. They have an affordable airport taxi service, free wifi and the bed was like sleeping on a cloud! On the downsides, the facilities are quite old (carpeting not very clean, bathroom needs renovation, ...) and the breakfast was less than average. However, I highly recommend it for one night stays or budget travel.
The staff are friendly, the rooms are clean and the AC works. It all looks tired and when I was there there were buckets catching leaking water in reception. Breakfast is pretty hopeless so not worth paying much for. As a booking.com 'genius'status booking the upgrade to a junior suite for a room price of $40 was excellent value
People here is so unfriendly , everything is a problem. The room is not so nice ...look the pictures. If you book in a foreign money they make terrible bad change The fist morning they come inside early , l was still sleeping...they said so many times " sorry " only to make me up for making immediately the cleaning of the place
- Close to Pigeon Rocks
- Free WiFi in public areas
- Free valet and self parking
- Onsite dining
Located in Hamra within a mile (2 km) of Pigeon Rocks, Napoleon Hotel is within a few miles (5 km) of other popular sights such as Beirut Municipal Stadium. This 69-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free valet parking. Hamra Street and American University of Beirut are a short walk away.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.
All 69 soundproofed rooms feature balconies, minibars, and free newspapers. LED TVs come with satellite channels, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available, and other amenities include phones and desks. Limited housekeeping is available.
Guests of Napoleon Hotel enjoy access to free WiFi in public areas, a meeting room, and a business center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for USD 30 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, free newspapers, and a terrace.
Reviews from Trip Advisor
54.0% of guests recommend this hotelTotal of 125 reviews