Relax Inn Collingwood1.5 out of 5.0
Recent guest reviews
I stayed two nights - it's really clean, mattresses are really good to quite sleep, hot water was really good, looks like newly renovated, perfect location to stay and front desk people are really helpful and friendly.
I stayed five nights - If you're looking for a cheap place to stay and you don't mind staying in an older motel, then it's a perfectly fine place to choose. The lady at the desk was very nice and the washroom was always cleaned and towels replaced when I would come back at the end of the day. On the downside, there was a water pipe problem, which caused a lot of noise and grosse stuff to come out of the shower drain one night, but it was fixed and cleaned up the next day... and it's pretty humid and dark. Don't plan to spend your day inside.
I booked this motel on-line for a two night stay. When I arrived, the front desk rudely insisted I pay in advance for both nights and she immediately added 'no refunds". When I got to the room I know why she wanted both nights up front - there is no way anyone would spend a second night in this motel. The room smelled BAD, unbearably bad. The floors are uneven. There was no hot water at all available. The bed was hard as rock. When I complained in the morning of no hot water, the abrupt front desk lady said to give her 5 minutes. Then she showed up in the room and said there was a ton of hot water...when I asked her if she had just turned the hot water on, she went silent. Then she said she would refund my second night and I could leave. Thank God!
I stayed for one night last week. Although it is an older motel and the furnishings are dated, it was a very pleasant place to stay. The main desk folk were very welcoming and kind. The internet worked very well from when I first turned it on - no problem, The room and bathroom were very clean and the bed was comfortable. I would certainly stay here again!
It is rated 3 1/2 it should be closed down not rated. Not only that NEVER AGAIN this place should be shut down. Uneven floors. Washrooms all moldy. Floor in the kitchenette was like it was going to cave in. This should be shut down. You pay the same and you can stay on the main road in Collingwood. That's why there is no refund once you paid you look at the room in person you try to get a refund and it no sorry. Pictures and real place totally different. DO NOT BOOK THIS MOTEL. WIFI works sometimes you only get one chanel on TV.
I booked a room for my son for a quiet relaxing getaway.. He paid cash in full when he arrived. Mistake. His room was freezing. He complained and they told him it was fine...takes a while to warm up. He slept with his ski jacket all night. He couldn't stay another night so he checked out the next morning after freezing all night. They kept the full amount claiming "policy." The pool kid left and drove back home getting nothing out of it and was completely exhausted.. Policy applies when a guest leaves of their own free will. He was forced to leave because it was unfit for even a dog to stay in those temperatures. I called and stressed my outrage but they did nothing. We demanded a refund but so far they are ignoring us. Believe me folks, it's not worth it. Stay away from this place.
Is not one of THE best inn.... Is just okay if you really need to find a place... And you have no idea or you don't have a lot of money you can go for it... But don't put to much expect on it, or you will get frustrated.
beware of this hotel!!! For one thing they do not man their front desk 24 hours a day, I called steady for nearly 2 hours and no one answered the phone. They refuse to cancel bookings no matter how little time has passed between booking and cancelling.. POOR CUSTOMER RELATIONS. There are more professional places near by, give them a try instead. Lots of other GOOD choices available.
Pet friendly but depends on there mood, very small rooms n cheap No bugs so not so bad Some Showers are tiny so you gotta get the right room with a tub It's just ok! Owners are friendly and don't bother you. Some rooms are very dark and needs better lighting in the rooms
My wife and I booked in advance as it said it was a pet friendly hotel. Upon our arrival we discovered it was not but they "accommodated" us by saying because you have a dog we won't give you the best room (12). It stank, we took the hundred dollar hit and left the hotel with its stained carpet and mattress and found another place to stay. The rooms looked clean from the outside . . . they didn't smell clean from the inside. If you have a pet don't bother. There's no way I was letting our dog sleep on that floor. I wouldn't even let her sleep on that mattress.
- Free WiFi in rooms and public areas
- Free parking
- 24-hour front desk
Relax Inn Collingwood is located 0.9 mi (1.4 km) from Blue Mountain Go-Karts and within a 10-minute drive of Sunset Point Park. This 16-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area. On a lake, the motel is also a short drive from St. Mary's Roman Catholic Church and Collingwood Museum.
All of Relax Inn Collingwood's 16 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and free local calls. Guests can expect to find free WiFi and cable TV.
Relax Inn Collingwood offers free WiFi in public areas and coffee in a common area. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests.
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 60 reviews