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Novotel Basel City

4.0 star property
Hotel in Basel with a fitness center and a 24-hour front desk

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Photo gallery for Novotel Basel City

Interior
Restaurant
Restaurant
Executive Room, 1 Queen Bed | Free minibar items, in-room safe, desk, laptop workspace
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Grosspeterstrasse 12, Basel, BS, 4052
  • Place, Basel Zoo
    ‪17 min walk‬
  • Place, St. Jakobshalle
    ‪20 min walk‬
  • Place, Marktplatz
    ‪3 min drive‬
  • Airport, Basel (BSL-EuroAirport)
    ‪9 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds (Next)

Twin Room, 2 Twin Beds (Next) | Free minibar items, in-room safe, desk, laptop workspace

Twin Room, 2 Twin Beds (Next)

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 Queen Bed with Sofa bed

Free minibar items, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(35 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Free minibar items, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Basel

Located in Sankt Alban, Novotel Basel City is adjacent to Basel University and within a 10-minute stroll of Heiliggeistkirche. This 4-star hotel has 145 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Basel Zoo - 17 min walk - 0.9 miles
  • Basler Muenster - 18 min walk - 1.0 mile
  • St. Jakobshalle - 20 min walk - 1.1 miles
  • St. Jakob-Park - 20 min walk - 1.1 miles
  • Marktplatz - 3 min drive - 1.3 miles

Getting around

  • Basel SBB Station - 11 min walk
  • Bhfeingang Gundeldingen Tram Stop - 15 min walk
  • EuroAirport Airport (BSL) - 18 min drive

Restaurants

  • ‪Da Graziella - ‬9 min walk
  • ‪L'esquina - ‬8 min walk
  • ‪Plato Kitchen Bar - ‬7 min walk
  • ‪La Manufacture - ‬6 min walk
  • ‪Alte Post - ‬9 min walk

About this property

Novotel Basel City

Hotel in Basel with a fitness center and a 24-hour front desk
At Novotel Basel City, guests have access to a gym, free WiFi in public areas, and conference space. Self parking is offered for CHF 26 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, a library, and express check-out.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Dryers, free minibar items, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 26 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 31 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 20 per pet, per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 31 per person
  • Self parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Frequently asked questions

Are free cancellation options available at Novotel Basel City?

Novotel Basel City offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see close to Novotel Basel City?

This hotel is situated in Sankt Alban within a 10-minute walk of BIS Tower and Heiliggeistkirche. You'll also find Basel Art Museum and Basler Muenster less than a mile away.

Is there parking available at Novotel Basel City?

Yes, parking is offered for CHF 26 per night. Accessible parking and electric car charging are also available for guests.

Does Novotel Basel City have a casino on the premises?

No, Novotel Basel City doesn't have a casino.

Will I find an indoor pool at Novotel Basel City?

No, there is no indoor pool at this hotel.

Is Novotel Basel City good for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a minibar with some free items as well as a bar.

Are there hot tubs at Novotel Basel City?

No, this hotel doesn't have a spa tub.

Does Novotel Basel City feature a restaurant that includes a breakfast menu?

Yes, Novotel Basel City serves buffet breakfast each morning for a surcharge from its restaurant.

Will Novotel Basel City allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Basel City for a fee of CHF 20 per pet, per night.

Are there connecting rooms at Novotel Basel City?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Novotel Basel City?

The closest major airport to Novotel Basel City is EuroAirport Airport (BSL), which is 7.9 mi away (18 minutes by car). Another top airport is Mulhouse (MLH-EuroAirport), which is located 7.9 mi away (18-minute drive).

Can I book a room with a balcony at Novotel Basel City?

No, you won't find guestrooms with balconies at Novotel Basel City.

Reviews

Novotel Basel City Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 407 out of 702 reviews
Rating 8 - Good. 230 out of 702 reviews
Rating 6 - Okay. 49 out of 702 reviews
Rating 4 - Poor. 10 out of 702 reviews
Rating 2 - Terrible. 6 out of 702 reviews

Reviews

10/10 Excellent

Sayed Aziz, Bagshot

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing 3 days. Hospitality top notch. Breakfast and coffee shop team brilliant. Rooms are really good - very good location - we thoroughly enjoyed our experience. Crisp housekeeping and front desk team is knowledgeable and courteous.
Stayed 2 nights in Jun 2025

8/10 Good

Ange

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable as expected for a 4 star Novotel. Great service also.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose Ian, Seven Valleys

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Clean and very accessible to public transportation
Stayed 1 night in Jun 2025

10/10 Excellent

Hsiao-Yi, Plano

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spatial. Staff friendly and efficient. Great breakfast. The only complaint is when the bathroom light is turned on it lights up the whole room through the glass partition between the bedroom and bathroom, so when one goes to the toilet at night the other person sharing the room may wake up also if s/he is sensitive to light.
Stayed 5 nights in May 2025

10/10 Excellent

keith

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was key for all 13 of our party to stay here ,Rooms was top notch ,staff was freindly and very helpful,breakfast was spot on .
Stayed 4 nights in May 2025

10/10 Excellent

STEPHEN

Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
My room was vey noisy due to the busy roads around the hotel. Sound proofing was tertible
Stayed 2 nights in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient for the city and airport
Stayed 1 night in Apr 2025

6/10 Okay

Saurabh

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Far from restaurants and market. Sofa bed was not comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Kirsty

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in. Room very quiet despite being next to lift. We booked a family room, room was small for a family of four, we were just staying one night before our flight so it was fine but would have been a struggle if staying longer.
Stayed 1 night in Apr 2025

8/10 Good

Arsalan

The ambiance and indoor was really great and friendly staff. Only thing which we suffered with was extremely hot indoors. We asked for air conditioning which was apparently not possible when the building heating is on. It was really hard for us to sleep as we were boiling hot. The kind staff helped us open window (which we could not by ourselves since the city bylaw does not allow people to open windows). but that did not help
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Neerojan

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Terrible service, the room was hot like an oven with no temperature control. The bartender had full attitude. I ordered a drink and he said I have to say please.
Stayed 2 nights in Mar 2025

4/10 Poor

Catherine

Business traveler
Disliked: Cleanliness
I stayed one night at this hotel, and the next day, had bug bites all over, looked like bed bugs...be aware.
Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was a fridge in the room.
Stayed 7 nights in Feb 2025

8/10 Good

Lisa, St. Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to the train station, which was convenient but The parts of the city that you would want to spend time in were about a15 minute walk away. There is excellent public transportation very conveniently located but we did not use it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Neriman

Stayed 1 night in Dec 2024

8/10 Good

Stephen

Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Stayed 6 nights in Dec 2024

8/10 Good

Adeel

Traveled with family and small children
The bedsheets were not changed, room was not cleaned, informed twice and then they took action. Otherwise, food location.
Stayed 7 nights in Aug 2024

6/10 Okay

Archana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really close to the Basel SBB station which makes it super convenient. But the sofa bed provided in the room was extremely uncomfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

AMARJEET

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN, NEW PROPERTY WITH GOOD CUSTOMER SERVICE
Stayed 1 night in Sep 2024

10/10 Excellent

Rohit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best novotel i stayed in.
Stayed 1 night in Aug 2024

10/10 Excellent

Lais

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and it’s location, staff was professional yet friendly, we’ll be coming back and already recommended to a lot of our friends!
Stayed 3 nights in May 2024