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Swissotel Le Plaza Basel

4.5 out of 5.0

Recent guest reviews

I got to spend only 1 night in Basel on business. It was quite ewsy to get from the airport to hotel, which is located at Messeplatz. Quite goid location, very welcoming and quick check-in (my room was ready at ca 12, which was great!). There is small renovation in the hotel, but fortunately for me, I did not hear anything:) Room was rather spacoius for entry level, and it had everything I needed for short stay. 24h free transport ticket was a very nice feature! What could be better? During my breakfast, staff did not approached me even once!!! Not asking for coffee or omelette! I asked at the counter, cook said that waiter will come, but she never did!! Dissapointing! Again, very smooth check-out, details of my invoice were already in the system, so it took really seconds. Overall, nice stay, I hope to be back in that great city, and maybe I will be back in Swissotel again!

Stayed here for a quick overnight before a Christmas Market cruise of the Rhine and am so glad we did. The Swisshotel Le Plaza is light, clean, uncomplicated and yet elegant. Our room was well-sized (especially for Europe) with plenty of electrical outlets, and the bath was roomy and fresh. The concierge and front desk staff were incredibly kind and obliging, pointing us toward local restaurants and giving us directions to the Christmas markets, which were not too far away. Our only complaint was that the hotel is undergoing renovations and work started a little before nine, which was a little early for two Americans who had a long flight the preceding day. But otherwise, the Swisshotel Le Plaza was a wonderful place to start our vacation.

I arrived in this hotel following a flight cancelled. The staff was extremely friendly and helpful. They transformed an horrible time with flight cancellation and trouble about the next day into a nice and relaxing time. The room are spacious, the AC is lighly noisy until I find out how to switch it off. The bathroom was really spacious. The hotel was extremely clean. The breakfast was extremely nice and with variety of sweet and salty dishes with cooked a la minute options. Thanks to all the smily and friendly staff for this enjoyable and unexpected time

I have had a very short stay in the hotel but i really enjoyed it. My room was luckily away from the construction noise. The receptionist who checked me in was extremely friendly and helpful, he is a senior gentleman and his welcome and check-in procedure was really accommodating. He also offered me a small room in the lobby to work in case the noise is too big in my room. He also arranged my taxi for the next morning, turned out all well. The check-out was also smooth with a friendly team member early in the morning. I did not have the chance to try breakfast or any other service of the hotel due to the short stay.

Checked in late, but good and fast registration. Room comes with free wifi, and room service is limited at midnight with spring rolls, spaghetti. Breakfast options fairly standard and gym is well equipped.

Staff was exceptionally attentive responsive to requests. Breakfast was amazing. Location was close to restaurants, bars, grocery store, tram lines. Enjoying the sights of Basel was enhanced by the great service and location of this hotel.

Breakfast was very good-typically Swiss Offering Muesli -good fruit and pastries and coffee Good location Close to Hop on and Hop off Stop Stayed overnight as not far from embarkation for Ama River Cruise to the Rhine

My customer booked me in the Plaza instead of the Dorint (fully booked). The Swissotel Plaza is a category more than the Dorint. Reception and all personnel are very attentive. Very nice rooms - some are in the process of renovation. Good bathroom. Excellent bedding. Good breakfast. Nothing to say; I really recommend this hotel!

A/C was not working in the room and the response from the front desk was to open windows 😡. I will not stay here again any ways; good location and the breakfast was not bad. I was not happy with the response from the front desk regarding an issue

On my arrival, it was a holiday in the town, I saw the amusement parkfrom the room , which was cozy. In general, the room was very comfortable and modern. I especially liked bathrobe and tea / coffee making facilities in the room.

Messeplatz 25 Basel BS

Hotel highlights

  • Walking distance to Messeturm Basel and Basel Town Hall
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour health club

Located in Basel City Centre, Swissotel Le Plaza Basel is adjacent to Congress Center Basel and within a 15-minute walk of popular sights like Basel Town Hall. This 238 -room, 4.5-star hotel welcomes guests with conveniences like a 24-hour health club, free in-room WiFi, and a 24-hour business center. Jean Tinguely Museum is 0.8 mi (1.2 km) from this centrally located Basel hotel.


You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


All 238 soundproofed rooms feature minibars, espresso makers, and free newspapers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are other standard amenities.

Property features

Swissotel Le Plaza Basel offers a 24-hour health club, a sauna, and free WiFi in public areas. Parking is available for CHF 25 per day (CHF 40.00 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 9 meeting rooms, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Refrigerator, City View (Swiss Advantage Room)

King 1 | Sleeps 2

Twin Room, 2 Twin Beds, Refrigerator, City View (Swiss Advantage Room)

Twin 2 | Sleeps 2

Premier Room, 1 King Bed, Refrigerator, City View

King 1 | Sleeps 3

Classic Room, 2 Twin Beds, Refrigerator, City View

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 863 reviews