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Recent guest reviews

Always friendly staff, good breakfast, very convenient,.

The property is located very conveniently near the interstate. The staff at the front desk was very accommodating and friendly. The morning breakfast wasn't all that good but I would still recommend staying here while on the road.

Clean, friendly, great breakfast, stayed one night in our way down south, convenient to interstate

The first room I was allocated was next to a driveway and low auto exhaust made the windows vibrate loudly. I asked for a different room and was given one. I consider this excellent service. The second room was excellent.

The best thing about our stay at this hotel was the breakfast. It was very good. That's all I can say that was positive. The room smelled, didn't look clean and was dismal. The toilet wasn't working well. The Ops Manager came with a plunger and then a snake, but it still didn't work well. After he worked on the toilet, the toilet water was on the floor and no one cleaned it up. Would not stay here unless they did some serious renovations.

Nothing fancy, but nothing horrible...inexpensive, very 70's style hotel except for bed which was quite comfortable.

Pros: very nice, helpful, and friendly staff. Very close to anything you need in town. Cheapest rates. Cons: Bathroom had used panties in it before I even got my bags unloaded, cigarettes were still left in ashtray, fridge smelled like mildew, and paperthin walls meant I could hear people having loud relations several rooms away. Also about 90% sure back parking is used for drug deals due to seclusion and not well lit. One car parked for over an hour and had several other vehicles stop by for just a few minutes then leave. Not sure if I'll stay here again.

Great for a quick overnight stop. Clean and quiet.

The hotel itself is very old. The staff is polite; but "cold". The continental breakfast is OK.

Due to WV floods we were required to overnight someplace and these guys had room. I guess finding a bottle of shampoo in my toilet upon arrival was a bit of a turnoff. Everything else as one would expect in a cheap roadside motel.

Welcoming front desk staff. Clean room. Good value for price. Nice complimentary breakfast.

It was worth the money. The location is superb. The lady in the reception area was very helpful and accommodating.

First day stay was good. On the second stay there was no room service. When I tried to call the front desk to complain, there was no cord from the phone to the phone jack. Maintenance replaced the cord and brought clean towels; however, the soiled towels were not taken or waste cans emptied. We completed our stay after the third night.

The bed was like sleeping on a concrete floor, the sink was very slow to drain and the wardrobe and dresser shook as you walked past. For the price you don't even get coffee for the coffee pot. Will never stay there again!

I was very happy that I didn't need to worry about my prepaid arrangements. Breakfast was satisfactory and the staff were helpful and kind. My only unexpected encounter was to learn that my room would be on the third floor in another building on property...just saying. :)

Hotel is in midst of some up-grading, but the room was clean and comfortable. The staff was friendly and accomodating. We will probably stay there again.

The Econo Lodge Beckley is a quite depressing place. When you enter the hallway to the rooms a strong smell of smoking welcomes you. Yuck! The rooms are dark with very little lighting; when you open the curtains to let in some natural light, you look out against a wall with a little opening in front of it - even the sight of a parking lot would be more uplifting. The breakfast room has the charm of a waiting area of a train station, nobody wants to sit there! Overall, the place needs a serious face lift to become attractive to guests!

Easy check in, great staff, room was ready and clean....close to everything to do.

It was a very short night for us(6hrs), but the rooms where clean and comfortable. The front desk was wonderful!

Harper Rd Beckley WV

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • Laundry facilities

Within a short walk of Raleigh General Hospital, Smart Hotel is within 2 miles (3 km) of Tamarack Conference Center. This 30-room hotel welcomes guests with a coffee shop/café and conveniences like free in-room WiFi and free self parking.


Dining

Get a pick-me-up at the coffee shop/café.


Rooms

All of Smart Hotel's 30 rooms are heated and have an array of amenities, including microwaves, refrigerators, and free long-distance calls. Guests can expect to find free WiFi and TVs with cable channels. Free local calls, hair dryers, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Smart Hotel features a fitness center, free WiFi in public areas, and a meeting room. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Double Room

1 King Bed | Sleeps 3

Double Room

2 Double Beds | Sleeps 4

Double Room

1 King Bed | Sleeps 2

Guest reviews for Smart Hotel

Everyone (10) Couples (5) Business (1) Family (2) Other (5)
4
Everyone

Always friendly staff, good breakfast, very convenient,.

By on Sep 9, 2019

4
Everyone

The property is located very conveniently near the interstate. The staff at the front desk was very accommodating and friendly. The morning breakfast wasn't all that good but I would still recommend staying here while on the road.

By on Jul 31, 2019

4
Everyone

By on May 6, 2019

5
Partner Couples

Clean, friendly, great breakfast, stayed one night in our way down south, convenient to interstate

By on Feb 24, 2019

4
Everyone

The first room I was allocated was next to a driveway and low auto exhaust made the windows vibrate loudly. I asked for a different room and was given one. I consider this excellent service. The second room was excellent.

By , from Barrie, Ontario, Canada on Nov 4, 2018

1

go past this hotel

Everyone

The best thing about our stay at this hotel was the breakfast. It was very good. That's all I can say that was positive. The room smelled, didn't look clean and was dismal. The toilet wasn't working well. The Ops Manager came with a plunger and then a snake, but it still didn't work well. After he worked on the toilet, the toilet water was on the floor and no one cleaned it up. Would not stay here unless they did some serious renovations.

By on May 15, 2018

3

just a place to sleep

Everyone

Nothing fancy, but nothing horrible...inexpensive, very 70's style hotel except for bed which was quite comfortable.

By on Jan 16, 2017

2

close to everything in town

Everyone

Pros: very nice, helpful, and friendly staff. Very close to anything you need in town. Cheapest rates. Cons: Bathroom had used panties in it before I even got my bags unloaded, cigarettes were still left in ashtray, fridge smelled like mildew, and paperthin walls meant I could hear people having loud relations several rooms away. Also about 90% sure back parking is used for drug deals due to seclusion and not well lit. One car parked for over an hour and had several other vehicles stop by for just a few minutes then leave. Not sure if I'll stay here again.

By , from Beckley, WV on Dec 27, 2016

4
Everyone

Great for a quick overnight stop. Clean and quiet.

By on Nov 2, 2016

2

an ok stay

Everyone

The hotel itself is very old. The staff is polite; but "cold". The continental breakfast is OK.

By , from Chapel Hill, NC on Jul 20, 2016

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