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Habitat Suites

3.0 out of 5.0

Recent guest reviews

Wow! It felt like I was staying in a secret garden! So lush and beautiful. Food was fresh and healthy and there were even live plants in the room. I wish I could live here.

Room was clean, comfortable, quiet. Location left a bit to be desired, but could have been worse!

I was in Austin for a business conference. With only a 10 minute drive from downtown, staying at Habitat Suites felt like a getaway. There was greenery everywhere, so I felt like I was in the country instead of the middle of town. The front desk staff was very courteous and helpful. The room was spacious, so it felt like I could stretch out and relax. My room was a little dated and it could have used a little paint. But that being said the room was very clean and the bed was one of the most comfortable I've slept on at a hotel. Overall I would definitely stay here again and recommend this to others.

Loved my stay there. I will definitely choose to stay here when I’m in Austin Texas

Quiet, peaceful, earth pleasing atmosphere. Pool could have been skimmed more in am hours.

We stayed in a 2 bedroom suite with another couple for 1 week. It's a great way to save on money by not eating out every day every meal. When we got to the hotel the staff was friendly and welcoming giving us recommendations for food. The room was clean. The pool is relaxing but needs to be cleaned more often. Also there are fruit trees that some fruits have spoiled and fallen off the trees and smells like rotten fruit. Other than that the stay was perfect. Very relaxing week in Austin TX

Quiet clean wonderful experience. Peaceful site great value. Hidden gem near the airport. Would definitely stay here again

We had 2 rooms reserved at this hotel. At check in, housekeeping had some work to do on both rooms. Room #1- hair on the sink, used towel on the counter, multiple hairs in bed. Room #2- large yellow stain in sheets, blood on edge of bed, blood on the side of the bed!! The guests should've talked to the front desk right then and there but are traveling on business so decided to leave and get another hotel room. The next day we tried to get our money back. Since we booked through a 3rd party, we tried to get it resolved through them. The manager, Heidi, didn't believe us and after "investigating" she said they would not reimburse for anything, at all and without any type of explanation. After that we called the hotel directly and sent an email with pictures to prove the experience. After not hearing for 24 hours, I had to call again to follow up. Heidi, basically accused the guests of lying and said the pictures were not taken at that hotel. Why would they have any reason to lie? I can understand having pride in your hotel but if someone reports and has proof; at some point you have to take ownership and apologize. She did none of this and wouldn't even reimburse for the second night that they clearly weren't there. She said it was because of a 2 night minimum rule. Well every rule has exceptions especially in customer service. Be aware of this place and make sure that you don't have any type of complaint; they will in so many words call you a liar!

This was a great place to stay. The staff seems to take great pride in their work and it was a restful, peaceful stay!

We stayed in a two bedroom suite while attending a conference in Austin. It was comfortable, the people friendly and the food healthy. I would stay there again.

Easy access from major highways. Quiet Environment They have taken a 1970s era apartment complex and converted it to a very comfortable well maintained hotel. Excellent breakfast with friendly staff. Well run hotel

The rooms need a little updating, but for the time that you're in there they are fine. Love the full kitchen,

Check-in was a breeze. Our 1 bedroom was spacious. Living room area was nice. Pool area was charming. Overall we were very satisfied and would stay here again. Only negative was the breakfast. I was served a hard and over done biscuit, the eggs were not good. I did like the veggie sausage, which is the only thing I ate. They have other things like pastries, but I was I wanted hot breakfast.

The best part of the stay here was probably the breakfast and social. Made to order breakfast felt very farm to table with fresh and local ingredients. My favorite was the open faced spinach and egg sandwich. The rooms are former one-room apartments complete with separate living room & kitchen from the bedroom. The units are a bit dated but are very comfortable. Feels like home. The hotel location is pretty close to the CapMetro bus stops to downtown and the rail which was our main mode of transportation for our trip. I would stay here again if I wanted a quiet get away

Spacious two room suite with well equipped kitchen. There were even two TVs. Our room was close to the pool yet still quiet. The wine/beer Happy Hour was a nice touch as were the accompanying snacks. The choice of three fresh cooked breakfasts was a surprise as well

Wonderful staff . Rooms are a bit outdated but comfortable. Only complaint was 2 nd room upstairs was very stuffy/hot as AC did not get upstairs.

