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Grand Hyatt Beijing

Luxury hotel with 4 restaurants connected to a shopping center in Beijing

VIP Access

Choose dates to view prices

Where to?

Dates

July 2025

2

August 2025

Indoor pool

1 bedroom, premium bedding, down comforters, minibar

Lobby

Exterior

4 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Spa
Free WiFi
Housekeeping

Explore the area

1 East Chang An Avenue, Beijing, Beijing, 100738

Wangfujing Street
‪5 min walk‬
Tiananmen Square
‪12 min walk‬
Forbidden City
‪15 min walk‬
Beijing (PEK-Capital Intl.)
‪21 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Learn more about VIP Access

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Room options

CLUB SUITE TWIN PREMIUM | Living area | LCD TV, iPod dock

CLUB SUITE TWIN PREMIUM

646 sq ft
City view
Sleeps 4
2 Twin Beds

1 King City View | 1 bedroom, premium bedding, down comforters, minibar

1 King City View

334 sq ft
City view
Sleeps 3
1 King Bed

1 KING PREMIUM APARTMENT | 1 bedroom, premium bedding, down comforters, minibar

1 KING PREMIUM APARTMENT

Exceptional

646 sq ft
City view
Sleeps 4
1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Diplomat Suite

City view
Sleeps 3
1 King Bed

Grand Executive Suite | 1 bedroom, premium bedding, down comforters, minibar

Grand Executive Suite

City view
Sleeps 3
1 King Bed

1 bedroom, premium bedding, down comforters, minibar

2 Twin Beds

334 sq ft
City view
Sleeps 3
2 Twin Beds

2 TWIN BED PREMIUM | 1 bedroom, premium bedding, down comforters, minibar

2 TWIN BED PREMIUM

Exceptional

334 sq ft
City view
Sleeps 3
2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Grand Suite King

Exceptional

592 sq ft
City view
Sleeps 4
1 King Bed

1 bedroom, premium bedding, down comforters, minibar

1 King Bed

Excellent

334 sq ft
City view
Sleeps 3
1 King Bed

Family Two-bedroom Apartment | Living area | LCD TV, iPod dock

Family Two-bedroom Apartment

Exceptional

936 sq ft
City view
Sleeps 6
2 King Beds OR 1 King Bed and 2 Twin Beds

Family Club Deluxe Two-Bedroom | 1 bedroom, premium bedding, down comforters, minibar

Family Club Deluxe Two-Bedroom

Very good

936 sq ft
City view
Sleeps 6
2 King Beds OR 1 King Bed and 2 Twin Beds

LCD TV, iPod dock

CLUB SUITE KING PREMIUM

646 sq ft
City view
Sleeps 4
1 King Bed

1 KING BED PREMIUM | 1 bedroom, premium bedding, down comforters, minibar

1 KING BED PREMIUM

Exceptional

334 sq ft
City view
Sleeps 3
1 King Bed

1 King Bed with Club Access Deluxe | 1 bedroom, premium bedding, down comforters, minibar

1 King Bed with Club Access Deluxe

517 sq ft
City view
Sleeps 3
1 King Bed

1 bedroom, premium bedding, down comforters, minibar

1 King Bed with Club Access

Exceptional

334 sq ft
City view
Sleeps 3
1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Club Suite King

646 sq ft
City view
Sleeps 4
1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Club Suite Twin

592 sq ft
City view
Sleeps 4
2 Twin Beds

1 KING BED STUDIO | 1 bedroom, premium bedding, down comforters, minibar

1 KING BED STUDIO

592 sq ft
City view
Sleeps 3
1 King Bed

Apartment, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Apartment, 1 King Bed

517 sq ft
City view
Sleeps 3
1 King Bed

1 KING BED PREMIER - Club Lounge Access | 1 bedroom, premium bedding, down comforters, minibar

1 KING BED PREMIER - Club Lounge Access

517 sq ft
City view
Sleeps 3
1 King Bed

SUITE KING PREMIUM | 1 bedroom, premium bedding, down comforters, minibar

SUITE KING PREMIUM

592 sq ft
City view
Sleeps 4
1 King Bed

1 bedroom, premium bedding, down comforters, minibar

1 King Bed Deluxe

517 sq ft
City view
Sleeps 3
1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Twin Beds (Club Access)

