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Recent guest reviews

Nice facility, great staff, but lots of noise could be heard from rooms Day and night.

Very nice hotel. The staff was great. They were very friendly and attentive. The room was spacious and nicely done. It is in a great location and close to everything. The only issue was the pool deck has limited chairs, so get there early if you plan to use it. Instead, get out and tour the city!

One of the best I have stayed in around the world.

Great location, the service at the lobby was great, the service at the roof top bar was really bad, but at the end it was a really nice hotel and experience.

The hotel was clean. The front desk staff was very nice. The hotel was in a convenient location for shopping and some attractions. However, The atmosphere was strange. The antique display in the open area was not pleasant. The fake pond fish was weird. We stayed in a Junior Suite room. The wall color and the antique dresser in the sitting room were disturbing. There was no real closet and no place to put the luggage. There was only one tiny garbage can in the room that held little waste. The shower room was very small and we could not control the direction of water stream. There was no real sink to hold water. The tiles made the bathroom floor seem wet all the time. The window location made the room setup very awkward. It is an okay hotel, but not five-star. The quality of the hotel did not justify the cost we spent.

Staff was outstanding on all levels. Went above and beyond to make our Barcelona stay memorable.

Well located, in s very nice area. The welcoming was warm but...we were not told, as it should be, that the hotel experianse some noisy works all day long, for 3 days. After few phone calls, the managment was kind enough to offer free breakfast(we used only 1), a free shuttle to the airport and a bottles of wine and water. The staff was very kind and hellpfull. We might come bace.

When we checked in, the staff was lovely and helpful. Our room wasn't ready. They stored our things and the rooms were ready when we returned. The room was small with an upstairs living room. It was a bit impractical and we felt that we were on top of one another. It was compact. The rooms had excellent air conditioning which is rare in Europe. The pool is nice. But you feel like you are swimming in the middle of an upstairs roof top dining area. When our son jumped in, water splashed on someone's drink. We felt terrible. But that is how compact things are. The other odd thing was the waiters kept asking us to sign for things that we didn't order. They were a bit insistent that my husband had ordered food, but didn't pay. It wasn't true. They were confused, breakfast was nice. We came in when the dining room opened because we had a flight to catch. The waiter was rude when I asked for coffee, saying just one minute. No one else was there. It was definitely a mixed bag. I liked the location and would only recommend it if you get it at a good price.

The hotel had great decor, with a boutique feel to it. Staff was always accommodating and gave great recommendations. The hotel is located in a great neighborhood, walking distance to shops/restaurants and very close to public transportation to all popular attractions.

Loved the hotel. Very nice restaurant staff was very friendly

interesting room design- staff was very pleasant- room was ready early int he morning when we arrived

Right from the greeting when I arrived ,to the farewll, I felt like a princess! The staff is friendly and helpful. The hotel is beautiful with artwork throughout. The rooms are tastefully decorated and the hotel location was centrally located. Very nice shops near by and Guadi galore!

If you're a Gaudi lover, the Claris is a great location -- seven blocks in one direction is the cathedral, a couple of blocks over in another direction are two of his houses, and #24 bus, a block away, takes you to the Parc Guell, where he lived and worked. Then when you get back and want to relax, you can just sit by the roof top pool. Oh, the Ramblas, the Cathedral, and many other sites are walking distance too.

We'll located this boutique has anything to pamper you well located, excellent staff and niece room

Top service, modern clean decor, great central location. We could spoke out to must-see sites in different directions.

The hotel was in a great part of town and much quieter than many of the other options, as we saw while walking around. The hotel doesnt offer much, the gym was three machines from the seventies and there is no where to buy a bottle of water except the mini bar for obvious over charging. The rooms were nice but the tv was in a strange place you couldnt see from the bed. On the 6 th floor you can hear noise from the bar upstairs, which kept us up one night, as we were so tired the others. The staff was nice but took two days to book a tour for us they said they could book. It turned out fine, but we could have done it ourselves. It was a pricey hotel, so we expected a lot and got a nice room, good service, and everything we needed. Great stay in all. Id come back.

