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Quest Hotel Balikpapan by ASTON

3.5 star property

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Photo gallery for Quest Hotel Balikpapan by ASTON

Breakfast, lunch, dinner served; international cuisine
Suite | View from room
Meeting facility
Front of property
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Jl. Jenderal Sudirman. Balikpapan, Super Blok no. H 11, Balikpapan, East Kalimantan, 76114
  • Place, E Walk
    ‪2 min walk‬
  • Place, BSB Beach
    ‪2 min walk‬
  • Place, Plaza Balikpapan
    ‪4 min drive‬
  • Airport, Balikpapan (BPN-Sepinggan Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite | View from room

Suite

  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Balikpapan

Quest Hotel Balikpapan by ASTON places you next to E Walk and within 2 miles (3 km) of other popular attractions like Plaza Balikpapan. This 3.5-star hotel welcomes guests with 79 rooms and conveniences like free in-room WiFi, free valet parking, and a gym.

What's nearby

  • Aquaboom Waterpark - 1 min walk - 0.0 miles
  • Pentacity Mall - 1 min walk - 0.1 miles
  • E Walk - 2 min walk - 0.1 miles
  • BSB Beach - 2 min walk - 0.1 miles
  • Plaza Balikpapan - 4 min drive - 1.3 miles

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 21 min drive

Restaurants

  • ‪Hetea - ‬1 min walk
  • ‪Ta wan Pentacity - ‬1 min walk
  • ‪Sushi Tei - ‬5 min walk
  • ‪XXI Garden Cafe - ‬1 min walk
  • ‪Astara Hotel Balikpapan - ‬6 min walk

About this property

Quest Hotel Balikpapan by ASTON

At Quest Hotel Balikpapan by ASTON, guests have access to a gym, free WiFi in public areas, and a conference center. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for IDR 120000 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, laundry facilities, and a banquet hall.
Guests can expect to find free WiFi and LED TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Exterior
Novotel Balikpapan
  • Pool
  • Spa
  • Kids pool
  • Parking included
7.8 out of 10, Good, 97 reviews
$43 nightly
The price is $48
Mar 11 - Mar 12
Total with taxes and fees
Novotel Balikpapan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Maratus

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 120000 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-11:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Quest Hotel Balikpapan
Quest Balikpapan
Quest Hotel Balikpapan
Quest Balikpapan By Aston
Quest Hotel Balikpapan by ASTON Hotel
Quest Hotel Balikpapan by ASTON Balikpapan
Quest Hotel Balikpapan by ASTON Hotel Balikpapan

Frequently asked questions

What can I see around Quest Hotel Balikpapan by ASTON?

This hotel is located in Balikpapan, just steps from Pentacity Mall and Aquaboom Waterpark, and within a short walk of BSB Beach. You'll also find Plaza Balikpapan and Bekapai Garden within a short drive.

How much does it cost to stay at Quest Hotel Balikpapan by ASTON?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Quest Hotel Balikpapan by ASTON on Mar 10, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Quest Hotel Balikpapan by ASTON?

Yes, valet parking is offered for free at the hotel.

Does Quest Hotel Balikpapan by ASTON feature a casino at the property?

No, Quest Hotel Balikpapan by ASTON doesn't have a casino.

Will I find an indoor pool at Quest Hotel Balikpapan by ASTON?

No, there is no indoor pool at this hotel.

Is Quest Hotel Balikpapan by ASTON a good place to stay for couples?

Amenities that appeal to couples at this hotel include in-room massages, a minibar, and bathrobes.

Does Quest Hotel Balikpapan by ASTON have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quest Hotel Balikpapan by ASTON have a restaurant that serves breakfast?

Yes, Quest Hotel Balikpapan by ASTON serves breakfast for a surcharge at Maratus.

Will Quest Hotel Balikpapan by ASTON allow pets to stay free of charge?

No, pets and service animals aren't allowed at Quest Hotel Balikpapan by ASTON.

Does Quest Hotel Balikpapan by ASTON have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Quest Hotel Balikpapan by ASTON?

The closest major airport to Quest Hotel Balikpapan by ASTON is Balikpapan (BPN-Sepinggan Intl.), which is 4.9 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Quest Hotel Balikpapan by ASTON?

Yes, some guestrooms at Quest Hotel Balikpapan by ASTON offer a balcony and may feature city views.

Quest Hotel Balikpapan by ASTON Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 9 out of 30 reviews
Rating 8 - Good. 17 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carol-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊
Stayed 2 nights in Sep 2025

10/10 Excellent

Siti

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Helpful and friendly staffs, near Sogo departmental store
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

good location
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
VERY BAD WIFI

10/10 Excellent

Sigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Comfort

10/10 Excellent

Sigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Nice

10/10 Excellent

Joko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended highly

Recommended

10/10 Excellent

Sigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Frans, Tarakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi connection needs to be improved.

8/10 Good

Djim

Liked: Cleanliness, staff & service, room comfort

Strategic location

Strategic location behind the mall and easy to access from airport
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bon endroit il est à recommander ,nous y avons passé un bon moment ,le personnel est à l'écoute ,merci pour tout
Stayed 1 night in May 2019

8/10 Good

Djim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Riyanto Soetanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi yang strategis

Tempat yang strategis berada dalam lingkungan mall terkenal, mudah mencari makan, dekat dengan airport. Menu sarapannya sederhana. Pelayanan Front Office staff nya sangat ramah. Cukup menyenangkan menginap di hotel ini
Stayed 2 nights in Jan 2019

8/10 Good

Angga, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel dengan lokasi strategis

Hotel Quest sangat strategis berlokasi di Balikpapan Super Blok. Dekat dengan bandara, mall dan tempat makan.

2/10 Terrible

Delnirwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kamal bersih terutama sprey n selimut yg harum

Saya ditempatkan kamar yg bisa merokok padahal saya udah minta yg bebas rokok. Selimut bau asap rokok yp saya menyadari kalo hotel qt booking lewat selalu dikasih kamar yg jelek . Kalo qt komplain alasannya selalu alasan udah booking dr travel.

8/10 Good

Indra

Liked: Cleanliness, property conditions & facilities

Lieg gunstig bij de mal en niet ver van luchthaven

Nieuwe en schoon hotel , niet zo gut service.

8/10 Good

Sok Kei

Liked: Cleanliness, staff & service, room comfort
這是父輩的尋根之旅，第一天就在酒店附近找到貴人指路，是難得的緣份！

6/10 Okay

Murzani

10/10 Excellent

Rangga, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Baru Fasilitas Lengkap Harga Murah

Hotel baru yang nyaman dengan harga yang murah. Plus fasilitas lengkap dan pelayanan yang ramah. Very Good.

6/10 Okay

Verified traveler

recomend as bugiet hotel

good location! new hotel!

8/10 Good

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Denna gång fick jag rum mot byggarbetsplats. De jobbade hela natten så det bankade mycket. Fick ett rum där det kom in lite rök från ventilationen. Annars bra.

8/10 Good

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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