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CITIC Hotel Beijing Airport

3.5 out of 5.0

Recent guest reviews

Through the "Message Hotel" link in the Orbitz confirmation email, I inquired airport shuttle pick up information. Reply emails came back in just a few hours. I am impressed since another hotel did not reply after a few inquiries (so I have to cancel that reservation because of the lack of instruction to go to that hotel). The room was spacous. I hope that the heater works better since the room downstairs was very cold during the stay. Breakfast was fine.

The hotel is just perfect to be close to the airport, they offer a shuttle (but only till 11 pm, so if you get later than that then you have to pay a taxi to get there, which is not expensive due to the proximity), the service, could be a lot better, they do not even care about the guests and do not provide with any info that you may need, and when you ask they just give an ugly face and respond very limited.

Finding the shuttle stop was a bit challenging and the posted schedule isn't accurate, but it served my transit purposes well. An ATM would be great, and some way to get food for late arrivals would be ideal.

Very weak internet connection first night. Changed rooms next day to be able to use internet. One little soap for shower and washing hands. Housemaid not leave new soap next day.

A frequent and free airport shuttle is the advantage of this modest hotel. After the high prices in Beijing and Shanghai, this hotel is a "bargain" for one night. There is an enjoyable neighborhood setting that is good for walking, and many foot massage places nearby.

Hotel offers airports shuttles to and from either terminals 1&2 or terminal 3. It's quite close to the airport with room service and restaurants within, but also close to several other local restaurants if you want to go out. I do wish that the fitness facilities were open early in the morning. Breakfast buffet was great.

I had early flight so I chose this hotel for its proximity to terminal 3. It turns out pretty nice, will definitely stay again.

I have been staying in this hotel several times. It was not located in an easy-find location. My taxi driver was very unhappy to get me to the hotel. My room is small and out-of-date. I could not use internet in my hotel room, and the bath tub and sink did not drain well. My stay is only for two days, so I tolerate those.

This is an old, run down hotel. Many people smoking, from the door people to customers inside the lobby. People sleeping on dirty lobby sofas, room seemed clean, but smelled old. This would be a 1 or 2 star hotel anywhere in the world, except China.

Room was ok, but hidden gratuity fees throughout and spotty wi-fi connection. Staff was friendly and helpful.

The hotel is old but still in good condition overall, only the carpet inside the room looks dirty.

Good experience.....open gift shop earlier so I can buy stuff in a.m.!

Great hotel for a short layover in China. I loved the free airport transportation.

The hotel is very much worth the low cost. The restaurant in it is adequate. Only issue: taxi driver did not know where it was.

This hotel is ideal for an overnight stay to catch early flight. It provides convenient free shuttles to the airport. The room is clean but a little bit old. There is not much to explore in the surrounding area.

the hotel is outdated and in need of TLC and renovation

The Hotel had many amenities and the staff all spoke English. Several gift shops and resturants inside the hotel. Very close by and in walking distance were many shops and places to eat.

The hotel is located kind of far from the airport. There aren't many restaurants in the nearby town. There is one within the hotel, expensive but the food quality is not as good.

This hotel offers complimentary shuttle services to and from the airport with the fixed schedule. Rooms and clean and cozy, staffs are very friendly and helpful.

The hotel was fine. It is a little far from the airport but the bus service was very good. Take care when getting a massage - ask only for a massage therapist.

No.9 Xiao Tianzhu Road Beijing Beijing

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

CITIC Hotel Beijing Airport places you 5 mi (8 km) from New China International Exhibition Center. This 408-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and free in-room WiFi. It's near the airport and also within a 30-minute drive of National Agricultural Exhibition Center and North Star Shopping Mall.


Dining

This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 5:30 AM to 10:30 AM.


Rooms

The 408 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect free WiFi and wired Internet, along with satellite TV. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Safes and desks are other standard amenities.


Property features

CITIC Hotel Beijing Airport features an indoor pool, an outdoor pool, and a children's pool. There's free parking, as well as a free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a health club, outdoor tennis courts, and free WiFi in public areas.

Room options

Standard Loft

King 1 | Sleeps 3

Deluxe Room

King 1 | Twin 2 | Sleeps 3

Premium Loft

King 1 | Sleeps 3

Family Room

Full 1 | Sleeps 4

Guest reviews for CITIC Hotel Beijing Airport

Everyone (12) Business (9) Couples (2) Family (4) Other (4) Friends (1)
4

prompt and clear pre-arrival email communication

Everyone

Through the "Message Hotel" link in the Orbitz confirmation email, I inquired airport shuttle pick up information. Reply emails came back in just a few hours. I am impressed since another hotel did not reply after a few inquiries (so I have to cancel that reservation because of the lack of instruction to go to that hotel). The room was spacous. I hope that the heater works better since the room downstairs was very cold during the stay. Breakfast was fine.

