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Recent guest reviews

Super close to Royal Farms Arena, Harbor area. Nice staff

Very polite and professional employees there that were all very accommodating.

What made my day was the friendly staff. The man who served us at breakfast was outstanding. The buffet was very good and his pleasant personality was contagious

This property needs cleaned and refresher. Breakfast was mediocre or less

Place was a zoo, parties going on until 3 am on multiple floors. There was even a crime scene with forensics sweeping for finger prints. Staff was nice though

Great hotel in nice area. Everything was within walking distance.

I love the location the most. I do think that they should be one or two more benches out front to sit on in the morning while drinking my morning coffee

Staff was very helpful! The location is close to the harbor attractions.

That staff at the frint was extremely friendly. Spanish(?) Bartender's attitude was the worst ever experienced. I tried to find at least one positive thing about her but i could not leave a tip. Her tone & attitude does not match the hotel's reputation

Staff ignored complaint about overly loud air conditioning in room .

The elevator locked me inside for half hour, in the middle of the night

I love that it was quiet and peaceful . No one bothered me at all. The hotel receptionist was awesome

The staff was amazing and the location was so convenient!

Best pizza place next door. Air conditioning was pumping. Ate my pizza and watched Bob's Burgers in peace. Just a desperate last minute stay for a night but wasn't disappointed.

Start of summer, full house - Pool should have been opened by now!!! Hvac and refrigerator are way too noisy in the rooms. Rooms could use some updating.

Location was good. Room looked worn - the carpet was worn, the shades were worn.

W Lombard St Baltimore MD

Hotel highlights

  • Walking distance to Hippodrome Theatre and Baltimore Convention Center
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Baltimore, Holiday Inn Inner Harbor is within a 5-minute walk of Hippodrome Theatre and within 15 minutes of other popular attractions like Baltimore Convention Center. This 365-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All 365 air-conditioned rooms feature sofa beds, microwaves, and refrigerators. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard.


Property features

Guests staying at Holiday Inn Inner Harbor enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is offered for USD 30.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Guest reviews for Holiday Inn Inner Harbor

Everyone (26) Couples (8) Family (7)
1
Everyone

By on Mar 20, 2020

4
Friends

Super close to Royal Farms Arena, Harbor area. Nice staff

By on Feb 27, 2020

Review comment responded on Mar 17, 2020

Thank you

4
Everyone

By on Dec 9, 2019

Review comment responded on Dec 16, 2019

Thank you for sharing

5
Friends Business Business

Very polite and professional employees there that were all very accommodating.

By on Nov 17, 2019

Review comment responded on Nov 17, 2019

Dear valued guest- Thank you for your recent correspondence regarding the Holiday Inn Baltimore. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognized our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Baltimore a leader in excellence. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving your in the future. Thank you for choosing Intercontinental hotels. Sincerely, Management

5
Partner Couples

What made my day was the friendly staff. The man who served us at breakfast was outstanding. The buffet was very good and his pleasant personality was contagious

By on Nov 12, 2019

Review comment responded on Nov 17, 2019

Thank you for your recent correspondence regarding Mike. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. thank you so much for your kind feedback.

3
Partner Couples Family

This property needs cleaned and refresher. Breakfast was mediocre or less

By on Nov 5, 2019

Review comment responded on Dec 16, 2019

So sorry for the poor experience!

2
Family

Place was a zoo, parties going on until 3 am on multiple floors. There was even a crime scene with forensics sweeping for finger prints. Staff was nice though

By on Nov 4, 2019

Review comment responded on Dec 16, 2019

So sorry for the poor experience!

5
Partner Couples

Great hotel in nice area. Everything was within walking distance.

By on Oct 22, 2019

Review comment responded on Nov 1, 2019

Thanks for staying with us. We appreciate the feedback

5
Partner Couples

I love the location the most. I do think that they should be one or two more benches out front to sit on in the morning while drinking my morning coffee

By on Oct 5, 2019

Review comment responded on Nov 1, 2019

Thanks for staying with us. We appreciate the feedback

5
Family Family with small children

Staff was very helpful! The location is close to the harbor attractions.

By on Sep 14, 2019

Review comment responded on Nov 1, 2019

Thanks for staying with us. We appreciate the feedback

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