The hotel room we had was a two story loft with 2 very comfortable twin beds. After a long flight from Toronto, the hotel was a welcome surprise! Clean, beautiful and the staff were very polite and helpful. Service was top notch, would definitely stay again!

Let's start with the positives. Location. Great location if you're looking to be close to the action, but not on top of it.... Also ask for the private car service to the airport - less expensive and a very nice driver. Roof top is small, but a nice bar to end the evening. Good music, drinks and views. Now the negative. We were given a single room and booked a double. We were told there weren't any other options and that we had to wait two hours for the manager to come on before determining alternatives. Then, when the manager came on, we never even spoke to the manager, we worked again with someone at the front desk who basically went back to talk to the manager and relay information back-and-forth to me. Honestly, the manager should have come out. I had to pull up my reservation online to PROVE to them what I booked, otherwise they didn't believe me. Amazing. Then they gave us the only available room and it had a smell that set my allergies on fire. Something I'm sure to get rid of the smoking smell. You have to pay for Internet access every 24 hours. Some people are fine with that, just mentioning. We weren't familiar with Barcelona and the staff wasn't much help - no concierge to speak of to help with reservations, directions - anything. I was very disappointed with this supposed five star hotel. I typically don't write reviews, but couldn't hold back on this one. Look for somewhere else to stay.

Room was great, amenities as well. Rooftop pool and the bar very nice. Will come back!

A group of Wonderful and helpful people at this hotel. The hotel rooms are modern with bi-lingaul TV for English and other European languages. Lovely roof top pool and food and bar services. Overall a wonderful choice in Barcelona.

Pau Claris, 150 Barcelona Barcelona

Hotel highlights

  • Walking distance to Casa Batllo and Passeig de Gracia
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Eixample, Claris Hotel & Spa GL is adjacent to Passeig de Gracia and within a 5-minute walk of other popular sights like Casa Batllo. This 5-star hotel has 124 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Barcelona, and also a short walk from Casa Mila and Placa de Catalunya.


Dining

Enjoy dining at La Terraza del Claris, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 10:30 AM.


Rooms

An LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, bidets, and bathrobes. Other standard amenities include a minibar, an espresso maker, and a safe.


Property features

At Claris Hotel & Spa GL, guests enjoy a full-service spa, an outdoor pool, and a fitness center. There's limited parking, and an airport shuttle (available 24 hours) for EUR 88 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a meeting room.

Room options

Executive Room

Twin 1 | Twin 2 | Sleeps 2

Grand Suite (Duplex)

Queen 1 | Sleeps 2

Junior Suite (Triple)

Full 1 | Twin 2 | Sleeps 3

Junior Suite

Full 1 | Twin 2 | Sleeps 2

Guest reviews for Claris Hotel & Spa GL

Everyone (6) Couples (11) Business (3) Family (3) Other (1) Friends (2)
4

classy hptwl

Everyone

Nice facility, great staff, but lots of noise could be heard from rooms Day and night.

By on Jul 27, 2018

Review comment responded on Jul 29, 2018

Dear Guest, Thank you for sharing your valuable review! We would like to thank you for your kind comments about our deco and our service. Our team always aim to give the best experience to our every guest, and you will always find them eager to assist you at any time of the day. We are so sorry for the inconvenience you had to face due to the noise. We wish we were informed. We would have moved you to another room depending on the availability. For light sleepers, we reserve for them the rooms facing the inner court or patio. We are happy that the rest of the facilities were to your satisfaction. We look forward to welcoming you again. Best wishes, Remei Gómez, General Manager

5
Everyone

Very nice hotel. The staff was great. They were very friendly and attentive. The room was spacious and nicely done. It is in a great location and close to everything. The only issue was the pool deck has limited chairs, so get there early if you plan to use it. Instead, get out and tour the city!