By , from U.S.A. on Dec 3, 2017

Review comment responded on Dec 12, 2017

Thank you for staying at CITIC Hotel Beijing Airport & sharing your experience with us. As the very first official 4 star hotel in the entire airport area, we fully aware of our long history. We are committed to constantly renewing and remodeling outdated facilities, as well as providing hospitable service like your home away from home. See you next time.

4

well located

Everyone

The hotel is just perfect to be close to the airport, they offer a shuttle (but only till 11 pm, so if you get later than that then you have to pay a taxi to get there, which is not expensive due to the proximity), the service, could be a lot better, they do not even care about the guests and do not provide with any info that you may need, and when you ask they just give an ugly face and respond very limited.

By , from USA on Nov 3, 2017

Review comment responded on Dec 12, 2017

Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.

4
Everyone

Finding the shuttle stop was a bit challenging and the posted schedule isn't accurate, but it served my transit purposes well. An ATM would be great, and some way to get food for late arrivals would be ideal.

By on Sep 18, 2017

Review comment responded on Sep 22, 2017

Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.

3

isolated hard to find location

Everyone

Very weak internet connection first night. Changed rooms next day to be able to use internet. One little soap for shower and washing hands. Housemaid not leave new soap next day.

By , from New York on May 25, 2017

Review comment responded on Jun 5, 2017

Thank you for taking time to give us your feedback & deeply sorry for the inconvenience caused, we will strengthen staff training for improving all service quality, trust it can be bring a new experience to your next Beijing trip, look forward to welcoming you back soon.

3

close to beijing airport

Everyone

A frequent and free airport shuttle is the advantage of this modest hotel. After the high prices in Beijing and Shanghai, this hotel is a "bargain" for one night. There is an enjoyable neighborhood setting that is good for walking, and many foot massage places nearby.

By on Apr 13, 2017

Review comment responded on Apr 18, 2017

Thank you for taking the time to share your recent experience here. We are very happy to read that you had 'an amazing experience. We look forward to having you back with us again soon!

4

long layover in beijing??

Everyone

Hotel offers airports shuttles to and from either terminals 1&2 or terminal 3. It's quite close to the airport with room service and restaurants within, but also close to several other local restaurants if you want to go out. I do wish that the fitness facilities were open early in the morning. Breakfast buffet was great.

By , from Ulaanbaatar, Mongolia on Mar 7, 2017

Review comment responded on Mar 17, 2017

Thank you for taking the time to share your experience during your stay. Your comments are indeed valuable to us, as they help us to exceed guest expectations and create value at every encounter. We will reflect your comments to our management team & certainly will find a way to improve. In the near future, we look forward to welcoming you back.

5

nice hotel

Everyone

I had early flight so I chose this hotel for its proximity to terminal 3. It turns out pretty nice, will definitely stay again.

By , from Washington DC on Feb 7, 2017

Review comment responded on Mar 17, 2017

Thank you for taking the time to give us your feedback, and we look forward to welcoming you once again at CITIC Hotel Beijing Airport.

2

getting worse

Everyone

I have been staying in this hotel several times. It was not located in an easy-find location. My taxi driver was very unhappy to get me to the hotel. My room is small and out-of-date. I could not use internet in my hotel room, and the bath tub and sink did not drain well. My stay is only for two days, so I tolerate those.

By , from USA on Jul 11, 2016

Review comment responded on Jul 20, 2016

Thank you for choosing CITIC Hotel Beijing Airport. As the oldest 4 star hotel in airport area, after 20 years’ operation, we are facing some challenges in maintaining high service quality among all hotel facilities, and we are working on improving those aspects currently. Expecting to offer you different and better experience for your next stay with us, and looking forward to serve you again at CITIC Hotel Beijing Airport. Wish you a wonderful day ahead. Thank you.

2

this is not a 3 star hotel

Everyone

This is an old, run down hotel. Many people smoking, from the door people to customers inside the lobby. People sleeping on dirty lobby sofas, room seemed clean, but smelled old. This would be a 1 or 2 star hotel anywhere in the world, except China.

By , from Lexington, KY on Jul 1, 2016

Review comment responded on Jul 20, 2016

Thank you for choosing CITIC Hotel Beijing Airport. As the oldest 4 star hotel in airport area, after 20 years’ operation, we are facing some challenges in maintaining high service quality among all hotel facilities, and we are working on improving those aspects currently. Expecting to offer you different and better experience for your next stay with us, and looking forward to serve you again at CITIC Hotel Beijing Airport. Wish you a wonderful day ahead. Thank you.

3

decent but bad location

Everyone

Room was ok, but hidden gratuity fees throughout and spotty wi-fi connection. Staff was friendly and helpful.

By on Jun 1, 2016

Review comment responded on Jun 29, 2016

Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.