castro Exclusive Residences SPA Sagrada Familia4.0 out of 5.0
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Recent guest reviews
Enjoyed the modern apartment although front staff not very helpful and AC not that great convenient grocery store across the street as well as shops and cafes Great location
Worst hotel ever!!! Beware of lice. All my family got lice from this hotel. Not only this, the manager refused to refund us on our stay that was booked a week later. Absolutely disgusting
Nice location, near the metro and the Sagrada Familia. As described in the listing. Thanks!
Coming from a big city, my friends and I are spoiled and have high standards. The hotel/apartment has met our expectation 120 % in terms of the amenity, the gym/spa facility, and the comfort level of the room. Two minor disappointments are: the location and the part-time front desk. There is no full time front desk. You need to call the staff even during the office hour. But they are easily reachable. There are not much attractions in the area other than Sagrada Familia. But everything is in a short cab ride away. (We ended up not taking any public transportation while we were there for a week.)
Building in great area, but not much of a view. When nobody is at the front desk, you need to call a local number (an issue with foreigners with no local cell phone service). Pool is part of the Spa, so children cannot use it either. Spa is next door, and services are from a separate vendor, so cards are needed to use it. Apartments are beautifully appointed and recently renovated. However, we were given an apartment that had issues with both of our bathrooms. She tried hard to solve our issues (clogged shower and falling shower curtain rod) . We moved to apartment next door when it became available. Manager was very professional and apologetic. We appreciated her help turning a negative into a positive. Despite our issues, we would choose this property again. We had a great time in Barcelona and outside of Las Ramblas, this is an excellent location in the spring.