The room given was smoking one, the break fast was empty.
Nothing to like, nothing unique. The room need upgrade with better furniture and the property was noisy.
The room was dirty with a broken lock on the door. Soap was industrial with no shampoo. Not a good place.
I made a 391.00 reservstion it was sippise to be for 2 rooms they didnt have it. The lady told me no . i didnt even stsy there i cancelled brcause i needrd two rooms. I need my money back for reservation . 391.00 is alot of money for yall to take when i cancelled and im still being charged.
The only thing I like is the smell in the room. The clean is ok I can see 🕸 in the corner and next to the a/c. The a/c is dirty . I ask for extra shampoo and I wait like 5mints then she said I don’t have here you have to wait until housekeepers come. The breakfast was ok nothing special.
Price was great. Rooms are a little dated. Light in the bathroom and the lamp next to the bed were both broken. Overall is was a nice stay, bed was comfortable and the room was clean
Located in Mid City South, Quality Inn Baton Rouge East I-12 is within a 10-minute drive of popular attractions such as Mall of Louisiana and Perkins Rowe. This 112-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Free self-serve breakfast is included with your stay and awaits you on weekdays from 6:00 AM to 9:30 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
At Quality Inn Baton Rouge East I-12, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, coffee/tea in a common area, and a microwave in a common area.
The room given was smoking one, the break fast was empty.
Nothing to like, nothing unique. The room need upgrade with better furniture and the property was noisy.
The room was dirty with a broken lock on the door. Soap was industrial with no shampoo. Not a good place.
I made a 391.00 reservstion it was sippise to be for 2 rooms they didnt have it. The lady told me no . i didnt even stsy there i cancelled brcause i needrd two rooms. I need my money back for reservation . 391.00 is alot of money for yall to take when i cancelled and im still being charged.
I apologize for any inconvenience. Please contact us directly so we can discuss. Your feedback is always appreciated.
Dear Valued Guest, We are sorry to hear that your experience did not meet your expectations concerning your stay at our property. We shall strive to continue making improvements so that we provide exceptional service with the comfort of home at a price of great value. Perhaps in the future, you may consider staying with us again so that we may provide you with a quality experience. Sincerely, Sarah Wilhite Front Desk Manager
The only thing I like is the smell in the room. The clean is ok I can see 🕸 in the corner and next to the a/c. The a/c is dirty . I ask for extra shampoo and I wait like 5mints then she said I don’t have here you have to wait until housekeepers come. The breakfast was ok nothing special.
Thank you for filling out the Guest Review Survey. I am quite interested in who would have told you that to get shampoo would take 5 minutes since we have that amenity available at the Front Desk. Once again thank you for your business and we shall see you during your next stay!
Dear Valued Guest, Thank you for taking the time to rate your stay at our property. We appreciate your feedback and will put it to good use right away. While it seems we met your expectations concerning this stay, next time we hope to exceed your expectations! Sincerely, Sarah Wilhite Front Office Manager
Price was great. Rooms are a little dated. Light in the bathroom and the lamp next to the bed were both broken. Overall is was a nice stay, bed was comfortable and the room was clean
Dear TJ, Thank you for taking the time to fill out the Guest Survey concerning your stay at our property. We are happy you gave us a good score despite the two little hiccups you had with the bathroom light and the night stand lamp. We will speak with Maintenance and investigate the issue. Please contact the front desk immediately should any issues arise because we would want to resolve them immediately so you can have the best stay possible. Thank you for bringing our attention to the matter and thank you for your business. We look forward to seeing you during your next stay! Sincerely, Sarah Wilhite Front Office Manager
Thank you for your recent stay with us. We are sorry we were not able to give you the level of service you deserve. Please know all our rooms are nonsmoking. We will continue to use your feedback to enhance our guest's stay. The information has been given to the proper departments and will be corrected.