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Relax Inn - Batavia

2.5 star property

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Basic Double or Twin Room, 2 Queen Beds, Non Smoking | Minibar, individually decorated, individually furnished, desk
Lobby
Exterior
Hallway
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
8212 Park Rd, Batavia, NY, 14020
  • Place, Palm Island Indoor Waterpark
    ‪5 min walk‬
  • Place, Batavia Downs Casino
    ‪18 min walk‬
  • Place, Centennial Park
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬

Room options

View all photos for Basic Double or Twin Room, 2 Queen Beds, Non Smoking

Basic Double or Twin Room, 2 Queen Beds, Non Smoking | Minibar, individually decorated, individually furnished, desk

Basic Double or Twin Room, 2 Queen Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Batavia

Within a short walk of Palm Island Indoor Waterpark, Relax Inn - Batavia is within a mile (2 km) of Batavia Downs Casino. This 20-room motel has in-room conveniences like microwaves, minibars, and coffee makers.
View more Motels in BataviaOpens in a new window

What's nearby

  • Palm Island Indoor Waterpark - 5 min walk - 0.3 miles
  • Batavia Downs Casino - 18 min walk - 1.0 mile
  • Batavia Downs - 2 min drive - 1.2 miles
  • Centennial Park - 2 min drive - 1.4 miles
  • Holland Land Office Museum - 3 min drive - 1.6 miles

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 42 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬16 min walk
  • ‪Subway - ‬20 min walk
  • ‪34 Rush - ‬16 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Relax Inn - Batavia

Guests staying at Relax Inn - Batavia enjoy free WiFi in public areas and a terrace. Free parking is available if you drive. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Microwaves, minibars, and coffee makers are also available.

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Quality Inn & Suites Palm Island Indoor Waterpark
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  • Breakfast included
  • Pet friendly
  • Waterslide
  • Parking included
4.6 out of 10, 1,004 reviews
$72 nightly
The price is $80
Jun 15 - Jun 16
Total with taxes and fees
Quality Inn & Suites Palm Island Indoor Waterpark

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room crib
  • In-room microwave

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet, per day
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Relax Inn Batavia
Relax Batavia
Relax Inn - Batavia Motel
Relax Inn - Batavia Batavia
Relax Inn - Batavia Motel Batavia

Frequently asked questions

Is a free cancellation option available at Relax Inn - Batavia?

Relax Inn - Batavia provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do around Relax Inn - Batavia?

This motel is located in Batavia, a short 6-minute walk from Palm Island Indoor Waterpark and also 15 minutes on foot from Batavia Downs Casino. You'll also find Dwyer Stadium and Centennial Park within a short drive.

Will I be able to park at Relax Inn - Batavia?

Yes, self parking is offered for free at the motel.

Does Relax Inn - Batavia feature a casino on the premises?

No, Relax Inn - Batavia doesn't have a casino.

Is there an indoor pool at Relax Inn - Batavia?

No, there is no indoor pool at this motel.

Is Relax Inn - Batavia good for couples?

Couples staying at this motel will appreciate amenities like a deep soaking bathtub and a minibar as well as a 24-hour front desk.

Does Relax Inn - Batavia have a hot tub?

No, this motel doesn't have a spa tub.

Does Relax Inn - Batavia have a restaurant that serves breakfast?

No, Relax Inn - Batavia doesn't have a restaurant that serves breakfast.

Does Relax Inn - Batavia allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Relax Inn - Batavia for a fee of USD 20.00 per pet, per day.

Does Relax Inn - Batavia have connecting rooms available?

No, there aren't connecting guestrooms at this motel.

Where is the closest airport to Relax Inn - Batavia?

The closest major airport to Relax Inn - Batavia is Buffalo Niagara Intl. Airport (BUF), which is about 27.7 mi away. Another top airport is Greater Rochester Intl. Airport (ROC), which is around 27.8 mi away.

Can I book a room with a balcony at Relax Inn - Batavia?

No, you won't find guestrooms with balconies at Relax Inn - Batavia.

