M One Hotel

3.5 star property

Choose dates to view prices

Photo gallery for M One Hotel

Lobby
Executive lounge
Deluxe Double or Twin Room | Minibar, in-room safe, desk, free WiFi
Breakfast, lunch and dinner served
Karaoke room

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Harbour Bay Down Town, Jl. Duyung, Sungai Jodoh, Batu Ampar, Batam, Batam, 29453
  • Place, Grand Batam Mall
    ‪4 min drive‬
  • Place, Nagoya Hill Mall
    ‪5 min drive‬
  • Place, Batam Centre
    ‪16 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Junior Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

Grand Superior Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Batam

Located within a 5-minute walk of Harbour Bay Ferry Terminal, M One Hotel is within 2 miles (3 km) of Nagoya Hill Mall. This 128-room, 3.5-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Grand Batam Mall - 4 min drive - 1.7 miles
  • BCS Mall - 4 min drive - 1.9 miles
  • Nagoya Hill Mall - 5 min drive - 1.2 miles
  • Batam Centre - 16 min drive - 9.3 miles
  • Batam Center Shopping Area - 16 min drive - 9.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 23 min drive

Restaurants

  • ‪Altitude Rooftop Bar & Lounge - ‬5 min walk
  • ‪Goji Kitchen & Bar - ‬4 min walk
  • ‪Wey Wey Live Seafood - ‬3 min walk
  • ‪Harbour Bay Seafood Restaurant - ‬6 min walk
  • ‪Paradise Garden Restaurant - ‬2 min walk

About this property

M One Hotel

M One Hotel offers free WiFi in public areas and a meeting room. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Minibars, electric kettles, and safes are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

M One Hotel Batam
M One Batam
M One Hotel Hotel
M One Hotel Batam
M One Hotel Hotel Batam

Frequently asked questions

What's there to do close to M One Hotel?

This hotel is located in Batam, just steps from Harbour Bay Ferry Terminal. You'll also find Nagoya Hill Mall and Grand Batam Mall within a short drive.

How much does it cost to stay at M One Hotel?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at M One Hotel on Jun 22, 2026 start from $26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at M One Hotel?

No, there isn't parking at this hotel.

Does M One Hotel include a casino at the property?

No, M One Hotel doesn't have a casino.

Is there an indoor pool at M One Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about M One Hotel?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a minibar as well as a restaurant.

Are there hot tubs at M One Hotel?

No, there isn't a spa tub at this hotel.

Does M One Hotel have a restaurant with a breakfast menu?

Yes, M One Hotel serves breakfast for a surcharge from its restaurant.

Does M One Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at M One Hotel.

Are there connecting rooms at M One Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from M One Hotel?

The closest major airport to M One Hotel is Batam Batu Besar (BTH-Hang Nadim), which is 12.5 mi away (23 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 13.9 mi away.

Can I book a room with a balcony at M One Hotel?

No, there aren't any guestrooms with balconies at M One Hotel.

M One Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 130 reviews
Rating 8 - Good. 59 out of 130 reviews
Rating 6 - Okay. 26 out of 130 reviews
Rating 4 - Poor. 11 out of 130 reviews
Rating 2 - Terrible. 8 out of 130 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Tay

Liked: Cleanliness
The room while basic is clean and the check in counter guy is friendly and helpful. Could do with better sound proofing between the rooms.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Jimmy

Uncleanliness, staffs were nice, great location but amenities were bad
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mona Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hospitable of the staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Clean and spacious
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Seah

Disliked: Cleanliness, staff & service, amenities
Internet was bad. Noisy every night. Room was dirty and room service was bad.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

MD Shabir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2022
Verified

8/10 Good

Chow Chung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Distance is minute away from Ferry terminal. Easily to get transport. Hotel is run down with basic facilities. Good for short stays and not for fussy traveler.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Abdul Rani Bin Ahmad

Liked: Staff & service, property conditions & facilities
Yes its good
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Aldrin

Liked: Cleanliness, room comfort

Convenient location. Nearby to amenity

The stay was fine, but was disappointed when nobody came to fixed the choked sink after I feedback to front desk
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Kario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Zhin Kwang

Liked: Cleanliness
Disliked: Amenities
Smoking smell everywhere. The free bfast was so bad that I prefer not to eat much. It's really a turn off. I won't go back for sure
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Narayan kumar

Disliked: Property conditions & facilities, room comfort

Indians please stay away

Not that brilliant room, hotel is average. If you are Indian better not to book, you can't get anything in breakfast
Stayed 1 night in Nov 2022
Verified

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities

Will not go back

Not for family, the bar on the top floor too noisy. The whole building is shaking due to the band. Room So so poor maintenance
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Amit

Disliked: Cleanliness, amenities, property conditions & facilities
I liked nothing about the property , saw insects in my room and also the music in the night at their rooftop bar was so loud that I could not sleep . Bad bad bad place .
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy room. Bed dirty. Toilet was small. Air con not cold. Expensive htl. No free time parking. Inconvenient
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

YEW HOONG

No view at all.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi always disconnected
Stayed 2 nights in Dec 2017
Verified

2/10 Terrible

SARIYAH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty pillow

Check in got problem. All the 3 rooms card given by reception cannot used. Went up and down 2x to change still faulty. Fed up and tired of their lame answer. We requested side by side next door but they separate and gave so far behind. Then they downgrade one of our room. Sunday night cannot sleep well due to noisy of the pub. The most highlight are their pillows. Smelly with yellowish stain of saliva all over both side. We have the photos. They dare to give, so terrible. The hotel look high but this kind of thing existed w/o shameless. Their toilet also dark lack of light a bit scary. Breakfast not so bad. Management please upgrade.
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Lvl 4 rooms

My first night room was bad as it was a twin bed which I wanted a queen bed, thankfully it was changed the next day. The first night room toilet was bad as well, there were many small black worms near the toilet bowl & alive after soak in water. My 2nd night was very good, only the safety box was spoilt & lesser hangers.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very near to Harbour Bay Ferry Terminal. Breakfast were given for all our stays however found seashell in Ikan Bilis while having it with porridge. Room is spacious too.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

CLEMENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Near By the Harbour Bay Ferry Terminal

The hotel is nicely located to the Ferry Terminal, friendly staff and new building. However, l could hear all the singers what they are singing from the Karaoke Spot in my room on 4th floor till the Karaoke closed. After no more songs, the prayer from nearby mosque broadcasted around 4:30 am for roughly an hour.In another word, soundproof of my hotel room is quite down
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just walking distance to the ferry terminal and nearby the some simple seafood restaurant..
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Ravindran

Liked: Cleanliness, property conditions & facilities
This is my first time staying this M one hotel . It is quite inconvenient for shopping and need to take taxi when ever need to go else where .
Stayed 1 night in Jan 2020
Verified

8/10 Good

Siew Ming

Liked: Staff & service

M one hotel business stay.

I expectation is modest then this is a good place to put up. If need to use business centre then don’t expect much.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is gd, clean n the staff are friendly.
Stayed 1 night in Dec 2019