XiZhao Temple Hotel4.0 out of 5.0
Recent guest reviews
I don't know why Gate1 Travel (An American Company) would choose a hotel that has a concierge staff that do not speak English. I had a hard time communicating with staff for information and directions to local sites and tourist spots. Although, I give the staff my appreciation for putting a lot of effort to communicate. Nevertheless, it is still inadequate for our needs. The room was poorly lighted and the tub was constantly leaking water on the floor. Moreover, the vent was not functioning properly because of heavy dust build-up. The safe was also inadequate as it malfunctioned on us- we ended up stashing and locking up our valuables with our baggage. The room door was also malfunctioning as it intermittently did not electronically lock properly; we had to call the concierge to have maintenance to secure our room door. Some of my tour mates complained about poor air conditioning and dusty carpet flooring in their rooms. The hotel did have some advantages. It was centrally located in a street with a convenient store, several restaurants, a couple of banks, and a few massage spas. The location was also close to Temple of Heaven , Tiananmen Square, and Forbidden City. Our experience may not reflect the experience of other people. This review is just my overall opinion of our brief stay.
Stayed for 3 nites. Lots of tour groups staying. Read issues about staff not speaking english? Staff spoke english, was very helpful in giving directions. Plenty of restaruants nearby. Large grocery store about 10 minute walk. Temple of heaven park is 30 minute walk and easy directions. Metro is about 15 min walk but crossing major roads can be a challenge. Breakfast was good with plenty of western foods to eat. Rooms were average. AC is requlated. But room was comfortable considering 90 degree heat wave during our stay. Can exchange money at front desk or use ATM at entrance. Overall good stay.
first stay was for a night - room was ok, but stuffy - couldn't regulate a/c and the cable didn't work (didn't care, but...); asking staff for assistance was challenged, as none appeared to speak any English!!?? breakfast = chaos with staff just standing around, not replenishing any food or drink unless asked: total MISS!! second stay was about ten days later: mini suite with lovely, comfortable furniture and bed; clean bathroom with amenities; tea and coffee service, working a/c, free wifi and working cable: what a difference ten days makes!! this time, a few staff spoke English and turned out to be quite helpful and friendly... the breakfast is still a MISS!!
The hotel is rather dated. It had the hardest bed that I have ever slept in. Some in our group had to request extra comforter just to be able to get some sleep. The breakfast buffet was one of the worst I have had. Staff spoke very little English and was rather hard to ask for directions or recommendation. For the positive side, the hotel is centrally located. This is not a hotel that I would go back to as I have stayed at lot better hotels in Beijing.
We were on a tour and they pick the hotels for you. Right off the start some things were different here. The Lobby is in the basement, not the street level. We were lucky to have the tour guide check us all in. There are several people working the desk but only one speaks any English, and he works days. The room was larger than I thought and the bed was harder than I thought. Our room backed up to a grade school behind the hotel (little noise during the day - quiet at night). Large sized bathroom and plenty of room & hot water. They provide two bottles of water a day. The water in the bathroom sink has a label "Not Potable Water" and believe them, use the bottle water to drink, brush teeth and so on. Electric: We were able to plug things into the Chinese Outlet style like my i-phone charger, Kindle and so on. My computer has a three prong plug. None of the hotels outlets on the trip handle a 3 prong and I needed an adaptor at each hotel. Bring your own and save trying to translate 3 prong adaptor! Hint!
The hotel is about 20mins fron the centre of Beijing. The hotel is clean and the room was comfortable enough. The staff have very limited English so if you do have any issues (we didn't) it may be a problem communicating. Very little to see or do in this area. Food is very cheap in the nearby restaurant. If I were to visit again I would stay near or in the centre. This was part of a package offered and there wasn't a choice of hotels. As we only used it as a base for 2 nights before flying to Hing Kong it was ok.wi fi very poor at the time of our stay.
I don't know about others' experience there, as I was reading it was average for most, but honestly average is putting it lightly....Not only I heard complaints after complaints made by every guest I ran into, but our stay there was also not the nicest experiences. The very first day we decided to change hotels as the staff didn't want to turn on the air con by saying it was cold outside (it was the beginning of October). I can understand that...but then you have to say it upfront in your website (which is not official, first glaring red flag) beforehand, and not try to mislead your guest even by sending a repair guy to the room looking as he was fixing the air con, only for them to say later on it was never turn on to begin with when we said it wasn't working still.... After all the inconsistencies they did, and the complaints we heard, not to mention the location and maintenance of the place wasn't the greatest, we decided to change location...and the struggle was such that they ended up giving us money in cash (we paid the deposit with credit card) so we just left...only to found out it was counterfeit money later on...It's worth mentioning that while this was happening a very shady guy was watching everything, and every time we ask for the manager they refuse extremely by saying he lived far away... All in all, the price for this place pair with its location/staff/service so on...not worth it at all!!! Honestly also I'm not picky with the places I choose, as I've stayed in other hostels and shared rooms with like 10 other ppl. However, this 'hotel' not only its staff treats you badly, it's clear it's just there for cover up as the whole place and its operation felt shady constantly.