Relax Inn - Batavia Reviews

Reviews

5.4
Rating 10 - Excellent. 14 out of 102 reviews
Rating 8 - Good. 17 out of 102 reviews
Rating 6 - Okay. 25 out of 102 reviews
Rating 4 - Poor. 15 out of 102 reviews
Rating 2 - Terrible. 31 out of 102 reviews

5.6/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet right nexto thruway .
Stayed 2 nights in Oct 2024
Verified

8/10 Good

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Batavia downs
Stayed 1 night in Jun 2023
Verified

8/10 Good

David

Liked: Cleanliness
Good deal for the money
Stayed 1 night in Apr 2024
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Lucas

Disliked: Cleanliness, staff & service, amenities
Moat disgusting hotel ever. Literally a trap house. Disgusting and dirty. Never seen anything like it. No lights in building other than room. Dirty with food and trash all over the place. Mold in the showers and room. I literally slept in my truck with my doors locked. This hotel should be taken off hotels.com and the cops should clear it out.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Katherine

Disliked: Cleanliness, amenities, property conditions & facilities
No problems, but they are in the middle of a renovation.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was remodeled and clean. Coffee machine and fridge in room. Parking was right by room and plenty of outdoor lighting. Security camera on site. Casino shuttle available to Batavia Downs. Not far with car from shopping centers. Overall price was good and hotel manager listened and knew what he was doing. Will go there again. Felt safe!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
no internet at my building room but the page said WIFI free. But I need goto the office area to get internet
Stayed 1 night in May 2025
Verified

2/10 Terrible

Cassie

Disliked: Amenities, property conditions & facilities
Very dirty and musty; rooms smelled very strongly of cigarettes. Checked out same day and found a different place to stay.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Elise

Disliked: Amenities, property conditions & facilities
Security was sketchy. You could see space all around the door. Nighttime lighting was ver poor. Outside doors were not secure. The room smelled clean. Beds were comfortable.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Adam

Liked: Cleanliness
The room was clearly an ex-Best Western property. Weak lighting, bathroom needs some work done. Vebt fan switch not working.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like black hair in the shower, no water pressure, a heating unit that smells like cat pee, rock hard mattresses, wall recepticals that have no covers and like a room that stinks...... this is the place for you. In a pinch it is better than sleeping in your yard, but I would not stay here unless your shot record is up to date.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wrote on the bathroom mirror "Clean me." I was actually leary about taking a shower.
Stayed 1 night in May 2024
Verified

4/10 Poor

Jennie

Very dirty and a lot of things were broken
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Cyera

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of manger guy of this place should be fired. He was using a key and breaking into our room at 9:30 am when checkout wasn’t until 11. He also would stare us down the whole time making us very uncomfortable.
Stayed 2 nights in Jun 2022
Verified

4/10 Poor

Michael

Disliked: Cleanliness, amenities
there was a lot of dust and cobwebs and dead potato bugs in all the corners and on the bed frame. There was hair in the bathtub drain that I had to clean out to get the water to go down. I would recommend spending the extra money there are many motels in this area. This is not a place. If they raised there cleaning standard it probably wouldn't be a bad Motel
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

DAVID

Disliked: Cleanliness, amenities, property conditions & facilities
No light in stair and corridor.....Real safety issue during night and ear;y morning
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible all around horrible room was dirty had a smell microwave and fridge looked like it haven't been clean in months linen had stains all on them towels where dingy with rips and holes in them. Checking in i was standing there for 20 mins before someone came to check me in upon check out door was locked and i was told to leave key in outside window seal i will never book there again
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Piperato

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, stains and hair on sheets went to complain door was locked to lobby. Had to go and buy sheets and pillows towels to even be able to sleep. Shower was broken, dead bugs and cobwebs in bathroom. Floor was filthy and black. Towels were worn out and dirty/stained. Toilet was broken. Zero people around to help. Checked out asap and of course door was locked. Buzzed over till someone came out. Man was in pajamas and no shoes. Took the card out of my hand and shut and locked door on my face literally. I’d give it zeros if possible. This is what I’d expect from a $70-$80 motel but at $160 a night I’m extremely angry, especially bc I paid for 2 nights and had to leave.
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to check in from another hotel. Never met anyone from this hotel and then copied my credit card. I also am on the first floor and only one lock on door. I dont think I will be able to sleep tonight. I don't feel safe. Parking is in the same driveway as Best Western. How deceiving
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Lindsey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Kim

Disliked: Amenities, property conditions & facilities
Not as clean as I would like. No internet.
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Leslis

Disliked: Staff & service, amenities, property conditions & facilities
I never got in the room the lobby was locked and closed when i came to check in
Stayed 1 night in May 2022
Verified

6/10 Okay

Jennifer

Liked: Cleanliness

Not great.

Eh….it was just ok. Room was freezing when I got there. No one at reception when I wanted to check in. Had to call and then go across the parking lot to the Best Western to have them let me into a room. I don’t even think they had my reservation down. Smelled a little like mildew. Only 3 channels on TV. ALL SPORTS!
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unkeeped

I will not stay there agin if im in the area agin.
Stayed 4 nights in Oct 2021

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