Very nice atmosphere and lots of space in the rooms. The pool was lovely, the staff was helpful, and the room was nicely laid out.

We loved the location and set up. Breakfast staff are amazing and friendly. Eco-friendly and organic breakfast choices are great. Rooms need to be upgraded but the layout is perfect, and room was clean. We are disappointed that it's not a chain as we would want to stay on other vacations.

The cons: not enough light in the room, lack of electrical outlets. Reading the other comments, I brought a power strip. The pros: the staff is outstanding, the place is very quiet, the breakfast is very good, they are generous with the drinks at happy hour, free parking (in the shade), no chemicals used in the rooms, nice pool albeit small, free wifi everywhere, free printing of boarding passes, if you have a do not disturb sign they truly do not disturb you.

The good: 2 bedroom/2 bathroom available full kitchen hot breakfast pleasant staff clean eco-friendly easy access in and out with no lobbies to walk through ample parking easy access to I35 and other routes. The bad: old (the facility as well as the furnishings, which just seem worn) small rooms really hard, uncomfortable bed pillows no sound privacy, so that even with 2 bedrooms, the sound carries from one room to another with practically no limit based on description, I had expected grounds with nature areas -- not true second floor rooms with no elevator (okay except with luggage!) must have car. Conclusion: satisfactory and affordable for suites. Would recommend only with warning of what to expect.

500 E Highland Mall Blvd Austin TX

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Habitat Suites places you within a few miles (5 km) of Elisabet Ney Museum and Hyde Park Theatre. This 96-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Also near this Austin hotel are Thinkery and Northwest Recreation Center.


Dining

Free cooked-to-order breakfast is included with your stay and awaits you each morning. The bar/lounge is a great place to grab a drink, or mingle with other guests at the free manager's reception.


Rooms

The 96 individually furnished accommodations feature kitchens and balconies or patios, and there's space to spread out with separate bedrooms and living rooms. LED TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Washers/dryers, sofa beds, and coffee makers are other standard amenities.


Property features

Guests of Habitat Suites enjoy an outdoor pool, free WiFi in public areas, and a meeting room. If you drive, put free parking to good use. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include a business center, a computer station, and express check-out.

Room options

Suite, 2 Bedrooms (Two Bath Suite and Sofabed)

King 1 | Sleeps 5

Premium Suite, 1 Bedroom, Courtyard Area

King 1 | Sleeps 4

Premium Suite, 2 Bedrooms, Courtyard Area

King 1 | Sleeps 5

Guest reviews for Habitat Suites

Everyone (18) Business (7) Couples (18) Family (12) Friends (4) Other (3)
5

very green and homey. healthy food and quiet area.

Everyone

Wow! It felt like I was staying in a secret garden! So lush and beautiful. Food was fresh and healthy and there were even live plants in the room. I wish I could live here.

By on Oct 16, 2017

4

clean hotel

Everyone

Room was clean, comfortable, quiet. Location left a bit to be desired, but could have been worse!

By on Oct 12, 2017

5

cozy escape from busy austin

Everyone

I was in Austin for a business conference. With only a 10 minute drive from downtown, staying at Habitat Suites felt like a getaway. There was greenery everywhere, so I felt like I was in the country instead of the middle of town. The front desk staff was very courteous and helpful. The room was spacious, so it felt like I could stretch out and relax. My room was a little dated and it could have used a little paint. But that being said the room was very clean and the bed was one of the most comfortable I've slept on at a hotel. Overall I would definitely stay here again and recommend this to others.

