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Fairmont Banff Springs

Property class: 4

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Exterior
Creator video - submitted by Sveta's Favorite Stays
7 restaurants, breakfast, lunch, dinner served; international cuisine
Golf
3 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
405 Spray Ave, Banff, AB, T1L1J4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Fairmont Banff Springs Bowling Centre
    ‪5 min walk‬
  • Place, Bow Falls
    ‪9 min walk‬

Room options

View all photos for Room, 1 Queen Bed (Fairmont)

Room, 1 Queen Bed (Fairmont) | Premium bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed (Fairmont)

9.4 out of 10
Exceptional
(6 reviews)
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Fairmont View)

Room, 1 Queen Bed (Fairmont View) | Premium bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed (Fairmont View)

9.6 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Gatehouse)

Room, 1 King Bed (Gatehouse) | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Gatehouse)

8.0 out of 10
Very good
(2 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Gatehouse)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds (Gatehouse)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Gatehouse)

Suite, 2 Queen Beds (Gatehouse) | Premium bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds (Gatehouse)

9.4 out of 10
Exceptional
(11 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Fairmont Gold, Room, 1 King Bed

10.0 out of 10
Exceptional
(15 reviews)
  • 225 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Fairmont Gold View)

Room, 1 King Bed (Fairmont Gold View) | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Fairmont Gold View)

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 225 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Fairmont)

Room, 1 King Bed (Fairmont) | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Fairmont)

8.6 out of 10
Excellent
(22 reviews)
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Fairmont)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Fairmont)

  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed (Fairmont View)

Room, 1 King Bed (Fairmont View) | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Fairmont View)

9.8 out of 10
Exceptional
(26 reviews)
  • Mountain view
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Fairmont View)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Fairmont View)

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (View)

Deluxe Room, 2 Double Beds (View) | Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (King)

Suite, 1 Bedroom (King) | Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (King)

8.0 out of 10
Very good
(1 review)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Fairmont Gold, Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 225 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (1King 1Double)

Suite, 2 Bedrooms (1King 1Double) | Mountain view

Suite, 2 Bedrooms (1King 1Double)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 850 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed (Gatehouse)

Suite, 1 King Bed (Gatehouse) | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed (Gatehouse)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Gatehouse)

Room, 1 Queen Bed (Gatehouse) | Premium bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed (Gatehouse)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds (Gatehouse)

Family Room, Multiple Beds (Gatehouse) | Premium bedding, down comforters, in-room safe, desk

Family Room, Multiple Beds (Gatehouse)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Banff

Located in Banff Springs District, Fairmont Banff Springs is next to Fairmont Banff Springs Bowling Centre and Banff Springs Convention Centre. This 757-room, 4-star resort welcomes business and leisure travelers with a golf course, a full-service spa, and 7 restaurants.
View more Resorts in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Fairmont Banff Springs Bowling Centre - 5 min walk - 0.3 miles
  • Banff Springs Convention Centre - 6 min walk - 0.4 miles
  • Bow Falls - 9 min walk - 0.5 miles
  • Banff Centre for Arts and Creativity - 12 min walk - 0.7 miles

Getting around

  • Banff Station - 10 min drive
  • Calgary International Airport (YYC) - 100 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬19 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Chuck’s Steakhouse - ‬19 min walk
  • ‪Hankki Banff - ‬4 min drive
  • ‪Shoku Izakaya - ‬4 min drive

About this property

Fairmont Banff Springs

Guests of Fairmont Banff Springs have access to a golf course, a full-service spa, and an indoor pool. Parking is available for CAD 39 per day (CAD 59 per day for valet parking), and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury resort include an outdoor pool, a children's pool, and a gym.
Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free newspapers are also available. Change of towels is available on request.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 27 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with Turkish bath/hammam. The spa is open daily. There are hot springs open between 8:30 AM and 7:00 PM.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (CAD 39 per day)
  • Valet parking on site (CAD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 1888 Chop House
  • Castello Ristorante
  • Vermillion Room
  • Waldhaus Restaurant

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Cross-country skiing
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Hot spring
  • Hot tub
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Sledding
  • Snowshoeing
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the riverwalk
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 27 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot spring
  • Hot springs open from 8:30 AM - 7:00 PM
  • Hot springs water temperature - 73 ºF
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 55.59 per accommodation, per night
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 39 per day
  • Valet parking fee: CAD 59 per day (in/out privileges)
  • Pet fee: CAD 55.59 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 11 PM.
  • Hot springs access available from 8:30 AM to 7:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Banff Fairmont
Banff Fairmont Springs
Banff Springs
Banff Springs Fairmont
Fairmont Banff Springs
The Fairmont Banff Springs Hotel
Fairmont Springs Banff
The Fairmont Banff Springs
Fairmont Springs Hotel Banff
Springs Banff
Fairmont Banff Hotel
Fairmont Banff Springs Hotel
Fairmont Hotel Banff
The Fairmont Banff Springs Banff
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Resort
Fairmont Banff Springs Banff
Fairmont Banff Springs Resort
Fairmont Banff Springs Resort Banff

Frequently asked questions

Is free cancellation available at Fairmont Banff Springs?

