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Recent guest reviews

All good..

The property overall was okay. We didn't have any issues finding the place, the staff was very friendly, the room was clean. There were no wash cloths in the room but not a big deal. I would recommend this hotel to anyone and I would stay again if I ever go back to Austin.

Staff was very nice and the hotel was clean.

We booked our stay on Orbitz and were charged on my credit card. Then I got two additional charges for $470 to my credit card. Good thing I always check my balance. Now I am going through Orbitz to resolve the issue.

No soap in the room, dirty carpets, understaffed, extremely small bathroom area

Convenient location. Friendly staff. Seafood restaurant next door.

Loved our stay.. staff was very helpful and showed cleanliness upon checkin

Staff was overall friendly. The phone didnt work. The wallpaper was peeling off the wall. The carpet felt sticky.

Convenient location. A bit dumpy for Marriot Courtyard. Needs upgrading.

Convenient location, close to downtown and free parking

Let’s just say the pictures make this place look a lot nicer than it really is.

Cold water showers are not acceptable. This happened multiple mornings.

Check in and out were easy, but wanted a print out of receipt at check out and they would not provide that because of online check in.

Great hotel room! The room was nice, clean, cold A/C, modern and up to date. The bar area is convenient for a glass of wine or beer. The staff was extremely welcoming. We will stay here again.

I have traveled many years and was a million miler on two different airlines the one place I could always count on was the Merritt. This was by far the worst experience I have ever had at a Marriott. If this is the new norm I am glad I am getting to old to travel

The rooms are very nice, very comfortable. My only complaint is that I had to run the water for a long time- 5 minutes to get the hot water going. Also the Morning Cafe staff were very slow. Took 15 minutes to get my order. No mutli-tasking, made one order at a time.

The bathroom wasn't as clean as should be expected. There were ants around the room.

We were mostly pleased with the stay. The facility is clean and fresh seeming. Bed was very comfortable. With a car, it is convenient to downtown, UT, convention center, etc. The housekeeping staff was new so there were minor issues. (We hung towels on the towel bars to be "eco friendly" but the housekeeper removed hand towels without replacing them. Also, coffee was not replaced. Hotel staff addressed these issues quickly.

Breakfast close at 9:30 and very limited breakfast choices. The staff at the bar (on 03/16) was extremely impolite and unhelpful when we asked her for advice on where to eat. The pool looked extremely dirty.

N IH 35 Austin TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in North Central Austin, Courtyard by Marriott Austin-University Area is within a mile (2 km) of sights such as Austin Community College Highland and Cast Clinic - Dell Children's Medical Center. This 3-star hotel welcomes guests with 198 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe.


Rooms

50-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, video-game consoles, and phones are also standard.


Property features

At Courtyard by Marriott Austin-University Area, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Tub)

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

1 King Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Courtyard by Marriott Austin-University Area

Everyone (21) Couples (4) Business (1) Family (5)
5
Everyone

All good..

By on Sep 22, 2022

Review comment responded on Oct 3, 2022

Dear Louis,Thanks so much for your Outstanding Rating!!! This is what we strive to see from all of our guests. We hope to serve you again in the future.Jerome Hopkins, General Manager

5
Family

The property overall was okay. We didn't have any issues finding the place, the staff was very friendly, the room was clean. There were no wash cloths in the room but not a big deal. I would recommend this hotel to anyone and I would stay again if I ever go back to Austin.

By on Jul 19, 2022

Review comment responded on Jul 24, 2022

Dear Antonio, Thanks so much for your terrific rating and recommendation!!! We hope to see you again in the future. Jerome Hopkins, General Manager

5
Friends

Staff was very nice and the hotel was clean.

By on Jun 4, 2022

Review comment responded on Jul 4, 2022

Dear Celeste Thanks for your fantastic review! We are glad you had a great experience. Jerome Hopkins, CHA General Manager

1
Partner Couples

We booked our stay on Orbitz and were charged on my credit card. Then I got two additional charges for $470 to my credit card. Good thing I always check my balance. Now I am going through Orbitz to resolve the issue.

By on Nov 21, 2021

2
Business Business

No soap in the room, dirty carpets, understaffed, extremely small bathroom area

By on Oct 2, 2021

5
Everyone

Convenient location. Friendly staff. Seafood restaurant next door.

By on Jun 16, 2021

Review comment responded on Jun 18, 2021

We appreciate your feedback!

5
Partner Couples

Loved our stay.. staff was very helpful and showed cleanliness upon checkin

By , from Laredo on Dec 13, 2020

3
Partner Couples Family

Staff was overall friendly. The phone didnt work. The wallpaper was peeling off the wall. The carpet felt sticky.

By on Apr 18, 2019

Review comment responded on May 3, 2019

Thank you for your feedback and I am sorry to hear that. To ensure another guest does not have the same experience we would greatly appreciate if you could share the room number with our Front Desk.

3
Family Family

Convenient location. A bit dumpy for Marriot Courtyard. Needs upgrading.

By on Apr 8, 2019

Review comment responded on Apr 8, 2019

Thank you for your feedback! Happy to report that we have scheduled updating on the horizon. Hope you give us another shot to experience all that you come to expect from Marriott and the Courtyard.

5
Everyone

By on Apr 1, 2019

Review comment responded on Apr 1, 2019

Happy to hear you had an excellent stay with us!

Courtyard by Marriott Austin-University Area

5660 N IH 35, Austin, TX 78751
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