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Astera Bansko Hotel & SPA

3.5 star property
Family-friendly slopeside fun with indoor pool

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Photo gallery for Astera Bansko Hotel & SPA

Indoor pool, outdoor pool
Bar (on property)
Interior
Property grounds
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
8 Strazhite Str., Gramadeto, Bansko, 2770
  • Place, Bansko Ski Resort
    ‪3 min walk‬
  • Place, Vihren
    ‪8 min walk‬
  • Place, Bansko Gondola Lift
    ‪8 min walk‬

Room options

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Desk, iron/ironing board, WiFi

Standard Double Room, Balcony

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Desk, iron/ironing board, WiFi

Apartment, 1 Bedroom, Balcony

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Desk, iron/ironing board, WiFi

Apartment, 2 Bedrooms, Balcony

  • 645 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Apart House)

Desk, iron/ironing board, WiFi

Apartment, 1 Bedroom (Apart House)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms (Apart House)

Desk, iron/ironing board, WiFi

Apartment, 2 Bedrooms (Apart House)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

About the neighborhood

Bansko

Located within a 5-minute walk of Bansko Ski Resort, Astera Bansko Hotel & SPA is within a 15-minute stroll of Bansko Gondola Lift. This 3.5-star hotel has 120 guestrooms and offers ski-in/ski-out access, an outdoor pool, and an indoor pool.

What's nearby

  • Bansko Ski Resort - 3 min walk - 0.2 miles
  • SkiBansko by Traventuria - 7 min walk - 0.4 miles
  • Vihren - 8 min walk - 0.5 miles
  • Bansko Gondola Lift - 8 min walk - 0.5 miles
  • Holy Trinity Church - 20 min walk - 1.1 miles

Getting around

  • Sofia Airport (SOF) - 148 min drive

Restaurants

  • ‪STATION Bansko “Coffee & Snacks made with love” - ‬5 min walk
  • ‪Ginger - ‬4 min walk
  • ‪The House - ‬3 min walk
  • ‪Lobby Bar - ‬5 min walk
  • ‪Rosso Pomodoro Restaurant - ‬5 min walk

About this property

Astera Bansko Hotel & SPA

Family-friendly slopeside fun with indoor pool
Guests of Astera Bansko Hotel & SPA enjoy ski-in/ski-out access, an indoor pool, and an outdoor pool. There's free parking and a free ski shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this ski hotel include a children's pool, a gym, and a sauna.
Guests can expect WiFi and satellite TV. Bathrooms offer deep soaking tubs and free toiletries. Balconies or patios, ironing boards, and desks are also available.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 1.50 per day)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • Elevator

More

  • 2 buildings
  • Smoking not allowed

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Satellite channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 0.77 per person, per night

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: EUR 1.50 per day (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.

Property is also known as

SG Astera Bansko Hotel
SG Astera Hotel
SG Astera Bansko
SG Astera
Astera Bansko Hotel SPA
Astera Bansko & Spa Bansko
SG Astera Bansko Hotel Spa
Astera Bansko Hotel & SPA Hotel
Astera Bansko Hotel & SPA Bansko
Astera Bansko Hotel & SPA Hotel Bansko

Frequently asked questions

Is free cancellation available at Astera Bansko Hotel & SPA?

Astera Bansko Hotel & SPA offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see close to Astera Bansko Hotel & SPA?

This hotel is located in Bansko, just steps from Bansko Ski Resort and Bansko Gondola Lift, and within a short walk of Vihren. You'll also find SkiBansko by Traventuria and Museum of Otets Paisii Hilendarski less than a mile away.

Will I be able to park at Astera Bansko Hotel & SPA?

Yes, self parking is offered for free at the hotel.

Is there a spa at Astera Bansko Hotel & SPA?

Spa services at the hotel include massages.

Does Astera Bansko Hotel & SPA feature a casino on the premises?

No, Astera Bansko Hotel & SPA doesn't have a casino.

Is there an indoor pool at Astera Bansko Hotel & SPA?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at Astera Bansko Hotel & SPA?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Astera Bansko Hotel & SPA?

No, but this hotel does have a sauna.

Does Astera Bansko Hotel & SPA feature a restaurant that includes a breakfast menu?

Yes, Astera Bansko Hotel & SPA serves buffet breakfast for a surcharge from its restaurant.

Does Astera Bansko Hotel & SPA allow pets to stay for free?

No, pets aren't allowed at Astera Bansko Hotel & SPA.

Are there connecting rooms at Astera Bansko Hotel & SPA?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Astera Bansko Hotel & SPA?

Yes, every guestroom at Astera Bansko Hotel & SPA comes with a balcony with some featuring city views.

Astera Bansko Hotel & SPA Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Igor

Liked: Staff & service, room comfort
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Better not...

Spent 5 days at Astera Hotel in January 2019, as an alternative to another hotel nearby, where we could not find available rooms in that period. The good: SPA and indoor swimming pools, large room, fairly clean, close to the ski station (still, not easy to walk with the ski equipment on), but they run a shuttle bus for that The bad: outdated rooms (need to be refurbished), restaurant ambience and food, cold food is regular (almost everything was served cold: breakfast eggs, dinner plates, etc.), poor quality breakfast (very cheap food), always leaving with a strong food smell impregnated in our clothes, overall feel of dirtiness (glasses, table cloths, etc.). As a personal conclusion, the hotel has good potential due to its location and facilities (the SPA and room size), but it requires urgent refurbishment and improvement of management, especially for the restaurant.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back again.

It is very nice hotel, good rooms, food was good and it was close to the main street.
Stayed 4 nights in Jan 2018

10/10 Excellent

zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was perfect
Stayed 6 nights in Jan 2018

6/10 Okay

Sofia

Disliked: Staff & service

Not what I expected.

The room we were given was in the annex and was not like the one I had seen in the photos. It was also in another building which was just 10 meters away but that meant you needed to get outside in 0 or -2 degrees. As a result, we didn't go to the spa because it wasn't convenient or advisable to move around in bathrobes at such temperatures. Dinner was also just acceptable, so we had it only once. Breakfast could definitely be better, as well. If I had known these, I would have booked another much better hotel which was also cheaper, as this turned out to be overpriced. The check in was also disappointing. Instead of being welcomed with a smile, it took them quite some time to find our reservation, which had been paid for and confirmed by the hotel itself, and the receptionist was on the point of being rude. A real pity because the location was very good. All in all, the rooms in the annex should have been a different category in the booking form as are other rooms , e.g. Superior, standard, suites etc.
Stayed 2 nights in Dec 2017

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