Fairmont Banff Springs provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Fairmont Banff Springs?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Fairmont Banff Springs on Apr 26, 2026 start from $530, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Fairmont Banff Springs?

This resort is situated in Banff Springs District, just steps from Fairmont Banff Springs Bowling Centre and Bow Falls, and within a short walk of Bow River. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is there parking available at Fairmont Banff Springs?

Yes, valet parking is offered for CAD 59 per day and self parking is available for CAD 39 per day. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Is there a spa available at Fairmont Banff Springs?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, hot springs, and reflexology.

Does Fairmont Banff Springs have luxury amenities?

Yes, guests can indulge in luxuries such as a hot spring, 7 restaurants, and 3 outdoor tennis courts at this resort.

Does Fairmont Banff Springs have a casino on the premises?

No, Fairmont Banff Springs doesn't have a casino.

Will I find an indoor pool at Fairmont Banff Springs?

Yes, this resort has an indoor pool as well as an outdoor pool and a hot tub. Guests have pool access between 6 AM and 11 PM.

What will couples enjoy most about a stay at Fairmont Banff Springs?

There are plenty of amenities for couples at this resort, including 7 restaurants, an outdoor pool, and a hot spring.

Are there hot tubs at Fairmont Banff Springs?

No, but guests can enjoy a hot spring at this resort.

Does Fairmont Banff Springs have a restaurant with a breakfast menu?

Yes, Fairmont Banff Springs has 7 restaurants, and serves breakfast for a surcharge.

Will Fairmont Banff Springs allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Fairmont Banff Springs for a fee of CAD 55.59 per accommodation, per night.

Are there connecting rooms at Fairmont Banff Springs?

Yes, you can book connecting rooms at this resort for your group or family vacation.

Are there rooms with balconies at Fairmont Banff Springs?

No, there aren't any guestrooms at Fairmont Banff Springs that offer a balcony.

Does Fairmont Banff Springs have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Fairmont Banff Springs.

Fairmont Banff Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 757 out of 1001 reviews
Rating 8 - Good. 135 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nolan

Stayed 1 night in Jan 2026

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was exceptional and the custodial staff did a great job at making my stay feel better than it already was!
Stayed 3 nights in Jan 2026

10/10 Excellent

Adam

Stayed 1 night in Jan 2026

10/10 Excellent

SPENCER

Liked: Amenities, property conditions & facilities
Beautiful property.
Stayed 3 nights in Jan 2026

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Christmas experience!
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Chantal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall hotel and spa was lovely. Only thing that wasn’t ideal was that our room wasn’t quite ready upon arrival but we were able to still check in and received a text once it was ready to go. We then had to wait in a long line a second time to finish off the check in process which seemed counter productive. The rooms are starting to look a little tired if you look closely but overall I would highly recommend. The Rundle Bar has great light fare options and is a really nice vibe.
Stayed 2 nights in Jan 2026

10/10 Excellent

Angela

Yes it was great
Stayed 1 night in Jan 2026

6/10 Okay

lauren

Stayed 1 night in Jan 2026

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and sweetest workers and helpers. Can’t say enough about the location also. I would love to stay Gold everytime when we come back.
Stayed 3 nights in Jan 2026

10/10 Excellent

marc

Liked: Cleanliness, staff & service, amenities
Great amenities and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Rahul, Richmond

Stayed 1 night in Dec 2025

10/10 Excellent

Hassan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the facility, amenities, services, and staff are all excellent.
Stayed 1 night in Dec 2025

2/10 Terrible

facundo, Miami

Disliked: Cleanliness, amenities, property conditions & facilities
The phone in my room didn’t work, the room didn’t have towels or any amenities to shower so I had to make multiple international phone calls from my cell phone and we had to bring down all our own luggage by hand (they don’t let you use the luggage carts). The bathroom in our room fit inside harry potters under stairs room. Definitely not worth $900.
Stayed 1 night in Jan 2026

10/10 Excellent

Lianie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, attentive staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Yeyoung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, and staff came in before the bedtime to set the bed so that we can sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and beautifully decorated for Christmas.
Stayed 2 nights in Dec 2025

10/10 Excellent

Zinling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Su Lin

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location speaks for itself but the staff were so attentive and friendly. They really went the extra mile to make sure all of your needs were met and you were satisfied. This goes for everyone -from wait staff, housekeeping, valet/front desk, spa, and shops. The resort has everything you could possibly need if you didn't want to leave the premises. Even some of the most scenic hikes originate in the hotel grounds. We went during Christmas when the temp dropped to 20 below so we stayed in and never felt like we were missing out! Beautifully decorated, ability to rent outdoor gear, and a really cool history of the hotel tour-It was an experience we will never forget!
Stayed 6 nights in Dec 2025

10/10 Excellent

Dean

Stayed 1 night in Dec 2025

10/10 Excellent

Laurie

Stayed 3 nights in Dec 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 3 nights in Dec 2025

10/10 Excellent

manpreet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
all the staff was amazing, perfect christmas vacation.
Stayed 3 nights in Dec 2025

10/10 Excellent

cathi

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Older locatio
Stayed 3 nights in Dec 2025

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