See all properties

Lucky Bansko Aparthotel SPA & Relax

5.0 star property
Family-friendly ski hotel with 3 indoor pools

Choose dates to view prices

Photo gallery for Lucky Bansko Aparthotel SPA & Relax

Deluxe Apartment, 1 Queen Bed with Sofa bed | Living area | TV, toys
Lobby sitting area
3 indoor pools, seasonal outdoor pool, lifeguards on site
Exterior detail
Deluxe Apartment, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Hot Tub

Explore the area

Map
4-10 Kir Blago Todev Street, Bansko, 2770
  • Holy Trinity Church
    ‪8 min walk‬
  • Bansko Ski Resort
    ‪3 min drive‬
  • Bansko Gondola Lift
    ‪3 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Standard Apartment

Standard Apartment | Living area | TV, toys

Standard Apartment

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed

Deluxe Apartment, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Deluxe Apartment, 1 Queen Bed with Sofa bed

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Plus Apartment

Standard Plus Apartment | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Plus Apartment

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Executive Apartment

Executive Apartment | Living room | TV, toys

Executive Apartment

  • 700 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Studio

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Luxury Studio

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Luxury Studio

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Bansko

Lucky Bansko Aparthotel SPA & Relax places you within a 10-minute stroll of Holy Trinity Church and Chapel of the Holy Virgin. This 115-room, 5-star hotel has 3 indoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Holy Trinity Church - 8 min walk - 0.5 miles
  • Bansko Ski Resort - 3 min drive - 1.2 miles
  • Vihren - 3 min drive - 1.2 miles
  • Bansko Gondola Lift - 3 min drive - 1.4 miles
  • Ski Bansko - 20 min drive - 6.6 miles

Getting around

  • Sofia Airport (SOF) - 137 min drive

Restaurants

  • ‪Obetsanova Mehana - ‬12 min walk
  • ‪Lovna sreshta tavern - ‬14 min walk
  • ‪Яница - ‬6 min walk
  • ‪Чеверме (Cheverme) - ‬11 min walk
  • ‪Le Petit Nicolas - ‬13 min walk

About this property

Lucky Bansko Aparthotel SPA & Relax

Family-friendly ski hotel with 3 indoor pools
Guests of Lucky Bansko Aparthotel SPA & Relax have access to a full-service spa, 3 indoor pools, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for BGN 331 per vehicle one-way. The front desk has multilingual staff that can help with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs with satellite channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, espresso makers, and safes.
3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lucky Bansko has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Languages

Bulgarian, English

Similar properties

Exterior

Four Points by Sheraton Bansko

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
7.4 out of 10, Good, 35 reviews
$74 nightly
The price is $83
Jun 22 - Jun 23
Total includes taxes and fees
Four Points by Sheraton Bansko

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: BGN 30 for adults and BGN 20 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Fondue
  • Le Bistro
  • Leonardo
  • Lobby bar
  • Nutri bar

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby toys
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Renovated entire property - September 2023
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for BGN 60 per pet, per day, plus a deposit of BGN 100 per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: BGN 2.40 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BGN 30 for adults and BGN 20 for children
  • Airport shuttle fee: BGN 331 per vehicle (one-way, maximum occupancy 8)
  • Pet deposit: BGN 100 per stay
  • Pet fee: BGN 60 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 205368289

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 15 to September 30.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aparthotel Lucky Bansko
Bansko Aparthotel
Lucky Aparthotel
Lucky Aparthotel Hotel
Lucky Aparthotel Hotel Bansko
Lucky Bansko
Lucky Bansko & Relax Bansko
Lucky Bansko Aparthotel Hotel Bansko
Lucky Hotel Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel
Lucky Bansko Aparthotel SPA & Relax Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel Bansko

Frequently asked questions

Is free cancellation available at Lucky Bansko Aparthotel SPA & Relax?

Lucky Bansko Aparthotel SPA & Relax offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Lucky Bansko Aparthotel SPA & Relax?

As of Jun 19, 2025, prices found for a 1-night stay for 2 adults at Lucky Bansko Aparthotel SPA & Relax on Jul 1, 2025 start from $141.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Lucky Bansko Aparthotel SPA & Relax?