We arrived at this hotel to join our Tour Group. No one at Reception spoke English, so we took some time to get our room key, and still had no idea when we were meeting our Tour lol. The entrance doesn't say "Temple Hotel", but our taxi driver knew the place luckily. You enter, go down an escalator to reception, which is adjacent to the café and breakfast area. There are a couple of small shops in the hotel. If you walk to the right of the hotel, you will find a convenience store on the opposite side. The main street has a few restaurants, but most don't have English menus. A better option is to leave the hotel, turn left and go under the train tunnel, then turn left into the first street where you will find a bakery and a good noodle restaurant. Our room was comfortable, although it could do with some updating. Breakfast was ok - no eggs or toast available, but we found enough to satisfy. Our tour guide (yes, we finally found her) kept saying what a great location this hotel is in, but we had stayed at the Kapok Hotel nearer to the centre of Beijing previous to this one, and found it much more to our liking. We walked (a long walk, but we enjoyed it) to a park, the Summer Palace, and a huge market (five storeys) nearby while we waited for our tour to join us that evening. If you are a smoker, there is a small exit in the main hallway that the staff use, and we could go there at night - better than standing in the streets (as I've been known to do all around the world lol).
Stayed here as part of a Gate 1 travel tour. This hotel had a friendly staff--slthough they didnt speak English, every time I interacted with them they tried to communicate with me until we understood one another. The lobby is spacious and so is the dinning area. Breakfast was served every morning and it consisted of, what i'm assuming, was typical Chinese breakfast. I was surprised they served fried rice and dumplings for breakfast--maybe it wasnt Chinese, now that I think of it-it could have been Americanized for us travelers. Anyways, the food was great and the service was also. The room was a lot bigger than I expected. It had its basic bathroom, shower, TV, bed, etc...the only reason why i cant give this hotel a 5-star rating is because the bed was rock hard. We woke up with sore backs every day. Either way, that wouldnt stop us from coming back here and staying in this hotel.
This was a nice stop after a long trek across the Pacific. This hotel was made for tour groups it appears, and there were many on hand. Three to be exact to my knowledge, and for good reasons. There was a bank of China ATM at the hotel entry, a cash exchange at the front desk, and enough room to park a bus if you were a talented driver. We were part of a Gate 1 trek across China, so our presence was just part of tour management, but short of a couple of little things, we really liked the place. Room: Had a corner room on the 4th floor which was larger than I expected, had a flat screen, complimentary bottled water (a necessity in China), ample storage, a safe, a large rest room area. All in all if was nicely decorated, and quite clean. Bed: Large, ample pillows, and a very comfortable bed. Not an asian style bed that was not unlike lying on a stack of plywood at Home Depot, but a western style comfortable place to crash. Bathroom: Ample room with tub and glassed in separate shower. I had read TA reviews in which heavy mold was cited in their stories of bathroom atrocities, but I saw none. Housekeeping: Excellent. Room was spotless everyday. Again I had read others complaints, but we had none. Quite the contrary. Wi-fi: Worked well for the sites you could access. Had a VPN that worked ok throughout Beijing, but during further travels, kinda stopped being helpful. China does an exceptional job of blocking what they don't want you to use. Facebook, Google, Netflix, they don't care for a whole lot, and they've gotten quite adept at blocking VPN's. Breakfast: Light years ahead of your basic hotel included breakfast. A mix of local and western dishes served from 7:00am to 10:00am daily. Coffee, tea, bacon, eggs, rice, dumplings, stuff I couldn't identify, juices, and everything I tried was quite good. Neighborhood: The hotel is situated in a light business/residential neighborhood that I quite liked. If leaving the hotel, at the entry if you turn left after a short walk it will get you to the main cross street at the corner of the hotel. From there, if you turn left, you'll find a pharmacy, right and you'll run into a supermarket, restaurants, and coffee. I found it to be a nice neighborhood for exploring, and felt like a very safe spot as well. Staff: Again to disagree with several other reviews on this hotel, I communicated with many staff members at the hotel with no problems in English. While several spoke limited English, they were still quite helpful and all encountered were quite nice. In closing we liked this hotel, the conveniences offered, and the staff, and if traveling again through Beijing, I'd certainly have this place on my list. We particularly enjoyed the Temple in the center of the hotel grounds which the hotel was built around, and shared some common walls. Great atmosphere.
Hongqiao Market is within a mile (2 km) of XiZhao Temple Hotel, and other popular sites like Temple of Heaven are within a couple of miles (3 km). This 118-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a conference center. Located in central Beijing, the hotel is also near Tiananmen Square and Forbidden City.
Enjoy a bite to eat at Chinese Restaurant, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.
The 118 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect free WiFi and LCD TVs with satellite channels and video-game consoles. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, free bottled water, and laptop-compatible safes are also available.
Guests of XiZhao Temple Hotel enjoy access to free WiFi in public areas, a conference center, and a business center. Airport transportation is made easy with an airport shuttle (available on request) for CNY 500 per vehicle one way. A multilingual staff is on hand to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 133 reviews