By on Jun 24, 2018

Review comment responded on Jun 29, 2018

Dear Guest. Thank you for taking the time to share your review. The satisfaction of our customers during their stay with us is very gratifying for our team, we thank you for your many compliments. We are however sorry that our pool deck was not completely to your satisfaction and have taken note of your recommendation regarding adding more chairs. It means a lot to us that you found our location to be convenient and were able to easily access other nearby attractions. We hope to welcome you back in the near future. Many thanks, Remei Gómez, General Manager

5

great location. electronic porter is awesome.

Everyone

One of the best I have stayed in around the world.

By on Nov 4, 2017

Review comment responded on Nov 7, 2017

Dear Guest, Thank you so much for an amazing review. We are so glad to know that you consider Claris Hotel as one of the best in the world. Reading such an amazing feedback is humbling. We are indeed in one of the best places in the city of Barcelona, near the best tourist spots like La Pedrera, Casa Batlló and much more. So, you can have shorter trips to your favorite places.We are pleased to know that your stay was comfortable. Thank you for complementing our Electronic Porter feature. Our aim is to provide a comfortable atmosphere, along with all the amenities to our guests. We are looking forward to welcome you back for another holiday. All the best.

5
Everyone

Great location, the service at the lobby was great, the service at the roof top bar was really bad, but at the end it was a really nice hotel and experience.

By on Jul 18, 2016

3

somehow disappointed

Everyone

The hotel was clean. The front desk staff was very nice. The hotel was in a convenient location for shopping and some attractions. However, The atmosphere was strange. The antique display in the open area was not pleasant. The fake pond fish was weird. We stayed in a Junior Suite room. The wall color and the antique dresser in the sitting room were disturbing. There was no real closet and no place to put the luggage. There was only one tiny garbage can in the room that held little waste. The shower room was very small and we could not control the direction of water stream. There was no real sink to hold water. The tiles made the bathroom floor seem wet all the time. The window location made the room setup very awkward. It is an okay hotel, but not five-star. The quality of the hotel did not justify the cost we spent.

By on May 28, 2016

5

excellent center city location.

Everyone

Staff was outstanding on all levels. Went above and beyond to make our Barcelona stay memorable.

By , from San Diego, Ca on May 10, 2016

4

the hotel

Couples

Well located, in s very nice area. The welcoming was warm but...we were not told, as it should be, that the hotel experianse some noisy works all day long, for 3 days. After few phone calls, the managment was kind enough to offer free breakfast(we used only 1), a free shuttle to the airport and a bottles of wine and water. The staff was very kind and hellpfull. We might come bace.

By on Sep 29, 2015

4

beautiful hotel-some quirks

Families

When we checked in, the staff was lovely and helpful. Our room wasn't ready. They stored our things and the rooms were ready when we returned. The room was small with an upstairs living room. It was a bit impractical and we felt that we were on top of one another. It was compact. The rooms had excellent air conditioning which is rare in Europe. The pool is nice. But you feel like you are swimming in the middle of an upstairs roof top dining area. When our son jumped in, water splashed on someone's drink. We felt terrible. But that is how compact things are. The other odd thing was the waiters kept asking us to sign for things that we didn't order. They were a bit insistent that my husband had ordered food, but didn't pay. It wasn't true. They were confused, breakfast was nice. We came in when the dining room opened because we had a flight to catch. The waiter was rude when I asked for coffee, saying just one minute. No one else was there. It was definitely a mixed bag. I liked the location and would only recommend it if you get it at a good price.

By on Aug 30, 2015

5

upscale hotel in great area

Couples

The hotel had great decor, with a boutique feel to it. Staff was always accommodating and gave great recommendations. The hotel is located in a great neighborhood, walking distance to shops/restaurants and very close to public transportation to all popular attractions.

By on Oct 8, 2014

4

great hotel nice room

Couples

Loved the hotel. Very nice restaurant staff was very friendly

By on Sep 28, 2014

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