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Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Property amenity
Exterior
Exterior
Exterior
Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10711 N Research Blvd, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪7 min walk‬
  • Place, Ascension Seton Northwest
    ‪10 min walk‬
  • Place, Domain Northside
    ‪3 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

View all photos for Room (Specialty)

Room (Specialty) | Premium bedding, pillowtop beds, in-room safe, desk

Room (Specialty)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobility Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobility Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Austin

Located in Gateway within a 15-minute walk of Arboretum at Great Hills Mall, Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG is within a few miles (5 km) of J. J. Pickle Research Campus. This 110-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Arboretum at Great Hills Mall - 7 min walk - 0.4 miles
  • Ascension Seton Northwest - 10 min walk - 0.6 miles
  • Regal Gateway - 17 min walk - 0.9 miles
  • Domain Northside - 3 min drive - 2.4 miles
  • J. J. Pickle Research Campus - 3 min drive - 2.8 miles

Getting around

  • Highland Station - 8 min drive
  • Austin Station - 20 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 25 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪The Cheesecake Factory - ‬14 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

At Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include a hot tub, a 24-hour business center, and coffee/tea in a common area.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Sitting areas, refrigerators, and microwaves are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Apr 5 - Apr 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Arboretum
Holiday Inn Express Austin NW Arboretum Area
Holiday Inn Express NW Arboretum
Holiday Inn Express NW Arboretum Hotel
Holiday Inn Express NW Arboretum Hotel Austin Area
Holiday Inn Express Austin NW Arboretum Area Hotel
Holiday Inn Express Arboretum Area Hotel
Holiday Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area by IHG
Holiday Inn Express Suites Austin NW Arboretum Area an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG on Apr 9, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

This hotel is situated in Gateway within a short 9-minute walk of Arboretum at Great Hills Mall. You'll also find Q2 Stadium and Domain Northside within a short drive.

Will I be able to park at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG have a casino on the premises?

No, Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as an outdoor pool.

Does Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG serves free buffet breakfast each morning from its snack bar.

Does Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

The closest major airport to Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG is Austin-Bergstrom Intl. Airport (AUS), which is 18.5 mi away (25 minutes by car).

Can I book a room with a balcony at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG.

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 33 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hilda

Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciated the kindness of both of the staff members I dealt with. They went out of their way to be caring and kind. Both the check in and check out experience was magnificent. I commend your hotel for hiring them. The beds were cozy, and the coffee was terrific. It was a cold day, so hot coffee was great. Did not have the same experience with the tru location, so id choose this locatiin over the other next time
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Stayed 4 nights in Nov 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Leslie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Katey

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The woman who check me in was so nice and the rooms are very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Bianca

Stayed 3 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great and the hotel staff was amazing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nancy

Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean comfortable rooms
Stayed 3 nights in Oct 2025

10/10 Excellent

Alex, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Incredible amenities, so pleased, will make sure to be back ASAP! 😊
Stayed 2 nights in Oct 2025

10/10 Excellent

James, Marble Falls

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Stayed 1 night in Oct 2025

10/10 Excellent

Alanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick turnaround trip over weekend. The hotel was located in a great area. Food and restaurants close-by. We didn’t eat breakfast because Ruby’s was close. Hotel was clean and quiet. Good night’s sleep. Would definitely recommend and stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a clean room and liked the breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA DE LA LUZ

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast buffet
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! The service was genuinely friendly and attentive from the moment we arrived. Our room was spotless, incredibly comfortable, and felt well cared for—exactly what you hope for when traveling. One of the highlights was the complimentary breakfast. It was far better than the typical hotel breakfast—great variety, fresh options, and everything was well stocked and delicious. Overall, a clean, comfortable stay with great service and an amazing free breakfast. Highly recommend and would definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recycling in the rooms, and the recycling bin by the elevator doesn’t really stand out as Recycling, so it tends to just accumulate trash as well.
Stayed 2 nights in Oct 2025

4/10 Poor

Courtenay

Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly! Also, the bedrooms were very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Skyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean. Staff was friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An example of how all hotels should be! Was so impressed with our stay for such an affordable price. Rooms were clean and comfortable, staff was nice, Jacqueline at the front desk was so awesome! Pool area was so nice including the lounge area. Games in the lounge area and outside were a great family friendly amenity. Breakfast was perfect i love the spacious seating and coffee bar. Will definitely be staying here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025