City view
Sleeps 3
2 Twin Beds

LCD TV, iPod dock

Family Club Two-Bedroom Premium

936 sq ft
City view
Sleeps 6
2 King Beds OR 1 King Bed and 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

1 King Bed Deluxe

Sleeps 3
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Apartment Room (Double bed)

Sleeps 3
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

1 King Bed with Club Access

Sleeps 3
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Themed Suite (Double bed)

Sleeps 3
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

CLUB TWO-BEDROOM PREMIUM

Sleeps 4
2 Twin Beds and 1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

SUITE KING PREMIUM

Sleeps 2
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Apartment Room

Sleeps 3
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Themed Suite (Double bed)

Sleeps 3
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Club Deluxe Two-Bedroom

Sleeps 4
1 Queen Bed and 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

CLUB SUITE TWIN PREMIUM

Sleeps 2
2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Themed Deluxe Room - 2-Bedroom

Sleeps 4
2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

1 KING BED PREMIER

Sleeps 2
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Apartment Room - 2-Bedroom

Sleeps 4
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

CLUB SUITE KING PREMIUM

Sleeps 2
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Grand Suite King

Sleeps 3
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Family Friendly Deluxe Apartment Room

Sleeps 3
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

2 Twin Bed Deluxe

Sleeps 2
2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

2 Twin Beds with Club Access

Sleeps 2
2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Family Friendly Apartment Room - 2-Bedroom

Sleeps 4
2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Club Suite King

Sleeps 3
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Guestroom (Double bed)

Sleeps 3
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

1 King Bed

Sleeps 3
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

2 Twin Beds

Sleeps 2
2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room (Queen bed)

Sleeps 3
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

1KING BED PREMIUM

Sleeps 2
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

2 TWIN BED PREMIUM

Sleeps 2
2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

1 King City View

Sleeps 3
1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Club Suite Twin

Sleeps 2
2 Twin Beds

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Ad

2 restaurants, breakfast served

JW Marriott Hotel Beijing

Chaoyang

Pool
Hot Tub
Spa
Free WiFi

$146 nightly

Jul 20 - Jul 21

Total includes taxes and fees

About the neighborhood

Beijing

Located in Downtown Beijing, Grand Hyatt Beijing is within a 10-minute walk of popular sights such as Wangfujing Street and Wangfujing Paleolithic Museum. This 5-star hotel welcomes guests with 518 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Centrally located in Beijing, the hotel is connected to a shopping center and also a short walk from Qianmen Dajie and National Museum of China.

What's nearby

Wangfujing Street - 5 min walk - 0.3 miles
Tiananmen Square - 12 min walk - 0.6 miles
National Museum of China - 12 min walk - 0.7 miles
Forbidden City - 15 min walk - 0.8 miles
The Palace Museum - 19 min walk - 1.0 mile

Getting around

Wangfujing Station - 6 min walk
Beijing East Station - 8 min drive
Capital Intl. Airport (PEK) - 48 min drive

Restaurants

‪长安俱乐部 - ‬2 min walk
‪荷花泰 Lotus Thai - ‬2 min walk
‪一颗红豆 - ‬3 min walk
‪太平洋咖啡 - ‬2 min walk
‪北京饭店莱佛士 - ‬3 min walk

About this property

Grand Hyatt Beijing

Luxury hotel with 4 restaurants connected to a shopping center in Beijing

Grand Hyatt Beijing features a full-service spa, an indoor pool, and a gym. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.

LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include iPod docks, refrigerators, and minibars.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Club Oasis Spa has 8 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English, Russian

Similar properties

Indoor pool

Pool
Spa
Free WiFi
Restaurant

$138 nightly

Jul 6 - Jul 7

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Limo/town car service
Onsite parking options include a garage

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 129 for children
4 restaurants

Restaurants on site

Fountain Lounge 茶源大堂吧
Made in China 长安壹号
The Balcony 景er
The Patisserie酥园

Things to do

Bicycle rentals
Designer stores
Fitness classes
Full-service spa
Health club
Indoor pool
Sauna
Shopping mall
Yoga classes