By , from Corpus Christi, TX on Oct 12, 2017

5

very nice, quiet area . away from the city chaos

Everyone

Loved my stay there. I will definitely choose to stay here when I’m in Austin Texas

By , from Kansas on Oct 6, 2017

Review comment responded on Oct 9, 2017

We're glad you found us quaintly tucked away, Ashley! We pride ourselves on providing a serene experience for our guests away from the hustle and bustle of the highway and downtown areas. We're glad you will consider us for another visit the next time you're in town!

4

beautiful

Everyone

Quiet, peaceful, earth pleasing atmosphere. Pool could have been skimmed more in am hours.

By on Aug 4, 2017

Review comment responded on Aug 25, 2017

Thanks for the feedback! We work hard to make our guests happy and we're glad to here you were pleased with the peaceful, relaxing atmosphere we try to create for every guest. We'll definitely look into how we can improve your experience even better next time. Thanks for staying with us!

4

nice hotel near austin

Everyone

We stayed in a 2 bedroom suite with another couple for 1 week. It's a great way to save on money by not eating out every day every meal. When we got to the hotel the staff was friendly and welcoming giving us recommendations for food. The room was clean. The pool is relaxing but needs to be cleaned more often. Also there are fruit trees that some fruits have spoiled and fallen off the trees and smells like rotten fruit. Other than that the stay was perfect. Very relaxing week in Austin TX

By , from New York on Jul 2, 2017

5

zen like experience

Everyone

Quiet clean wonderful experience. Peaceful site great value. Hidden gem near the airport. Would definitely stay here again

By , from s on May 11, 2017

Review comment responded on May 17, 2017

Thanks for the great feedback, Cindy! We enjoyed having you with us and can't wait to have you back again for another visit. We're so happy we helped provide a wonderful experience for you!

1

horrible customer service/management/housekeeping!

Everyone
Room #1 hair in sink Room #1 Hairs in bedding Room #1 Used towl in bathroom Room #2 Yellow stain in bedding

We had 2 rooms reserved at this hotel. At check in, housekeeping had some work to do on both rooms. Room #1- hair on the sink, used towel on the counter, multiple hairs in bed. Room #2- large yellow stain in sheets, blood on edge of bed, blood on the side of the bed!! The guests should've talked to the front desk right then and there but are traveling on business so decided to leave and get another hotel room. The next day we tried to get our money back. Since we booked through a 3rd party, we tried to get it resolved through them. The manager, Heidi, didn't believe us and after "investigating" she said they would not reimburse for anything, at all and without any type of explanation. After that we called the hotel directly and sent an email with pictures to prove the experience. After not hearing for 24 hours, I had to call again to follow up. Heidi, basically accused the guests of lying and said the pictures were not taken at that hotel. Why would they have any reason to lie? I can understand having pride in your hotel but if someone reports and has proof; at some point you have to take ownership and apologize. She did none of this and wouldn't even reimburse for the second night that they clearly weren't there. She said it was because of a 2 night minimum rule. Well every rule has exceptions especially in customer service. Be aware of this place and make sure that you don't have any type of complaint; they will in so many words call you a liar!

By on Apr 12, 2017

4
Everyone

This was a great place to stay. The staff seems to take great pride in their work and it was a restful, peaceful stay!

By on Mar 12, 2017

Review comment responded on Mar 14, 2017

Thank You for your kind feedback! We do certainly take great pride and effort in our service, and our goal is to make everyone feel as much a part of our family as we do! We're glad you found our accommodations peaceful and restful. Please consider us next time you're in the neighborhood!

4

very nice place to call home.

Everyone

We stayed in a two bedroom suite while attending a conference in Austin. It was comfortable, the people friendly and the food healthy. I would stay there again.

By , from Albuquerque, NM on Feb 18, 2017

Review comment responded on Mar 22, 2017

Thank you for sharing your recent experience with us, Leila! It's good to know you found a cozy and friendly environment to call home for a short while, and we can't wait to have you back with us again next time you're in Austin!