This hotel in Bansko is within a 10-minute walk of Holy Trinity Church, Chapel of the Holy Virgin, and House Museum of Nikola Vaptsarov. You'll also find Paisii Hilendarski Historical Center and Museum of Otets Paisii Hilendarski less than a mile away.

Is parking available on site at Lucky Bansko Aparthotel SPA & Relax?

Yes, secured self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Lucky Bansko Aparthotel SPA & Relax?

Lucky Bansko is the hotel's spa and services include prenatal massages, Thai massages, detox wraps, and aromatherapy.

Does Lucky Bansko Aparthotel SPA & Relax have a casino at the property?

No, Lucky Bansko Aparthotel SPA & Relax doesn't have a casino.

Will I find an indoor pool at Lucky Bansko Aparthotel SPA & Relax?

Yes, this hotel has 3 indoor pools as well as an outdoor pool and a hot tub. Guests have access between 8:00 AM and 8:00 PM and the seasonal pool will be open from May 15 until September 30.

Is Lucky Bansko Aparthotel SPA & Relax a good place to stay for couples?

There are many amenities for couples at this hotel, including 3 indoor pools and a poolside bar plus some guestrooms feature fireplaces.

Are there hot tubs at Lucky Bansko Aparthotel SPA & Relax?

Yes, guests can enjoy a spa tub at this hotel.

Does Lucky Bansko Aparthotel SPA & Relax have a restaurant with a breakfast menu?

Yes, Lucky Bansko Aparthotel SPA & Relax has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Lucky Bansko Aparthotel SPA & Relax allow pets to stay for free?

Although they can't stay for free, pets are welcome at Lucky Bansko Aparthotel SPA & Relax for a fee of BGN 60 per pet, per day. The property also provides food and water bowls. A deposit of BGN 100 per stay is collected.

Are there connecting rooms at Lucky Bansko Aparthotel SPA & Relax?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Lucky Bansko Aparthotel SPA & Relax?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

Does Lucky Bansko Aparthotel SPA & Relax host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Lucky Bansko Aparthotel SPA & Relax.

Lucky Bansko Aparthotel SPA & Relax Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 97 out of 128 reviews
Rating 8 - Good. 18 out of 128 reviews
Rating 6 - Okay. 8 out of 128 reviews
Rating 4 - Poor. 4 out of 128 reviews
Rating 2 - Terrible. 1 out of 128 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ozgur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants
Stayed 3 nights in Jan 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift. There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.
Stayed 4 nights in Dec 2024

4/10 Poor

Hilli, Tel itzhak

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff were unfriendly and weren’t helpful with information. The hotel forced us to book the NYE dinner which was very bad with vey poor food and entertainment and cost a lot. Wasn’t value for money
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late .
Stayed 1 night in Sep 2024

10/10 Excellent

Mariya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always choosing it, because of the super nice staff and cleanliness.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eliza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent breakfast, the hotel is very attentive to details!
Stayed 1 night in Jun 2024

10/10 Excellent

Ilina

Stayed 2 nights in Aug 2022

10/10 Excellent

Itsik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas.
Stayed 5 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Kirstin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff were a credit to the hotel. Great facilities.
Stayed 5 nights in Feb 2022

10/10 Excellent

Itay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.
Stayed 7 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice. Spa needs extended hours.

Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.
Stayed 1 night in Oct 2021

10/10 Excellent

Ventsislav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

smart place to stay in bansko

Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.
Stayed 7 nights in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Moe, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Parents loved it. Amazing service, facilities and perfect location.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

DIMITRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel but...

Our stay was good but on Monday, early in the morning at 8:30 we woke up from drill sound because they propably had repairs. We were never informed about this inconvinience. They could deal with it later. Moreover, the spa area was crowded and you couldn't relax due the bad behaviour of some kids. This is a very good hotel and I feel sorry because the quality isn't like it used to be. If you make more rooms for more visitors then you have to expand the facilities like the pool and the spa area.
Stayed 3 nights in Mar 2019