Family friendly

In-room crib
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center
Meeting rooms

Full-service spa

8 treatment rooms
Couples treatment rooms
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (71 inch wide door)
Hardwood flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchairs on site

More

18 floors
Banquet hall
Built in 2001
Reception hall
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free crib
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Slippers
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

iPod dock
LCD TV with premium satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Minibar
Paper towels
Refrigerator

More

Air conditioning (climate-controlled)
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for CNY 467.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately CNY 258 for adults and CNY 129 for children
Rollaway bed fee: CNY 467.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

Check-in: 3:00 PM—-noon
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

Pool access available from 6:30 AM to 11:00 PM.
Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Beijing Grand Hyatt

Grand Hyatt Beijing

Grand Hyatt Beijing Hotel

Grand Hyatt Beijing Hotel Beijing

Beijing Hyatt

Hyatt Beijing

Grand Hyatt Beijing Hotel

Grand Hyatt Beijing Beijing

Grand Hyatt Beijing Hotel Beijing

Frequently asked questions

Are free cancellation options available at Grand Hyatt Beijing?

Grand Hyatt Beijing provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hyatt Beijing?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Beijing on Jul 6, 2025 start from $206.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Grand Hyatt Beijing?

This hotel is situated in Downtown Beijing within a short 6-minute walk of Wangfujing Street and also 16 minutes on foot from Forbidden City. You'll also find The Palace Museum and Temple of Heaven within a short drive.

Is parking available on site at Grand Hyatt Beijing?

Yes, there is a garage.

Is there a spa available at Grand Hyatt Beijing?

Club Oasis Spa is the hotel's spa and services include couples treatments and massages.

Does Grand Hyatt Beijing include a casino on the premises?

No, Grand Hyatt Beijing doesn't have a casino.

Will I find an indoor pool at Grand Hyatt Beijing?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 11:00 PM.

Is Grand Hyatt Beijing good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 4 restaurants, and a full-service spa.

Does Grand Hyatt Beijing have a hot tub?

No, but this hotel does have a sauna.

Does Grand Hyatt Beijing have a restaurant that serves breakfast?

Yes, Grand Hyatt Beijing has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Grand Hyatt Beijing allow pets to stay free of charge?

No, pets aren't allowed at Grand Hyatt Beijing though service animals are welcome.

Does Grand Hyatt Beijing have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grand Hyatt Beijing?

The closest major airport to Grand Hyatt Beijing is Capital Intl. Airport (PEK), which is 17.3 mi away (48 minutes by car). Another top airport is Beijing (PKX-Daxing Intl.), which is around 27.3 mi away.

Are there rooms with balconies at Grand Hyatt Beijing?

No, there aren't any guestrooms with balconies at Grand Hyatt Beijing.

Does Grand Hyatt Beijing have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Hyatt Beijing.

Grand Hyatt Beijing Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

catriona

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We had a fabulous stay at the Grand Hyatt. Very clean and comfortable. It is attached to a shopping centre so really handy for shops and restaurants. It is so close to Tiananmen Square and the Forbidden city/Palace museum. We ate in the Grand Hyatt taste of China and the food was outstanding. The breakfast was good with excellent choices. Plenty of western food for those that wanted it. I will definitely stay again if we are back in Beijing in future.

View outside

Taste of China restaurant

View from our room

Stayed 4 nights in Mar 2025

10/10 Excellent

Kathlene

Mar 22, 2025

The hotel is perfect for both business and family travelers for its locatiom, amenities, etc., but for the best stay, contact CECILIA, the hotel concierge, before departing for the hotel bc she IS FANTASTIC (!!!) and really made all of the difference in our stay. She will arrange all of your transportation to/from the airpot and hotel, suggest and arrange any activities, make resrvations to restaurants and venues, and ensure every facet of your stay is perfect. The hotel pool is unbelievable and not to be missed, even if just to walk down to see it, the gym and lockers are clean, and the spa and massage staff incredibly accommodating. Bathing suits can be purchased but even just sitting poolside is worth a visit.

