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HARRIS Hotel Batam Center

3.5 out of 5.0

Recent guest reviews

My family enjoyed our stay from 9 March to 11 march 2018, excellent location, good hotel, clean rooms! We got a good view of the sea facing the incoming ferries. Though there was development of the apartment ongoing that did not despair us from enjoying the view

Hotel was just beside ferry terminal and the check in process was simple and does not take so long. The rooms were clean and nice too. Shopping mall is just across the bridge from the ferry terminal next door. Would come again next time

1. Location: is the first factor I think of this hotel. Next to the Batam center port. 2. Room: spacious! Love it. Had a nice sleep. 3. En suite bathroom: only shower but it was enough. 4. Lobby: was ok with the restaurant located behind the check in counter. 5. Breakfast: was ok still no smoked salmon. 6. Check-in and check-out: not too long but not too quick. 7. Attentiveness: thanks for providing friendly staffs. 8. Psstttss relax yourself with the relaxing aromatherapy in your room. Best option if you stay in Batam with easy access to mall and port.

While this hotel is clean and tidy it most certainly is not a 4 star property. I’d rate it more like an Ibis in quality but I assume due to its facilities it is a 3 star. Rooms - the rooms are large enough with a comfy bed. I did not turn on the tv but did use the WiFi which they make very easy to use. I found the bathrooms quite rundown and as a consequence not aligned with the rest of the room. Paint peeling off the wall is never attractive. I did however think that the toiletries were handy. Breakfast is okay - they have a lot of nationalities to cater for which I think is hard but for me it was okay. I like the coffee - cappuccinos were great. The bar. They boast some cocktails but when it came down to it we were told only margaritas. It was undoubtedly the most terrible drink I’ve ever had. I sent it back after one sip because it tasted terrible and the strawberry juice was separated from the alcohol. The bar tender did so it again but it did not improve so I did not drink it at all. I ended up just having a beer. Given that I returned the cocktail twice with only a sip gone I was surprised to still have to pay for it. The bar tender took a good 20 mins to make them so I’d rather have preferred if he’d said that there were no cocktails. If you are outside there are mosquitos so just take some repellant with and it’ll be fine.

Is our third stay at this hotel, we stayed 3 nights.we had some problem with airco in room 417 however staff promptly came to resolve it. Location great next to ferry terminal and mega taxi from hotel taxi stand is very expensive , just going on the main road u can bargain for half the rate of hotel.breakfast refills (eg juice, fruit)only happen on request this stay...bread was very hard and not fresh...

Harris Hotel Batam Centre was in a very strategic position which was great for a one night stay. The ferry terminal and Mega mall were a 5minutes walk away from the hotel itself which was very convenient when looking for food and entertainment. The staff were very friendly and helpful and room service was very prompt! Lovely and comfortable stay! Thank you! :)

Whoever said this is a 3 star hotel does not know what he is talking about. My husband and I believe that when you treat people nice, people will treat you nice! I read chhatwalk's review and I thought "that's not fair!". Yes! The rates do rise do to peak timings but this happens for all hotels in the world. If you want location and convenience, this hotel couldn't be in a more strategic location! We have stayed in Harris many times and despite people telling us that there are cheaper and better hotels in Batam, we prefer Harris cos the people there are so so lovely, especially Yulia who actually made this recent trip extra special though we stayed only one night! April recognized us the moment we walked through the glass doors and even addressed me by my name! In my years of constant travels for leisure, I have never experienced this kind of welcome! Mr Mufrani wrote a welcome back card and there was a fruit platter in the room waiting for us. Januari, from housekeeping made a teddy bear from a towel and decorated the bed with tiny fresh frangipani! How cool is this! Though this is a one off experience, the times we have stayed there always bring good memories! Aircon is cold, hot water shower works well, bed comfortable and the aromatherapy and cute slippers! Most of all, the beautiful staff of Harris are always there though there are a couple of them who are not so friendly. Harris is a lovely hotel to stay in cos they take feedback seriously, e.g. If the room cleanliness is not up to standard, requests not attended to,etc. and made sure these were rectified promptly. I definitely recommend you guys stay in Harris!

They advertised this hotel as 4 star but in reality its 3 star only similar to ibis with open wardrobe etc.i was expecting bigger rooms with more amenities at the price i paid .Hotel is right next to batam center ferry terminal but this business district and not happening place which is nagoya.better hotels can be found for this price in more central area

Located right beside the ferry terminal and opposite the mega mall. Can't ask for more in terms of convenience. Buffet breakfast spread was great. Hotel was clean, staff polite and room spacious. However, air conditioning can be improved. Do be aware that the pool is extremely small. Nevertheless, we enjoyed the stay. Highly recommended!

Hotel walking distance to Batam ferry terminal approximately 2 min walks.Nearby to Mega Mall if you a hungry for is spacious and cleanliness is superb..we stay on 5th floor & the view from the back is fantantastic .will stay here again in future..

Jl Engku Putri Batam Batam Island

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Batu Ampar, HARRIS Hotel Batam Center is within a 10-minute walk of Mega Mall. This 171-room, 3.5-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi. Batam Centre is also nearby.


Enjoy dining at one of 2 onsite restaurants including HARRIS Cafe, which specializes in Asian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 6 AM to 10 AM.


All 171 air-conditioned rooms provide sofa beds, refrigerators, and minibars. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include coffee makers, free bottled water, and safes.

Property features

Guests of HARRIS Hotel Batam Center have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 5 meeting rooms, conference space, and a business center.

Room options

HARRIS Room (Room Only)

King 1 | Twin 2 | Sleeps 3

HARRIS Room (Great Sales)

King 1 | Twin 2 | Sleeps 3

HARRIS Room - Early Bird 14 Days

King 1 | Twin 2 | Sleeps 3

HARRIS Room - Breakfast Included

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 1617 reviews