Stayed 3 nights in Mar 2025

8/10 Good

Rui

Traveled with family

Mar 19, 2025

Liked: Staff & service, amenities

Great location but the building age shows

Stayed 4 nights in Mar 2025

10/10 Excellent

Matthew

Business traveler

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

8/10 Good

alison

Mar 14, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Naran

Jan 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice

Stayed 2 nights in Jan 2025

10/10 Excellent

Kei Chu

Jan 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

10/10 Excellent

daoxin

Traveled with family

Dec 31, 2024

Liked: Amenities

Dlu

Stayed 3 nights in Dec 2024

10/10 Excellent

Juan

Dec 13, 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Woan Pin

Dec 4, 2024

Liked: Cleanliness, staff & service, room comfort

Great location.

A great location and the quality of food in the restaurants is superb. Enjoyed the very spacious gym during the week stay. However, the room is a little small and decor is dated.

Stayed 7 nights in Nov 2024

10/10 Excellent

Fayrouz

Nov 25, 2024

Stayed 4 nights in Oct 2024

10/10 Excellent

Raymond, burlingame

Business traveler, Traveled with partner

Nov 17, 2024

Liked: Amenities, property conditions & facilities

good location unique swimming pool

Stayed 3 nights in Nov 2024

10/10 Excellent

LILY

Nov 16, 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

Alfredo

Nov 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent Hotel

Stayed 4 nights in Nov 2024

10/10 Excellent

Woogeun

Nov 10, 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

David

Nov 8, 2024

Stayed 9 nights in Oct 2024

10/10 Excellent

Godfrey, Diego Martin

Traveled with partner

Oct 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It’s situated centrally in downtown Beijing above a large mall with excellent facilities: metro stations with full connectivity to the amazing rail network. The area is next to Wangfujing street : the shopping mecca. The mall has tons of dining options. The staff are fantastic and very helpful- tip: download a good translation app and you will be glad you did.

Stayed 5 nights in Oct 2024

10/10 Excellent

Battsatsral

Traveled with family

Oct 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good

Stayed 2 nights in Oct 2024

10/10 Excellent

Mohamed

Oct 21, 2024

Liked: Cleanliness, staff & service

Stayed 5 nights in Oct 2024

10/10 Excellent

Anbo, Jersey City

Traveled with family

Oct 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, highly recommended

Stayed 1 night in Oct 2024

10/10 Excellent

Eugene

Traveled with family

Oct 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place to stay, very comfortable and they make us feel very welcome when we arrived

Stayed 4 nights in Sep 2024

10/10 Excellent

Tatiana

Sep 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Traveled with family

Sep 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Extraordinary hotel, easy access to the mall, close to Tiananmen Square and the Forbidden City. Excellent staff service and excellent value for money. I would not hesitate to stay there again.

Stayed 4 nights in Aug 2024

8/10 Good

Fiona

Traveled with family

Aug 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location, adjoining shopping mall so plenty of places for food…. Hotel restaurants expensive and bar soulless

Stayed 4 nights in Aug 2024

10/10 Excellent

Sven

Aug 28, 2024

Liked: Staff & service, amenities, property conditions & facilities

Having read mixed reviews about old and new rooms I decided to book this hotel given it has the best location in downtown Beijing. I had a rough start, upon arriving on the metro and walking through the mall to find locked doors inside the mall to the hotel with no directions how to walk outside and around the mall in the rain to find the entrance. It was not straightforward and nobody knew where it was to help as the mall was filled with tourists. Finding the hotel entrance was not easy. Tired aggregated and wet I finally got into the room and I had booked which was the apartment as I thought having a washing machine would be a great convenience. Unfortunately, the apartment room was very dated and it had been smoked in many times. After 30 minutes I just could not take the residual smoke smell anymore and dragged myself down to the lobby hoping for a new room. The front desk came through with 5 stars and put me in a beautiful new room which I spent 3 nights in. The hotel lobby and restaurants are first class and beautiful, great pool and gym and the breakfast rivaled any that I have been to, it was simply outstanding! My stay went from starting out as a disaster to one of the top I have stayed in. Make sure you book one of the new rooms on the website and not the apartment and you will be impressed. Oh and the restaurant “Made in China” lives up to its Michelin rating! Excellence!!! I will be back on my next visit! Cecilia the concierge was also a pleasure!

Stayed 3 nights in Aug 2024

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